EVE General Discussion

Sigh....

I'll be semi nice.

1) a tip, do not post this stuff on the forums. Seriously. Just don't.

2) AFAIK there is only one option on the account manager page, and that's is 'Cancel subscription' the last time I tried to put an account on hold though was 2006 when I took a month break to get married. And took a month for the honeymoon (I so could of won that eve contest for free fan fest tix but I digress)

3) file a petition and request if they can put your account on hold.

4) run down to a store or use an online sport and grab a new hdd, they are cheap and honestly you can fix your pc in about 3 hours.

5) do not post this stuff on the forums, use petition.

All of the above.

Also, I have enough HDDs lying around to just grab one and replace the one that has become faulty.

I admit I've never had one fail on me so far...I tend to replace them quite regularly - also, my case is well ventilated and thus, cold enough to keep the components' life expectancy up.

Well, I can give you a sample set where we work. We have over 30,000 desktop and laptop computers. We fail on average, 2 hard drives a week. That works out to about 100 a year to keep the math simple. That is about 1/3rd of a percent of the fleet every year. We replace computers every five years on average, so that means there in about a 1.67 % chance of a hard drive failure over the life of the computer.

This is in hospitals and clinics by the way, so most are on some type of UPS, conditioned power, and usually in a very clean environment.

(I think that is a big enough sample set that even the exploration people can agree)

EDIT: This does not include any servers. They won't tell me what the rate is there, but I know we haul a 2000 pound pallet to the recycle facility every 2-3 months.)

...and you should probably avoid the PR and communications fields.

I am so with you on this

Are you drunk?

HEY! What about all my internet spaceship pixel pilots?! Although... they could be risky in the sense of knocking me out as I've logged on and then I wake up to empty hangars....

I'll try to put my view across on this without trolling you (but it's going to be hard tbh).

Earlier you were on about how companies should treat their customers, so I do have a perspective to add, as I own a company that is doing quite well, though now I am only a silent partner in the business and not actively doing much aside from little bits and pieces as the only native English speaker among the 4 owners.

In any transaction between a business and a customer, both parties have the right to fair treatment.

In EvE (as with most software based products), we agree what these rights are, right up front when we accept the EULA. CCP provides us fair access to the servers and game, etc., etc. and as customers we compensate them by playing within the EULA and paying a subscription (or having someone else pay through ISK->PLEX transactions).

So in a situation where CCP uphold their end of the agreement, is it fair as a customer to ask them to help control damage that you are suffering, even though they have no part to play in causing that damage?

My view is clearly that it's not fair for us as customers to ask CCP to take responsibility to limit damage that has occurred to us independent of CCP, by causing unfair damage to themselves (loss of income).

You've suffered loss and that's bad luck. I'm sympathetic to your situation and hope you get it sorted out quickly. But that's the extent of any support you deserve from CCP.

Posting in a stealth "change queue from browser" thread

You're only paying for the license to play the game over a set period.

It's not CCPs fault you can't play the game because of your hard drive.



I'm interested to know, how do you get on with your car insurance when you go on holiday and leave the car at home. Do you ask them to freeze the insurance whilst you're away? Of course the answer is they won't because the policy is for a set period (just like CCPs license for their game).

In short you're licensed to play the game for the agreed period, but that doesn't mean you have to use it. The service is still being provided if you use it or not.



Edit: As for how many HDs of mine that have failed, 2 in the last 10 years.

Yup , i allways play on laptops and my HDD is allways dead after a year or 2 . Good thing is that it's an excuse to tell the wife we need to buy a new one asap .

Well untill now , oldest son is old enough for ps4/xbox so i'm inclined to end my pc gaming after 30ish years and buy an xbox/ps4 .God , the kids are gonna frag the **** out of me .