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Singularity temporarily down

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CCP Habakuk
C C P
C C P Alliance
#1 - 2014-06-23 14:09:06 UTC  |  Edited by: CCP Habakuk
Singularity is currently experiencing database problems, which are being investigated. Login through the launcher is for example not possible and many systems are down.

I'll update with more information as soon as I get it.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Darkblad
Doomheim
#2 - 2014-06-23 14:12:03 UTC
I guess that this error of the launcher is the result? Thanks for your announcement, already wondered!

NPE – ISD – RIP
GazBoi08
x13
Pandemic Horde
#3 - 2014-06-23 14:16:00 UTC
Reporting issues before people get chance to whine about them

habakuk best kuk
elitatwo
Zansha Expansion
Brave Collective
#4 - 2014-06-23 15:27:48 UTC
Naaaoooooooooeeeeeeeeees

Eve Minions is recruiting.

This is the law of ship progression!

Aura sound-clips: Aura forever
CCP Habakuk
C C P
C C P Alliance
#5 - 2014-06-23 15:50:57 UTC
Well, serious news: the database of Singularity is irreversibly damaged and needs to be re-mirrored. Oops

We had already planned a mirror for Singularity for the next few days, this incident will accelerate this process slightly, BUT: Singularity will be down / in VIP mode for at least today and tomorrow . We hope that we can open it again at some point on Wednesday or on Thursday. I'll keep this thread updated with as much information as possible.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Thoren Vaille
American Federation of Musicians Local 148-462
#6 - 2014-06-23 16:10:19 UTC
Are there twitter updates for Singularity the way there are for Tranquility?
Romana Erebus
Syndicate Enterprise
Sigma Grindset
#7 - 2014-06-23 16:25:55 UTC
Thnaks for update ....Wed. it is...not suprized at all actually. Expected it.Cool
Amarisen Gream
The.Kin.of.Jupiter
#8 - 2014-06-23 17:07:49 UTC
probably those Rogue drones! They saw a chance to cause massive heart attacks in a number of capsulars who tend to shoot them for no good reason, then loot and salvage their wrecks.

:D

"The Lord loosed upon them his fierce anger All of his fury and rage. He dispatched against them a band of Avenging Angels" - The Scriptures, Book II, Apocalypse 10:1

#NPCLivesMatter #Freetheboobs
MailDeadDrop
Archon Industries
#9 - 2014-06-23 18:22:58 UTC
Would it be possible to alter the mirror script so that *highsec* POSes (and the jobs in them) aren't nuked when the mirror is taken? There's no intel to protect for highsec POSes (unlike lowsec, nullsec, and WH POSes). This would allow you to test the Crius upgrade script's handling of in-progress jobs. It also would make life incrementally easier for people to test POS things on Sisi.

MDD
Romana Erebus
Syndicate Enterprise
Sigma Grindset
#10 - 2014-06-23 19:20:41 UTC
MailDeadDrop wrote:
Would it be possible to alter the mirror script so that *highsec* POSes (and the jobs in them) aren't nuked when the mirror is taken? There's no intel to protect for highsec POSes (unlike lowsec, nullsec, and WH POSes). This would allow you to test the Crius upgrade script's handling of in-progress jobs. It also would make life incrementally easier for people to test POS things on Sisi.

MDD


All poses everywhere get wiped for intel reasons regardless of location.
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#11 - 2014-06-23 21:58:58 UTC
MailDeadDrop wrote:
Would it be possible to alter the mirror script so that *highsec* POSes (and the jobs in them) aren't nuked when the mirror is taken? There's no intel to protect for highsec POSes (unlike lowsec, nullsec, and WH POSes). This would allow you to test the Crius upgrade script's handling of in-progress jobs. It also would make life incrementally easier for people to test POS things on Sisi.

MDD
Question forwarded to CCP, fao CCP Habakuk.

ISD Ezwal Community Communication Liaisons (CCLs)
CCP Habakuk
C C P
C C P Alliance
#12 - 2014-06-23 22:13:47 UTC  |  Edited by: CCP Habakuk
ISD Ezwal wrote:
MailDeadDrop wrote:
Would it be possible to alter the mirror script so that *highsec* POSes (and the jobs in them) aren't nuked when the mirror is taken? There's no intel to protect for highsec POSes (unlike lowsec, nullsec, and WH POSes). This would allow you to test the Crius upgrade script's handling of in-progress jobs. It also would make life incrementally easier for people to test POS things on Sisi.

MDD
Question forwarded to CCP, fao CCP Habakuk.


Normally I would deny this request, but I will bring it up with our DB specialists, as we are messing around with the mirror preparation scripts anyway. It is still quite unlikely as deleting only some POS structures is much slower and more failure prone than deleting whole DB tables.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Jason Amelana
Ascendance
Goonswarm Federation
#13 - 2014-06-23 22:39:26 UTC
Don't Forget The Skillpoints!!!!
Orny
Science and Trade Institute
Caldari State
#14 - 2014-06-23 23:02:54 UTC
Thanks for the update
Siempre Duskwraith
Sebiestor Tribe
Minmatar Republic
#15 - 2014-06-24 00:55:29 UTC
o7 sisi db.

Get well soon.
Maz Ngomo
#16 - 2014-06-24 03:37:40 UTC
I approve of this new feature, and eagerly await the reaction to its introduction on TQ.

Seriously though, good luck tracking this issue down. Database issues can be a nightmare. Especially TrollSQL. Oops
Darkblad
Doomheim
#17 - 2014-06-24 05:24:48 UTC
CCP Habakuk,

The script (if any?) to convert TQ Kronos Compressed ore block count to that of Crius will be run during this mirror?

I'd love to check the outcome for Pyroxeres and Crokite Cool

NPE – ISD – RIP
James Amril-Kesh
Viziam
Amarr Empire
#18 - 2014-06-24 07:53:55 UTC
CCP Habakuk wrote:
Well, serious news: the database of Singularity is irreversibly damaged and needs to be re-mirrored. Oops

How does something like that happen, and is TQ ever at risk for that?

Enjoying the rain today? ;)
Starfury Shang
#19 - 2014-06-24 08:20:00 UTC
CCP Habakuk wrote:
Well, serious news: the database of Singularity is irreversibly damaged and needs to be re-mirrored. Oops

We had already planned a mirror for Singularity for the next few days, this incident will accelerate this process slightly, BUT: Singularity will be down / in VIP mode for at least today and tomorrow . We hope that we can open it again at some point on Wednesday or on Thursday. I'll keep this thread updated with as much information as possible.



Haha, so I was literally 1 hour from getting in a carrier before SiSi went down and now looks like I will be back to over 2 weeks again... oh well **** happens :)
Starfury Shang
#20 - 2014-06-24 08:21:12 UTC
James Amril-Kesh wrote:
CCP Habakuk wrote:
Well, serious news: the database of Singularity is irreversibly damaged and needs to be re-mirrored. Oops

How does something like that happen, and is TQ ever at risk for that?


I would assume SiSi isn't backed up as it is not a 'production' server, so if TQ had problems they would restore a backup and roll forward any logs.
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