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Issues, Workarounds & Localization

 
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New Eden Store unavailabe

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Interwine
Imperial Shipment
Amarr Empire
#1 - 2014-06-04 13:34:42 UTC
Tried all 17 of my accounts none work.

Image#
GM Arcade
Game Masters
C C P Alliance
#2 - 2014-06-04 14:16:05 UTC
Are you starting the client via Exefile.exe? if so then please review this post:

https://forums.eveonline.com/default.aspx?g=posts&t=349658&find=unread

If you are not using Exefile.exe then please submit a support ticket in the 'Technical Support' group. Thanks.

Lead GM Arcade | Customer Support Manager
Lucy Sue
Hebi Co.
#3 - 2014-06-04 14:57:12 UTC
I'm having this problem too, it worked right after i updated but then it stopped working. And i'm using the launcher.
Riyal
invidious Squid
#4 - 2014-06-04 19:25:39 UTC  |  Edited by: Riyal
I'm having this too, but only when running Eve in Windows 8.1 on my desktop PC.

On my laptop (Ubuntu + wine) it works fine, and if I boot the desktop PC into Ubuntu(+wine) it works also. Pretty strange.

Edit: Using the launcher for every case above.

In hindsight my post should have had more psssshhhh
Teezea Evotori
Red-Five
#5 - 2014-06-04 20:05:24 UTC
I too am using the launcher shortcut from C:\Program Files (x86)\CCP\EVE\launcher. It doesn't work on any of my accounts. I put in a bug report as well.

\o/
Zark Pulsar
Malakim Zealots
Angel Cartel
#6 - 2014-06-05 02:58:54 UTC
Also unable to access the store, also using the launcher. I submitted a ticket as directed.
Awkward Pi Duolus
Pator Tech School
Minmatar Republic
#7 - 2014-06-05 06:41:25 UTC
Same - can't get into store. Using launcher.
CCP Lebowski
C C P
C C P Alliance
#8 - 2014-06-05 14:17:45 UTC
Thanks for the reports of this, we're still looking into these continued issues but for the time being, maybe the information in this post will help:

https://forums.eveonline.com/default.aspx?g=posts&m=4673884#post4673884

I'll keep this thread updated with any more information as it is found.

CCP Lebowski | EVE Quality Assurance | Team Five-0

@CCP_Lebowski

Teezea Evotori
Red-Five
#9 - 2014-06-05 20:03:35 UTC
CCP Lebowski wrote:
Thanks for the reports of this, we're still looking into these continued issues but for the time being, maybe the information in this post will help:

https://forums.eveonline.com/default.aspx?g=posts&m=4673884#post4673884

I'll keep this thread updated with any more information as it is found.


That works for me, thanks!

\o/
Emiko P'eng
#10 - 2014-06-05 22:04:19 UTC
CCP Lebowski wrote:
Thanks for the reports of this, we're still looking into these continued issues but for the time being, maybe the information in this post will help:

https://forums.eveonline.com/default.aspx?g=posts&m=4673884#post4673884

I'll keep this thread updated with any more information as it is found.
I usually use a shortcut to Exefile.exe!
But following the instructions I used the Launcher shortcut for both my accounts (They are both launched from a single install on Windows 7 Pro) no dice on Store!

Following the above instructions, I can load the store on both accounts.

Clearing the Launcher Cache and using the standard Launcher Short Cut. No Dice!

After looking at the store. Luckly I will only be looking at if there are anymore Amarr Ship skins launched

So I have gone back to my Exefile.exe shortcut as it is faster and far less hassle to launch both my accounts!