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AlienFX crash feedback

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CCP Sisyphus
C C P
C C P Alliance
#1 - 2011-11-22 13:27:20 UTC  |  Edited by: CCP Sisyphus
Hi all – Sisyphus from Team Stonehenge.
We did some work in fixing a problem where AlienFX (specific to alienware machines) would crash the eve client.

We believe its fixed now Big smile, but if anyone out there on sisi with the following installed can give some feedback, we‘d be grateful.

Installed software -
Alienware Command Center Software is installed in version 2.5.44.0
Alienware Fusion Service (version 1.0.84.0)
as well as the Alienware OSD program.

CCP Sisyphus | Team TriLambda | Team Klang | @CCP_Sisyphus
Mirrodin
Aliastra
Gallente Federation
#2 - 2011-11-23 08:57:38 UTC
Was there a specific message on the crash? I can't exactly tell what an AlienFX related crash would be, vs a normal crash (doesn't happen often).

I noticed it was only happening while dual boxing, it was trying to flicker the colors between two clients, then would crash both clients.
CCP Aporia
C C P
C C P Alliance
#3 - 2011-11-23 11:22:26 UTC
Mirrodin wrote:
Was there a specific message on the crash? I can't exactly tell what an AlienFX related crash would be, vs a normal crash (doesn't happen often).

I noticed it was only happening while dual boxing, it was trying to flicker the colors between two clients, then would crash both clients.


There was a crash that mostly occurred during shutdown of the client; no specific message except for the usual "Windows has detected an error" dialogue, IIRC.

Friend of walking avatars, currently hibernating until he gets to open that door.
Headerman
Native Freshfood
Minmatar Republic
#4 - 2011-11-27 10:08:50 UTC
I was working in Dell Pro Support when the new Alienwares came out with the interactive lights n things... it was an electricians worst bloody nightmare! Multiple circuit boards, loads of wires going to all the lights, i nearly had an embolism evaluating the damn things :S

When we did get it going though, it worked well :) I wish i had an Alienware...

Australian Fanfest Event https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=90062
Mirrodin
Aliastra
Gallente Federation
#5 - 2011-12-06 21:48:05 UTC
CCP Aporia wrote:
Mirrodin wrote:
Was there a specific message on the crash? I can't exactly tell what an AlienFX related crash would be, vs a normal crash (doesn't happen often).

I noticed it was only happening while dual boxing, it was trying to flicker the colors between two clients, then would crash both clients.


There was a crash that mostly occurred during shutdown of the client; no specific message except for the usual "Windows has detected an error" dialogue, IIRC.


Pre-crucible and now currently, I've had no issues with AlienFX aside from it turning off my FX after I've shut down the client. It (more often than not) refuses to re-activate my standard AlienFX profile and stays at the "EVE FX Blue" until I manually turn my FX profiles back on.