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Activation and update error

First post
Author
Ting Mei
Garoun Investment Bank
Gallente Federation
#41 - 2014-06-11 19:49:55 UTC
If it's can help.

I have 5 accounts.

1 with a credit card subscription, and 4 i plex every month.

The 4 are not working (update error/subscription down), the 1 with credit card is working fine .. of course with the exact same client.
Daniizz Maven
Cr3at3r
#42 - 2014-06-11 22:19:49 UTC
Same problem here.

V1P3RR
Amarr Empire
#43 - 2014-06-11 23:45:07 UTC
fixed it...
seems it was a shortcut error(launcher shortcut still pointing to tranquility folder)
CCP Habakuk
C C P
C C P Alliance
#44 - 2014-06-12 00:30:20 UTC
For the cases where your launcher patches correctly and then you get two notifications, one about expired subscription and one about Update available:
In these cases only your account is expired. Please post in this thread to get it reactivated. Unfortunately many accounts were accidentally deactivated on Singularity in the last few days.
The message box about "Update available" should not be displayed here and I'll follow up on this tomorrow.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing

Gordonzero
Center for Advanced Studies
Gallente Federation
#45 - 2014-06-12 03:51:41 UTC
May have found a workaround for the update available problem (until ccp can fix it probably next patch) launch the exefile.exe with /server:singlarity while your network cable is unplugged. after the client has launched plug the cable back in and it log in. Unfortunately i can't 100% confirm this yet because my account is deactivated on sisi right now. Hope this helps everyone.
Nex Killer
Perkone
Caldari State
#46 - 2014-06-12 06:41:46 UTC
CCP Habakuk wrote:
For the cases where your launcher patches correctly and then you get two notifications, one about expired subscription and one about Update available:
In these cases only your account is expired. Please post in this thread to get it reactivated. Unfortunately many accounts were accidentally deactivated on Singularity in the last few days.
The message box about "Update available" should not be displayed here and I'll follow up on this tomorrow.


So does this mean I wold have to make a post on that thread with everyone of my accounts now? I mean I have a total of 20 accounts I would like to get reactivated but I mean that's a lot of posting D:
Plutus
Viziam
Amarr Empire
#47 - 2014-06-12 06:54:02 UTC
CCP Habakuk wrote:
For the cases where your launcher patches correctly and then you get two notifications, one about expired subscription and one about Update available:
In these cases only your account is expired. Please post in this thread to get it reactivated. Unfortunately many accounts were accidentally deactivated on Singularity in the last few days.
The message box about "Update available" should not be displayed here and I'll follow up on this tomorrow.


THANK you so much - im back in now !!!
Bodyshock
Hedion University
Amarr Empire
#48 - 2014-06-12 07:44:01 UTC
Hi Guys, my Sissi account is saying Ihere is a new version available as well as my subscription has expired, any way to sort this out? as we use Sissi for AT training and really need to be on asap. Tyvm :)
Ryshca
Viziam
Amarr Empire
#49 - 2014-06-13 00:21:16 UTC
Bodyshock wrote:
Hi Guys, my Sissi account is saying Ihere is a new version available as well as my subscription has expired, any way to sort this out? as we use Sissi for AT training and really need to be on asap. Tyvm :)


Ever tried it with reading?
In 3 of the last 4 posts is the answer....hope you wont find it.
Spc One
The Chodak
Void Alliance
#50 - 2014-06-13 11:44:21 UTC  |  Edited by: Spc One
Well i can get into login screen then i get this message:

A new version of EVE Online is available, please update with the EVE launcher.


I have updated everything, but still can't log in due to this message.
Launcher has no updates for me, all files are up to date. (Client is Ready)




I also tried to run game directly from bin folder i also get this message:

A new version of EVE Online is available, please update with the EVE launcher.
Destriouth Hollow
Star-Destroying-Warlords
#51 - 2014-06-13 17:03:25 UTC
I have the same problem
A fix would be nice
Divine-Reaper
Star-Destroying-Warlords
#52 - 2014-06-13 17:08:17 UTC
Yeah. I have the same problem too.
And I really want to try something out ):
I'm trying to log in every 3 hours ):
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