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Issues with logging into Tranquility on September 2

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Vincent Strahle
Dubius Praedator
#21 - 2014-09-02 12:31:33 UTC
Alright the linux solution works on mac also. Just make sure to run the launcher from same terminal you ran "export" on.

So open terminal, export, then cd to launcher folder and ./launcher
Major Floor
F.U.N. Inc.
The Ancients.
#22 - 2014-09-02 12:32:56 UTC
Open terminal (cmd space, type "terminal", enter) and paste in the following and hit enter:

export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app
Raiz Nhell
State War Academy
Caldari State
#23 - 2014-09-02 12:33:31 UTC
That fix tells me I have "no usable frozen versions"

Is the volcano defrosting my usable versions...

There is no such thing as a fair fight...

If your fighting fair you have automatically put yourself at a disadvantage.
Vamp Talvanen
Deep Core Mining Inc.
Caldari State
#24 - 2014-09-02 12:33:55 UTC
Volcane Nephilim wrote:
Rotineque Severasse wrote:

Possible work around, credit to Yagnori for finding this.

It seems something is looking for COMPUTERNAME to be set.

export COMPUTERNAME='...' then relaunching worked for me


This works for me, open a terminal and type:

export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app



this worked for me
epicurus ataraxia
Illusion of Solitude.
Illusion of Solitude
#25 - 2014-09-02 12:34:45 UTC
export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app

in a terminal window worked for me, I put it in before the patch downloaded all is good.Big smile
Fastest it has logged in in months

There is one EvE. Many people. Many lifestyles. WE are EvE
Buddha's Palm
Garoun Investment Bank
Gallente Federation
#26 - 2014-09-02 12:35:54 UTC
Nicholas Goldfinder wrote:
Does the workaround above work on Mac as well?

If so, how do you perform the fix on a Mac?


1)copy and paste the following line in terminal: export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app

2)change the word 'hostname' to your computers name

3)hit enter
Hibasot
Dark-Rising
Wrecking Machine.
#27 - 2014-09-02 12:36:51 UTC
CCP Phantom wrote:
Hibasot wrote:
Do we just sit on our hands and wait? Im sure if it was a Windows issue then it would be fixed by now.... a most disappointed capsuleer......

This is an issue with the client. There is not much that can be done except letting the devs do their work, then rebuild the client and deploy it again. Be assured that everyone is working as fast and best as they can.



Im sorry but sometimes we have to take advice from non-debs to get the job done - thanks Yagnori the system now works..!

Open a terminal and copy paste the following:

export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app
Raiz Nhell
State War Academy
Caldari State
#28 - 2014-09-02 12:37:06 UTC
Major Floor wrote:
Open terminal (cmd space, type "terminal", enter) and paste in the following and hit enter:

export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app



This one works... The other one was the frozen one...

There is no such thing as a fair fight...

If your fighting fair you have automatically put yourself at a disadvantage.
Gavascon
need more power inc.
#29 - 2014-09-02 12:37:55 UTC
having the same problem as everyone else.
except: i'm not as savvy as the rest of you.

how, or where, do i find the directory to enter the corrections?
tangata kōhuru
Tribal Liberation Force
Minmatar Republic
#30 - 2014-09-02 12:39:27 UTC
on linux with Wine the client is broken too.
this is the wine log output:
Quote:

EVE Client version 8.47 build 823124 starting 14:32:33
Cerberus localization module loaded on client
fixme:heap:HeapSetInformation 0x490000 0 0x336b54 4
EVE Client version 8.47 build 823124 started 14:32:33
fixme:heap:HeapSetInformation 0x98f0000 0 0x33970c 4
An exception has occurred. It has been logged in the log server as exception #1


Yesterday i lost a 100mil ship because of game freeze and when i reconnected i was in pod.
Some days ago, the server was inaccessible for a full day.
There is always bugs, all the time and of course it is never ccp fault, and when you ask for a refund because you lost a ship because of their socket close bugs and others, they don't reply or say no.
And we are paying them for this. If it is so buggy and unplayable, stop making pay peoples, make it open source
Zen Dad
Solitary Sad Bastard In Space
#31 - 2014-09-02 12:43:33 UTC
CCP Phantom wrote:
In the meanwhile I would like to point to a potential workaround: https://forums.eveonline.com/default.aspx?g=posts&m=4978791#post4978791


Too complex for my old brain - I'll be patient.
Volcane Nephilim
Tortured Pixels
#32 - 2014-09-02 12:43:38 UTC
Gavascon wrote:
having the same problem as everyone else.
except: i'm not as savvy as the rest of you.

how, or where, do i find the directory to enter the corrections?


Go to the search glass top right, type 'terminal' and choose the application you find. Then just enter the command anywhere, do this every time you want to start the game.

export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app

Exactly as there, the direction of the quotes matter etc so copy/paste
Hikage Musha
256th Shadow Wing
Phantom-Recon
#33 - 2014-09-02 12:43:45 UTC  |  Edited by: Hikage Musha
Thanks. I copied and pasted

export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app

in Terminal and it solved the problem for me. Thanks, OP.
tangata kōhuru
Tribal Liberation Force
Minmatar Republic
#34 - 2014-09-02 12:43:49 UTC  |  Edited by: tangata kōhuru
That just prove that before releasing the patch, they only tested on windows apparently. And this is supposed to be professionals developers...
Settings the environnement variable computername is fixing it also on linux and wine.
For linux edit .bashrc and add at the end of file:
export COMPUTERNAME = `hostname -f`
Uthetys
School of Applied Knowledge
Caldari State
#35 - 2014-09-02 12:44:13 UTC
I had to help to my alliance in protecting TCU, and now I can not do that. i so sad(((
Gavascon
need more power inc.
#36 - 2014-09-02 12:49:31 UTC
Volcane Nephilim wrote:
Gavascon wrote:
having the same problem as everyone else.
except: i'm not as savvy as the rest of you.

how, or where, do i find the directory to enter the corrections?


Go to the search glass top right, type 'terminal' and choose the application you find. Then just enter the command anywhere, do this every time you want to start the game.

export COMPUTERNAME=`hostname -f`;open /Applications/EVE\ Online.app

Exactly as there, the direction of the quotes matter etc so copy/paste



worked like a charm. thanks for the simple instructions. fly safe.
Jonas Risidan
Deep Core Mining Inc.
Caldari State
#37 - 2014-09-02 12:49:42 UTC
I can confirm that the workaround works :) It boots even faster then it ever did now :P
Caraz
Security Mission Runners Spec Ops
#38 - 2014-09-02 12:51:53 UTC
The fix works.

Here is a variation for PlayOnLinux Users.

export COMPUTERNAME="hostname -f";/usr/share/playonlinux/playonlinux --run "NAME OF VIRTUAL DRIVE HERE"

Example:
export COMPUTERNAME="hostname -f";/usr/share/playonlinux/playonlinux --run "EVE online"
Ombro Chanlin
Minexcorp Industries
#39 - 2014-09-02 12:54:42 UTC
exporting works for me, also:

Quote:
export COMPUTERNAME = `hostname -f`


and then lanching the game from the console. Seems no further prob arises.
Guhl Duchatt
I N E X T R E M I S
Tactical Narcotics Team
#40 - 2014-09-02 13:01:02 UTC
Hmm.. looks like everything except an empty string works.. i wonder what this is for..