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How long before my ticket gets answered by ccp?

Author
Amuneti Jones
Small-Arms Fire
#1 - 2014-07-19 04:18:08 UTC
its been 3 days and no response . my last ticket went like a week .
Xercodo
Cruor Angelicus
#2 - 2014-07-19 04:47:16 UTC
Depends on the issue. They can take about a week or two though depending on how much research they have to do

The Drake is a Lie

Amuneti Jones
Small-Arms Fire
#3 - 2014-07-19 04:51:47 UTC
ahhh well i wish i could say but ive seen my issue on here from other posts and im not looking for that negative feedback .ill just wait i guess.
Ralph King-Griffin
New Eden Tech Support
Transgress
#4 - 2014-07-19 08:04:38 UTC
Amuneti Jones wrote:
ll just wait i guess.

I like you, have an internet cookie. Patients with serve you well in eve.
Schmata Bastanold
In Boobiez We Trust
#5 - 2014-07-19 08:24:15 UTC
Ralph King-Griffin wrote:
Patients with serve you well in eve.


Patients commonly known as targets :)

Invalid signature format

J'Poll
MUSE LLP
RAZOR Alliance
#6 - 2014-07-19 08:40:11 UTC
It can range from minutes up to over a month, it depends on the nature of the petition and what CCP has to do themself to fix it.

If it's something simple like reseting a tutorial mission for a new player, that's a click of a button and it is solved.
If it's something that require investigation and going through the server logs, it will take more time.


It also matter how high the workload on the petition team is, if they are flooded by petitions, it will take longer.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Nerath Naaris
Pink Winged Unicorns for Peace Love and Anarchy
#7 - 2014-07-21 19:32:32 UTC
Not CCP but I can answer your petition anyway: "The logs show nothing."

Je suis Paris // Köln // Brüssel // Orlando // Nice // Würzburg, München, Ansbach // Saint-Étienne-du-Rouvray

Je suis Berlin // Fort Lauderdale // London // St. Petersburg // Stockholm

Je suis [?]

Darko Szparko
Republic Military School
Minmatar Republic
#8 - 2014-07-22 06:00:07 UTC
And what about game time ? i just started this game, and after 2 days i can't log in anymore. First i got a masage about playing on both full account and trial ( i have only one game started lol ) and after that i got the mesage about getting error with my security check. I lost about one week of my trial, I'm new to this game( both account's ) but i don't think ill plex more than 1 account if i can't even log in to 1 of them. And You know.... This game is all about time!!
Amuneti Jones
Small-Arms Fire
#9 - 2014-07-22 16:42:30 UTC
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .
J'Poll
MUSE LLP
RAZOR Alliance
#10 - 2014-07-22 16:55:36 UTC
Amuneti Jones wrote:
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .


You are wrong on so many levels, but as you made up your mind I'm not going to convince you.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

J'Poll
MUSE LLP
RAZOR Alliance
#11 - 2014-07-22 16:57:31 UTC
Darko Szparko wrote:
And what about game time ? i just started this game, and after 2 days i can't log in anymore. First i got a masage about playing on both full account and trial ( i have only one game started lol ) and after that i got the mesage about getting error with my security check. I lost about one week of my trial, I'm new to this game( both account's ) but i don't think ill plex more than 1 account if i can't even log in to 1 of them. And You know.... This game is all about time!!


Petition it.

I know from a previous case that someone on his trial got his "lost" days refunded by CCP because it was something on their end.

Keep in mind, no garantuees are given as I'm not CCP (which is good for a whole lot of players Twisted)

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Ralph King-Griffin
New Eden Tech Support
Transgress
#12 - 2014-07-22 17:03:58 UTC
Amuneti Jones wrote:
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .

With that attitude you will never be as good as someone who has played for five weeks, you need a strong WillieBlinkPirate which you clearly lack.
Amuneti Jones
Small-Arms Fire
#13 - 2014-07-22 17:05:27 UTC
J'Poll wrote:
Amuneti Jones wrote:
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .


You are wrong on so many levels, but as you made up your mind I'm not going to convince you.


i was scammed and when i contacted ccp they said it was part of the game ...dont they have rules against certain types of scams? they do but since this scam was performed by one of the biggest corps in eve they told me its part of the game . ccp enforces the rules when they lose money but could care less when we do . ive only been on eve for 4 months and its rediculous to think that i should be aware of every scam on eve cuz the list is endless . ccp should take care of paying customers instead of getting on thier knees everytime goons show up . good luck with your dying game ccp .
Amuneti Jones
Small-Arms Fire
#14 - 2014-07-22 17:08:01 UTC
Ralph King-Griffin wrote:
Amuneti Jones wrote:
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .

With that attitude you will never be as good as someone who has played for five weeks, you need a strong WillieBlinkPirate which you clearly lack.


This is the same thing every veteran eve player says but thats easier said than done ..you are an older player i bet . what can a 4 month old player do to you to beat you in this game ?
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#15 - 2014-07-22 17:26:37 UTC
Amuneti Jones wrote:
dont they have rules against certain types of scams?



Yes, CCP does have rules about certain types of scams.

If you have been scammed in the character bazaar or if someone has scammed you claiming it was a PLEX for Good charity thing, then CCP will do something. (Not sure if there are any more things off limits when it comes to scams)

What happened to you? If CCP can't help maybe someone here can.

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'

Ralph King-Griffin
New Eden Tech Support
Transgress
#16 - 2014-07-22 17:30:39 UTC  |  Edited by: Ralph King-Griffin
Amuneti Jones wrote:
Ralph King-Griffin wrote:
Amuneti Jones wrote:
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .

With that attitude you will never be as good as someone who has played for five weeks, you need a strong WillieBlinkPirate which you clearly lack.


This is the same thing every veteran eve player says but thats easier said than done ..you are an older player i bet . what can a 4 month old player do to you to beat you in this game ?

Just over a year and a half, however iv only been PvPing a month or so.
You could beat 7 shades of shite out of me if you
1) caught me in anything I wasn't specifically intending to fight in.
2) caught me while I was flying drunk (which is most of the time).
3) caught me flying anything larger than a cruiser solo while in a frigate yourself.
4) caught me while flipping bears in my inkusus and happened to have a scram and a neut.
5) brought friends.
6) knew what I was flying and asked littealy anyone what would counter it.
7) simply engaged, I'm wildly inept and might well **** up at even simple tasks.

A garmur engaged my blaster inkusus the other night at under a kilometer (a bad move) and I let him out of my range by forgetting to tackle him, I came out with 4% hull when I should have mauled it.

There are new players in my Corp who are several orders of magnitude better at this game than I am
but I'm catching up to them because I could be arsed to try.
J'Poll
MUSE LLP
RAZOR Alliance
#17 - 2014-07-22 17:33:25 UTC
Amuneti Jones wrote:
J'Poll wrote:
Amuneti Jones wrote:
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .


You are wrong on so many levels, but as you made up your mind I'm not going to convince you.


i was scammed and when i contacted ccp they said it was part of the game ...dont they have rules against certain types of scams? they do but since this scam was performed by one of the biggest corps in eve they told me its part of the game . ccp enforces the rules when they lose money but could care less when we do . ive only been on eve for 4 months and its rediculous to think that i should be aware of every scam on eve cuz the list is endless . ccp should take care of paying customers instead of getting on thier knees everytime goons show up . good luck with your dying game ccp .


Sorry, but WHAHAHAHAHA

Keep thinking that.

Any scam that isn't in direct violation of the EULA / ToS or involve a "bonus room" is perfectly legal.

That you were stupid / greedy / both enough to fall for it doesn't change that.



I speak with plenty of new players who all are having a blast. They use a simple thing: Common Sense.

Use that and the golden rule of life: If it sounds too good to be true, it is.

This will prevent 99% of the errors. And as always, any positive or negative experience in EVE is a DIRECT result of YOUR OWN actions (or lack thereof).

There is 1 person at fault, it ain't CCP, it ain't that big corp, it ain't that scams are allowed, it ain't EVE...It's your own actions.


p.s. Posting in a GRRR GOONS thread that should be in G.D. so we can all mock you.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

J'Poll
MUSE LLP
RAZOR Alliance
#18 - 2014-07-22 17:34:20 UTC
Amuneti Jones wrote:
Ralph King-Griffin wrote:
Amuneti Jones wrote:
yea it is about time ..ive decided to give up on this game ...as much as i love it im still new and i will never be better than someone that has played for 5 years . also there is no way newer players like you and me can ever compete with all the scams in the game . ccp thinks thier money comes from older players but it comes from newbies like you and me .older players havent baught plexes in years .

With that attitude you will never be as good as someone who has played for five weeks, you need a strong WillieBlinkPirate which you clearly lack.


This is the same thing every veteran eve player says but thats easier said than done ..you are an older player i bet . what can a 4 month old player do to you to beat you in this game ?


Want to hear a funny fact.

We are playing a long time....this also means we were new once, but unlike you we adapted.

EVE is darwinism at its finest.

Survive or go back to another game you do like to play.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

J'Poll
MUSE LLP
RAZOR Alliance
#19 - 2014-07-22 17:36:43 UTC
Archibald Thistlewaite III wrote:
Amuneti Jones wrote:
dont they have rules against certain types of scams?



Yes, CCP does have rules about certain types of scams.

If you have been scammed in the character bazaar or if someone has scammed you claiming it was a PLEX for Good charity thing, then CCP will do something. (Not sure if there are any more things off limits when it comes to scams)

What happened to you? If CCP can't help maybe someone here can.


Other no go's:

* Real life currency (as it falls under RMT at that point, RMT is bad 'mkay)
* Excessive abuse / griefing of a person without gain (read: "bonus room" style stuff).
* Buddy Invite offers are protected against scamming.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

J'Poll
MUSE LLP
RAZOR Alliance
#20 - 2014-07-22 17:37:46 UTC
Ooh and not to forget:

ARGH, I'm quitting EVE posts should be in OOPE forums Blink

And of course: Your stuff, can I have it?

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

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