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Issues, Workarounds & Localization

 
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In-Game Browser SSL Certificate Error on Zkillboard
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Scott Bacon
Forging Industries
Silent Infinity
#1 - 2014-07-31 03:56:54 UTC
I haven't seen this mentioned elsewhere, but on one of my PC's, I cannot visit zkillboard using the in-game browser. I can visit it okay in any other browser outside of game.

The error shows:

Error Loading Requested URL
Unable to process the website's SSL certificate
Error Code: -207

So far, I have only seen this happen when visiting zkillboard, and it is only happening on one of my PCs. There are many other sites I have visited in the in-game browser without this error.

The affected PC is Windows XP.

I tried adding the site as a trusted site but it made no difference.

Another oddity is that when I do a screen print, the text at the top of the in-game browser does not show up in the screen print. However, you can see the URL I am trying to load in the trusted sites window, which is also shown in my screen print.

Has anyone ran into this before?

I was going to attach my screen print to this message, but apparently this forum doesn't allow image attachments, and I'm not going to spend a bunch of time setting up an anonymous online site just to host the screen print to link to. However, I can provide a screen print to any eve devs upon request.
Ydnari
Estrale Frontiers
#2 - 2014-07-31 21:01:45 UTC
Scott Bacon wrote:
The affected PC is Windows XP.

Whilst the IGB is horrifically outdated, this is your own fault; this is an unsupported operating system.

--
Scott Bacon
Forging Industries
Silent Infinity
#3 - 2014-08-20 02:12:29 UTC  |  Edited by: Scott Bacon
Ydnari wrote:
Scott Bacon wrote:
The affected PC is Windows XP.

Whilst the IGB is horrifically outdated, this is your own fault; this is an unsupported operating system.


Nice job trying to throw blame on the first probably unrelated thing you could spot. You must work in tech support. While XP is an old O/S that should probably be updated, according to the website it meets minimum system requirements.

https://www.eveonline.com/faq/client-system-requirements/

Windows

Minimum System Requirements:

OS: Windows XP Service Pack 2 / Vista / 7 / 8
CPU: Intel Dual Core @ 2.0 GHz, AMD Dual Core @ 2.0 GHz
RAM: XP SP2 – 1 GB / Vista and newer – 2 GB
Video: AMD Radeon 2600 XT or NVIDIA GeForce 8600 GTS

Note that older graphics cards such as the NVIDIA 6000 and 7000 series may work but are not officially supported. Please note that Windows 95, 98, ME, NT and 2000 are not supported.


If would help if someone knows where to find more information on the error codes, or if an Eve dev could provide more detail on what error code -207 indicates.