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UK based data recovery
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Sitara
Solar Flare Trade and Production
#1 - 2011-12-09 18:52:15 UTC
So - my sister brings back the PC I built for her 3-4 years ago - refusing to boot.

She also brings the external HDD I got her to buy for backups - empty.....

Turns out the PCs HDD is toast - from the symptoms it looks like read / write head failure.

So - needing a recommendation for a good, reasonably priced UK based data recovery service - I've had one quote which came in £100 (+ £400-£500 if the recovery is a success) - and I think + VAT - seems a tad high to me.

Anyone recommend somewhere a bit cheaper - or is that what its going to cost to get some/all of their photos back ?
Astrid Stjerna
Sebiestor Tribe
#2 - 2011-12-09 23:52:05 UTC
Sitara wrote:
So - my sister brings back the PC I built for her 3-4 years ago - refusing to boot.

She also brings the external HDD I got her to buy for backups - empty.....

Turns out the PCs HDD is toast - from the symptoms it looks like read / write head failure.

So - needing a recommendation for a good, reasonably priced UK based data recovery service - I've had one quote which came in £100 (+ £400-£500 if the recovery is a success) - and I think + VAT - seems a tad high to me.

Anyone recommend somewhere a bit cheaper - or is that what its going to cost to get some/all of their photos back ?


That's pretty much it -- a lot of places will be signifigantly more expensive, depending on how serious it is and whether or not they have to ship it out. My (non-profit) workplace lost its main data-server last week, and the estimate for repair was $1500-$2200 Cdn (including shipping to Ontario and back, from the West Coast of BC).

We just made a new server and restored from a backup.

I can't get rid of my darn signature!  Oh, wait....
Midori Tsu
Evolution
Northern Coalition.
#3 - 2011-12-10 05:50:58 UTC
That offer is a deal, data recovery isn't the easiest thing to do.
leviticus ander
The Scope
Gallente Federation
#4 - 2011-12-10 09:56:39 UTC
what are the symptoms that brought you to that conclusion? and did you give your sister a backup strategy and teach her how to implement it? if not then there really wasn't a point in convincing her to get an external HDD for it.
other than that. ya, that is a really good price. I've heard of it going upwards of 20k for bitstream recovery of the data on the failed hard drives.
AlleyKat
The Unwanted.
#5 - 2011-12-10 15:21:43 UTC
Knoll Ontrack

Worth every penny and I think Thames Valley Police HQ use them to recover incriminating data.

AK

This space for rent.
Sitara
Solar Flare Trade and Production
#6 - 2011-12-10 18:34:59 UTC
AlleyKat wrote:
Knoll Ontrack

Worth every penny and I think Thames Valley Police HQ use them to recover incriminating data.

AK


Thanks AK - I'll get a quote from them too.
Othran
Route One
#7 - 2011-12-11 00:12:36 UTC
Sitara wrote:
AlleyKat wrote:
Knoll Ontrack

Worth every penny and I think Thames Valley Police HQ use them to recover incriminating data.

AK


Thanks AK - I'll get a quote from them too.



Your current quote is about average, I doubt you will get a significantly better deal from a reputable company.

You will be looking at several hundred quid (best case) to recover data from a disk where the heads are dead or the head servos are dead.

I don't consider that unreasonable.