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Issues, Workarounds & Localization

 
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Windows disappearing randomly

First post First post
Author
Jake Centauri
Doomheim
#221 - 2011-12-08 22:48:21 UTC
The only way I can reliably avoid this issue is NEVER to minimize or alt-tab out of Eve.

I other words, I start Eve and must run the game ONLY until I am done playing.

I cannot use my alts. I cannot use my computer at all, other than to run Eve.

If I need to start a different voice program, I must exit Eve, start the voice program
and restart Eve.

This is very frustrating.

XP SP3
Blinjay
Center for Advanced Studies
Gallente Federation
#222 - 2011-12-09 05:20:14 UTC
Windows XP SP 3. ATI Radeon HD6770. Seems to be related to alt-tabbing. Also, seems to be related to opening new windows. For example, I click to see my character sheet and the whole GUI disappears. Then, I click to minimize the character sheet and the GUI re-appears. From there on I can keep toggling between various windows and the whole interface disappears or reappears - it seems to be related to how many windows are opened within the client, too.


Hope that helps!

Thanks,

Blinjay
Sassums
Dark Venture Corporation
Kitchen Sinkhole
#223 - 2011-12-09 05:24:49 UTC
In regards to this issue, I haven't had the screen UI disappearing nearly as often with the fixed window fit.

I have however, had a lot of issues with the screen flickering something furious when I have two clients running.

I am not sure how this relates to the UI disappearing, but it is almost just as bad as the entire ui disappearing when you are fighting stuff.

It flickers so badly that it goes white or it makes in unplayable.
Kopfy
#224 - 2011-12-09 09:40:17 UTC
Would this fix also fix the similar problem i get from using the character creator?
It's the same thing textures changing place and interfering. When exiting the CC it follows.
My fix for it has been to not use the CC, change graphics settings and back again or restart the EVE client.

http://i1226.photobucket.com/albums/ee416/Skully_Dead/20110819105438.jpg
http://i1226.photobucket.com/albums/ee416/Skully_Dead/20110819105333.jpg

bug repord id: 117024

After the latest patch i've starting to have the problem mentioned in this thread as well.
Today for the first time.
CCP Paradox
#225 - 2011-12-09 10:35:52 UTC
Are you using WinXP Kopfy? The CC/second screenshot looks like our issue. The first one is very difficult to be able to tell if it is the problem or a mixture of problems.

The fix should be on Singularity later today. (In about an hour from now)
I would advise people to give it a go, testing on singularity is easy if you have the HDD space for another EVE installation. You can use your existing EVE install so you have minimal download.
http://wiki.eveonline.com/en/wiki/Singularity

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Kopfy
#226 - 2011-12-09 11:17:14 UTC
CCP Paradox wrote:
Are you using WinXP Kopfy? The CC/second screenshot looks like our issue. The first one is very difficult to be able to tell if it is the problem or a mixture of problems.

The fix should be on Singularity later today. (In about an hour from now)
I would advise people to give it a go, testing on singularity is easy if you have the HDD space for another EVE installation. You can use your existing EVE install so you have minimal download.
http://wiki.eveonline.com/en/wiki/Singularity


yes, i'm using XP

some more stats
AMD Phenom™ II X4 940 3,0Ghz
GTX580 1GB SOC
4GB ram
Win XP 32-bit
CCP Paradox
#227 - 2011-12-09 13:59:55 UTC
By the way folks, it's up on Singularity. Let me know if you decide to test it out :)

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Kopfy
#228 - 2011-12-09 14:10:03 UTC
On sisi right now and have played around with CC and alt+tab a little.
So far so good, everything working as is should for me Big smile
CCP Paradox
#229 - 2011-12-09 14:11:18 UTC
Wooo. I really hope it holds. I still can't reproduce internally on our XP machines.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Nyio
Federal Navy Academy
Gallente Federation
#230 - 2011-12-09 15:45:23 UTC
Over an hour on Sisi and all windows stayed visible, even with 2 clients, looks promising.
However, I filed 2 new graphic related bug reports while on Sisi.

Fix one thing and something else breaks eh? P
Sassums
Dark Venture Corporation
Kitchen Sinkhole
#231 - 2011-12-09 16:18:32 UTC
CCP Paradox wrote:
Wooo. I really hope it holds. I still can't reproduce internally on our XP machines.


Me too!

Where you able to reproduce the issues I was describing?

When I switched to Fixed Window, it for the most part eliminated the issues with the UI disappearing, but it caused the client to flicker something furious.

It was on and off flickering, and when it was on, would get to the point where it would flicker so badly the screen would go white.

Also when you run multiple instances, it seems something is broken and it forces you to automatically zoom in on every object you click on. This is also random and happens when two or more clients are working. But one client will work fine, where as the other one, say I click on an SMA, the game will zoom in on that object, rather than just selecting it and me having to hit "look at".
Midori Tsu
Evolution
Northern Coalition.
#232 - 2011-12-09 20:13:03 UTC
How long will it take for this to reach TQ?

It's kind of game breaking.
Alex Good
Hedion University
Amarr Empire
#233 - 2011-12-09 20:22:35 UTC
Yep. Can't play without that fix.

CCPs right hand doesn't know what what the left one is doing. Th gave me - It was fixed answer when it's clearly wasn't.

Petitioned for refund for the time I can't play.

masty
Commonwealth Mercenaries
BLACKFLAG.
#234 - 2011-12-09 21:52:24 UTC  |  Edited by: masty
Just noticed this problem the last 2-3 days. First time the station services just vanished for two evenings but randomly came back. Has reoccurred now. I did not change any settings for it to reappear the first time and this time i have tried resizing the window, changing from fixed window, full screen to fixed window and back again and cleared cache but no result.

I dual box and this only occurs on my main client. Both clients are ran in fixed window mode and only occurred since the very last update.

System is:
Windows 7
GTX 570 1.2G
4gb ram

Ninja edit:

Corpie told me that if you check/uncheck the 'use small station services icons' button they reappear and they did
Janus Nightmare
Exploding Kitties
#235 - 2011-12-10 00:48:53 UTC
Haven't tried on SiSi yet but can tell you I'm still having the same issue on TQ. I've noticed that I can sometimes bring the windows back by clicking where my Overview is supposed to be, or... this is the weird part, if something in the Overview changes, such as my drones kill a rat, the windows will return until something else happens or if I click on the selected item window.

Have a bug report filed with all of my specs and the appropriate files, just wanted to share tonights observation.
ISquishWorms
#236 - 2011-12-10 01:44:52 UTC
CCP Paradox wrote:
By the way folks, it's up on Singularity. Let me know if you decide to test it out :)


Just been testing this on sisi with a friend unfortunately all my UI windows disappeared and I was left this time with a static picture of my ship in space. The client was unresponsive and was sitting at 97% CPU usage which forced me to reboot as was unable to do much with task manager in order to terminate the client.

Looking at all the other posts though it seems that others are having more luck than myself so maybe I am just the odd one out.

‘No, this isn't it at all. Make it more... psssshhhh’.

Avallanch
Black Souls Industries
#237 - 2011-12-10 13:51:50 UTC
Well, after approx. 30 minutes of testing on SISI the UI is still there. Although, while there is hope that this bug has been fixed, different one appeared, and is equally annoying. Textures on many ships are not loading (even after re-starting the client) in hangar, in space, even on "Ships" tab. Changing graphic settings doesn't help.
While in space, the engine fire is visible, so are turrets.
Pics:
http://imageshack.us/photo/my-images/263/20111210133405.jpg/
http://imageshack.us/photo/my-images/171/20111210133321.jpg/
NEPWarArrow
NORTHEAST PUNX
True Reign
#238 - 2011-12-11 00:35:35 UTC
I had the same issue today on the main server so i went to the test server played for an hour with 4 accounts and on the test server had no problem like i did with the same 4 accounts in the same hour of play on the main server i had the problem.


http://i52.photobucket.com/albums/g1/terifan1/20111210185633.jpg

http://i52.photobucket.com/albums/g1/terifan1/20111206173947.jpg

NEP

Sara Niko
Temperant Incursion
#239 - 2011-12-11 09:33:37 UTC  |  Edited by: Sara Niko
Same problem as everyone else, Window's XP SP3 ofcourse.

But I've switched to windowed mode and hit "maximize", The blue bar at the top is only a minor annoyance compared to before when the UI would completely disappear before I even had the chance to alt-tab =P

It may not be desirable but everyone here may find that work around less frustrating(AND PLAYABLE =D) then continuing with the current situation of "log out roulette"(Tell you what.. Its nerve racking to have the UI go -poof- while nav'ing through 0.0).

Hope it helps.
Nyio
Federal Navy Academy
Gallente Federation
#240 - 2011-12-11 09:40:20 UTC
Sara Niko wrote:
(Tell you what.. Its nerve racking to have the UI go -poof- while nav'ing through 0.0)


I would most certainly be locked up by now if I had lived in 0.0. Lol