Macintosh

I had high hopes for this issue getting solved when they announced the new Cider version for the Mac client. DX9 development is probably reaching EOL and so would the Mac client without an update to a new version of Cider. I thought it would make sense that the bug might be within Cider, since CCP can't fix that on their own (maybe with the exception of upgrading the version). I guess I was wrong because the issue is still there.

I've had the same issue since Incursion / Incarna somewhere and I'm pretty sure at least someone at CCP has a Mac that they use for EVE and can reproduce the issue. I've had this issue on ALL of my Macs and refuse to believe it's an uncommon issue.

I think what's really going on is either it's a very time consuming issue to solve and/or they are just not valuing the Mac user base very high. Either way, some clarification on what the status of this issue is would be most welcome, even if it's bad news.

I just kinda wanna check in. This is still happening to everyone else, right? Random freeze/lockup that results in a force-quit, that can happen as often as every 15-20 minutes, regardless of cleared cache/validated cache/etc?

I've scoured the forums and elsewhere looking for a solution, but nothing seems to be working and I just want to hear from the dark that I'm not alone.

I'm new here, just picked it up when it was on sale from Steam recently. Haven't had any problems with the launcher or sound that I've been seeing; it's literally just the freezing bug (I write that like it's a minor thing).

Rezan, it happens to some of Mac users AFAIK. It seems to be the issue with CIDER. For me, game freezes constantly, every 15-20 minutes thus making it impossible to play.

Other Mac users does not have this issue. It appears to be completely and utterly random.

Hello Oxford,

I have tried almost everything that has been suggested in this forum - nothing helped. I'm looking into the possibility to use Wine instead of official Mac client. Hopefully it will give the result I want - stable game-play with no freezing.

I'll finish work in a few hours and start nibbling Terminal and Xcode. If there will be any news I'll post them here.

Regards
Quetz.

I've tried using Wine, but as I'm not a programmer, I may have misstepped somewhere. It ran, but I couldn't use my Steam account so I started up a trial just to make sure the client would hold.

Surprisingly, it didn't. It actually felt like it performed slightly worse, with less FPS and my computer began to heat up in ways that the Mac client (through Steam) didn't. I also kept crashing, again, every 15-30 minutes.

That isn't to say the Wine fix doesn't work, just be sure you follow the steps very carefully; plan out the entire thing and make sure you read all of the directions, not just the step titles.

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As for deleting the cache, that was the first thing I tried. Steam has an option where you can validate the game cache. This actually worked best, but it often resulted in the launcher having to validate the client to the tune of about 20-30 minutes each time I wanted to do this (just clearing the cache in the method described resulted in about a 5-minute "mini-patch?" or some such that the launcher had to download or check). After doing so, the game would run for about 1-1.5 hours before the next crash, at which point, if the cache went uncleared, it would be back to the 15-20 minute crashes.

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I'm trying something different. After scouring the forums, I noticed that for some of us, the problem is related to places of high traffic; one user mentioned that it happened to their low/high sec character, but not null-sec. For me, I began to notice that warping a great deal (8-16 jump paths) significantly increased the likelihood of a crash (to be honest, I don't think my game has ever survived in one go a path that was 8+ jumps).

So, I'm wondering if it's a memory issue, and I've got some RAM upgrades ordered and on their way. Another user mentioned that a recent client update increased the memory usage; so I'm wondering if 4gb is just not cutting it anymore in places of high traffic. I'm no computer whiz, so if those two issues are entirely unrelated...well, I'm still going to upgrade my RAM anyways, but that doesn't mean anyone else has to.

That's good to hear, and if it's just a simple fix as getting more memory, fine. I'll happily make that investment.

Will update when the upgrades have arrived and I've had a few days to run.

That is very good to hear, awesome indeed. I will wait for the news with great anticipation.

Update on #687.

I have installed Wine and everything else that was needed, including EVE. It was a combination of this - https://forums.eveonline.com/default.aspx?g=posts&t=308083&find=unread (EVE on vanilla Wine on OSX, better than the official client (mostly)) Read all that is written and somehow combined it works.

Played EVE on max graphics for a few hours - done missions, ice mining, traveling, equipping and such and everything was perfect. Wine client runs much more smoothly and in 60 FPS. Overall - it feels like it should - solid, steady and ready to do what ever I want.

It is amazing. After almost 6 months I can enjoy EVE as I did before switching to Mac :D
Super excited.

Regards
Quetz

No, it does not effect everyone. In fact it effects very few Mac users, which is why it has been so hard for CCP to track down. Too few cases! I have not had a hard freeze for well over a year. I do get smaller freezes that last a few seconds, but only when I run 3 clients at once and have not restarted my computer for about a week.

I saw this post about a PC bug, and it got me thinking:



Are people who are getting freezes using UI scaling? I am not, and do not get the hard freeze.

A couple of posts above someone recommended cleaning he cache through the launcher settings and it seems to have worked.

Been playing for about 4 days straight without crashes or freezes. So far so good...