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Black Screen on Launching EVE
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Kappy Ukap
K For Kill
#1 - 2014-06-04 18:44:51 UTC  |  Edited by: Kappy Ukap
I do the updates and launch onto my EVE Client. Then I'm only gifted with a black screen where I can click anything. I have no idea whats causing this, I reinstalled due to another issue so now my client opens in windowed mode. This has only started since the Kronos patch.

My computer starts heating up and gets extremely slow, I'm thinking it's due to it playing on high settings. EVE always worked until this patch.

Is this an issue anyone else is getting? It's impossible to even see the issue with a black screen.

I tried bypassing the launcher but still black screen.

Mac OSX 10.9.3
Processor: 2.53 GHz Intel Core 2 Duo
Memory 4GB
Graphics: Nvidia 9400m 256mb
Kappy Ukap
K For Kill
#2 - 2014-06-04 19:17:14 UTC  |  Edited by: Kappy Ukap
Tried repairing EVE Client. Still no results What?

ADDITIONAL: My console log shows this while starting EVE
TQ EVE
04/06/2014 20:23:33.908 WindowServer[87]: Display 0x4272900 captured by conn 0x1136b
04/06/2014 20:23:33.970 cider[879]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
04/06/2014 20:23:34.277 WindowServer[87]: Display 0x4272900 released by conn 0x1136b

Receiving these messages on my console when starting EVE. Doesn't seem different to my SiSi opening which works instead.
WORKING SISI
04/06/2014 20:43:50.302 Console[1121]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
04/06/2014 20:43:58.806 WindowServer[970]: Display 0x4272900 captured by conn 0xcc67
04/06/2014 20:43:58.894 cider[1118]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
04/06/2014 20:43:59.018 cider[1118]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
04/06/2014 20:43:59.293 WindowServer[970]: Display 0x4272900 released by conn 0xcc67

I have noticed, if I open TQ my launcher doesn't go away, when I click play and keeps saying 'Launching' and plays EVE and black screens the client. On SiSi, my launcher does go away upon clicking play and works perfectly well.

Strangely I have no idea why it's TQ doing this and not both. Thankfully a long skill is set on TQ.
Kappy Ukap
K For Kill
#3 - 2014-06-05 15:08:44 UTC  |  Edited by: Kappy Ukap
Todays patch didnt fix it. It seems my launcher is broken from what I'm seeing.

http://i.imgur.com/K8aSc0e.png (The Launcher is the one with a strange icon) (Thats the result on the character select screen)

I'll try making the SiSi client connect to TQ instead. I still have my SiSi client on this computer.

EDIT: I changed my SiSi client to connect to TQ's IP instead. IT WORKED!!!!

What I'm guessing is the TQ Launcher is broken or something. But that's interesting
Jaysen Larrisen
Caldari Provisions
Caldari State
#4 - 2014-06-13 15:00:05 UTC
I'm getting the same issue.

Unfortunately i pretty much have about 10 to 15% of your technical acumen so i have a hard time understanding most of your detective work and the possible fix.

"Endless money forms the sinews of War" - Cicero

Biomassed - Dust & EVE Podcast

Twitter - @JaysynLarrissen
Markonius Porkbutte
The Terrifying League Of Dog Fort
Deepwater Hooligans
#5 - 2014-06-30 18:11:06 UTC
I'm having this same issue. It happened occasionally in the past but since the Kronos patch and the most recent update it is much, much worse.

Previous solution was to keep force quitting using option + command + esc and retrying and about every other time it would work. Now it works less and less - if at all.

I've tried going in and deleting the common.ini file so the launcher will initiate self repair mode - doesn't work.

I've also tried launching directly from the app.

Next thing I did was update my OSX to make sure it wasn't a problem with cider vs. osx but that doesn't seem to have an effect either b/c it doesn't make sense that it should when the min. requirements are what they are.

Would be nice to get this worked out.
SuperMagnet Shi
Perkone
Caldari State
#6 - 2014-07-14 23:13:59 UTC  |  Edited by: SuperMagnet Shi
I am also having this problem. I have tried bypassing the launcher and I still get the black screen yet I can select my character and get into the game but I can not see any thing. I was searching something in the market and my game screen froze, but i could still move my mouse in game. Then I did a force quit on the client and tried logging back in and this is what i got.

Video : https://www.youtube.com/watch?v=kuLHiso1EUQ


My Console Log shows this when starting eve

7/14/14 8:53:57.589 PM launcher[1041]: The function `CGFontSetShouldUseMulticache' is obsolete and will be removed in an upcoming update. Unfortunately, this application, or a library it uses, is using this obsolete function, and is thereby contributing to an overall degradation of system performance.
7/14/14 8:53:58.935 PM launcher[1041]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial Unicode MS" and got font with PostScript name "ArialUnicodeMS". For best performance, only use PostScript names when calling this API.
7/14/14 8:53:58.935 PM launcher[1041]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
7/14/14 8:53:59.242 PM launcher[1041]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
7/14/14 8:54:05.045 PM com.apple.launchd.peruser.501[145]: (com.ccpgames.eveonline.55824[1041]) Exited: Terminated: 15
7/14/14 8:54:11.385 PM WindowServer[113]: Display 0x4280300 captured by conn 0x1317f
7/14/14 8:54:11.418 PM cider[1052]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
7/14/14 8:54:40.351 PM WindowServer[113]: Display 0x4280300 released by conn 0x1317f
7/14/14 8:54:40.367 PM WindowServer[113]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280300 device: 0x7feb5be06170 isBackBuffered: 1 numComp: 3 numDisp: 3

IMac
Mac OSX 10.9.3
Processor : 2.5 GHz Intel Core i5
Memory : 4 GB 1333 MHz DDR3
Graphics : AMD Radeon HD 6750M 512 MB

If you need any more info please let me know.
Rayana Darine
Rayana Darine Labs
#7 - 2014-07-15 03:07:15 UTC
I have same thing, just started happenign today, I logged in the morning all OK, then i logout to swap toons, and bam, black screen. I can select toons and hear music but nothing to see, all black.
SuperMagnet Shi
Perkone
Caldari State
#8 - 2014-07-16 04:20:26 UTC
Rayana Darine wrote:
I have same thing, just started happenign today, I logged in the morning all OK, then i logout to swap toons, and bam, black screen. I can select toons and hear music but nothing to see, all black.


I see your having the same problem I "WAS HAVING" but with my addiction to eve I set out to solve/ find the solution, and I have afters searching the web for hours.

WATCH THIS HOLE VIDEO it might look off topic but it has the answer to our problem.

Video : https://www.youtube.com/watch?v=7znpGlg5eQU
Vincent Athena
Photosynth
#9 - 2014-07-16 18:22:22 UTC  |  Edited by: Vincent Athena
Whenever you have an issue where the game works one day, then stops working, do this:

Go to:

Users/username/Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/c_program_files_ccp_eve_tranquility/settings/

Delete the following files

core_char__.dat
core_public__.dat
core_public__.yaml
core_user__.dat

If that does not work, delete the entire folder: Users/username/Library/Application Support/EVE Online/

To find that Library folder, go to the finder, click on the "go" menu, then hold down the Option key.

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