Player Features and Ideas Discussion

You *might* be able to make this claim about Jury Rigging, but not with Anchoring. It still has several uses. Maybe not what you specifically trained it for, but still.

Clearly this has nothing to do with Player-constructed Jumpgates

They couldn't possibly need Anchoring 5

Anchoring V is no longer usefull to you, to bad! The skill is still used to anchor stuff in space, so its not obsolete. Thus ccp does not have to reimburse your SP. There are even things you need anchoring V for like T2 large bubbels or outposts.
Before the cruiser rebalance i needed Advanced Weapon Upgrades V to fit my thorax now i don't, does that mean CCP needs to reimburse my skillpoints for AWU V ? Nope the skill has other uses.

Also rigging skills are still useful even if not necessary but that has always been the case, CCP just cut the middleman from the equation.

That analogy is quite different. First, it's not economical to replace everybody's phone every time a new model comes out (this doesn't apply to EVE, so why not?). Second, it's not like you buy a phone and then its capabilities somehow change at a later date such that you no longer need it anymore. And even then, you can just resell it to someone else who has a use for it (so you get some money back, generally the more use you got out of it the less money you'll get back). But right now, you trained that skill just now? Too bad, you get *nothing* back - all of your money was wasted. Third, and to answer your question, yes many people do ask for a refund in that case. They don't necessarily get it, but like I said that's due to economics which don't apply here. Why not reimburse the SP and let everyone decide if they still want that skill or not?


This case is pretty clear-cut in comparison. If you really did train AW5 just to fit your thorax, and you truly have no use for it and don't want the skill after the power grid changes, then I'd say you deserve reimbursement. That's so rare though it could just be taken up with a petition on a case-by-case basis.

Yeah, and the only reason is because it's totally ridiculous that anyone would train AW5 just for that reason.

But it's pretty clear that if you want it refunded, you really don't have a use for it anymore right? I'm pretty sure you would get a successful outcome from it nonetheless (if you know how to make your case anyway), whether they laugh at you or not. That's how customer service works. The customer is always right, especially when they really are.

Lol wow.

So whatever you want is right by virtue of you wanting it.

Wow.

Haven't really looked into the matter then, have you.

Skillpoint reimbursement is almost as rare as Revenant kills. That sentence is only slight hyperbole too, is the best part. It's one of the things that CCP draws a pretty serious line about.

And gaming the petition system is a really fast way to eat a ban, what's more.

Sorry, edited my last post. I am aware of a number of SP related petitions and their outcomes. I wouldn't consider the example given "gaming" the petition system nor would I expect CCP to ban someone because of a few petitions, they would at best just start denying them all.

But that's not how customer service works — it's just how they (briefly) attempt to present themselves.

The customer is always right, except for pretty much always, but you should never actually explain this to them unless they become really insistent on being right because they've misunderstood how customer service works.

The customer is particularly wrong when what they want is hideously and obviously exploitative and ripe for abuse.

Anyway, the policy for SP refunds is very clear: there are none unless they become universally useless due to removed mechanics. Your own choice to train something does not qualify, nor does your choice not to make use of something you've trained. There are no individual considerations because there's simply no room for them — again, see exploitation and abuse.