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Issues, Workarounds & Localization

 
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Windows disappearing randomly

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Nyio
Federal Navy Academy
Gallente Federation
#121 - 2011-12-04 02:21:46 UTC  |  Edited by: Nyio
VaMei wrote:
Anishoara wrote:
Didn't read the whole trade, but a corpmate had that problem, also on XP.

I told him to change Full Screen by Fixed Window (with the same resolution).

Since then, he didn't have the problem again.

If it's can help ...


+1 for this workaround. Worked for me.


This temporary workaround seems to work for me aswell.
Though I can see how it struggles to try and vanish sometimes. Roll

Edit: I think that made it mad.. now it resets the camera every session change to get back at me.

Golem • CCP In-Game Event 2011.11.23 • Nyio • Grenade?
Tauren Tom
Order of the Silver Dragons
Silver Dragonz
#122 - 2011-12-04 02:40:42 UTC  |  Edited by: Tauren Tom
Situation on TQ has not improved including attempts to avoid the UI disappearances.

Strangely, SiSi is unaffected. Spent the last two days playing on there and not experiencing any of the graphical issues that are present on TQ.

Have not played on Duality so am unable to test the latest and greatest fixes.



Something i forgot to mention while making this post was I recently noticed during my attempts to close the EvE window from the taskmanager while using the multi-user login mode on Win XP pro sp3 via ctr alt del selection menu, My cursor becoms lodged in the lower left side of the screen and will not move outside of a 2x2" box area in that corner. This has only occured AFTER the graphical glitch is encountered with no other programs running at the time of incident.
In the grand scheme of things... You're all pubbies. So HTFU.   "It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses." - Elwood Blues
Professor Alphane
Les Corsaires Diable
#123 - 2011-12-04 04:05:37 UTC
Can't say I suffer cursor resrtricion while ending task using task manager but it certainly does 'stall' my rig severly for a seemingly unusual amount of time (end task has never been particularly speedy in my experience) which might support my theory there is some kind of memory mismanagemant going on if windows is later finding it difficult to find and clear the present processes.

[center]YOU MUST THINK FIRST....[/center] [center]"I sit with the broken angels clutching at straws and nursing our scars.." - Marillion [/center] [center]The wise man watches the rise and fall of fools from afar[/center]
Sassums
Dark Venture Corporation
Kitchen Sinkhole
#124 - 2011-12-04 06:54:07 UTC
This is really unacceptable and needs to get fixed ASAP.

The game is for the most part unplayable.

The Fixed Window mode works better than Full Screen but still causes the UI to disappear every now and again, but far less frequently.

There is also a new annoying but that causes the game to think the alt key is being held down so when you click on an object in space, the camera zooms in on it, whatever you click on, it zooms you to.

Highly annoying.
Bobby Newmark
Burgas Space School
#125 - 2011-12-04 09:04:24 UTC
Sassums wrote:
This is really unacceptable and needs to get fixed ASAP.

The game is for the most part unplayable.

The Fixed Window mode works better than Full Screen but still causes the UI to disappear every now and again, but far less frequently.

There is also a new annoying but that causes the game to think the alt key is being held down so when you click on an object in space, the camera zooms in on it, whatever you click on, it zooms you to.

Highly annoying.


I have exactly same probles and realy cant play this days cuz this game windows bug. I'm with XP aswell / pc- AMD Athlon 2x 2800 , 3gb ram , nvidia 440 Gt/. If u try to clear cache / update drivers or something else doesnt realy help - i tried aslo to change game graphic and make the game to fixed window mode instead full screen but still doesnt help. Soo this problem make the game prety much unplayable. Once when it starts bugging doesnt stop soo there is nothing that i can do. I saw that most of us are with differend graphic cards / procesors etc. soo that bug should be caused by some program or something from the windows. Anyway as we can see it doesnt show to all XP users in the game soo it should be something specific. CCP should look at the instalet programs aswell like skypes , internet exploeres , flex types or i dont know i'm not programer or something just giving some fresh ideas ... but they should do something cuz for and for the others with same problem the game is unplayable at this moment !?
BlackKnight
The Nine Gates
#126 - 2011-12-04 11:57:42 UTC
Hello CCP. It's become eerily quiet with regard to this issue. We need an update please.

BK
Piina Kamala
EVE University
Ivy League
#127 - 2011-12-04 15:38:31 UTC
Just wondering if this is more windows xp related problem. For example my autoupdater has been set off forever. Means there might be several critical solved problems w/ windows xp compatibility.
YangTze Quan
Special Collection Service
#128 - 2011-12-04 15:41:43 UTC  |  Edited by: YangTze Quan
Same condition here.

WinXP 32bit : 2GB Ram : AMD 5000+ dual core processor : Nvidia GTX260.

Full Screen Play
Single Client Play
All Cache Cleared

Related ?
I will add, however, that I monitored the installation/upgrade process closely and did notice that after the error free patch download took place, the patching process took over. Near the end of the patching process, there was a "corrupted block" error found. This initiated the CCP Repair Tool, which downloaded another good bit of data and began to repair the patch.
In the middle of that process, a brief message briefly flew by stating that there was a missing file (I think it was an Eve related DLL file, but it went by quick). At the end of the patcher, it restarted and I did not see any further mention of the file, Nor are there any errors shown when starting or playing the game.

I was considering a full client download and reinstallation over top my existing one, but I hear alot of people having this issue, so Im not sure that's going to help.

This is a critical failure, making it quite dangerous to play the game at this time.

*** Added ***
I tried 2 missions without tabbing out for any reason, was good at least for that time.

*** Added ***
Working on that success, I put a laptop next to my gaming PC and used it to access web content.
I did NOT tab out of the full screen, one client, game for any reason. Worked FINE for the entire game session.

Definitely related to Alt-Tabbing to Windows, out of the game, IMO.Big smile
Morwagorion
Deep Space Gladiators
#129 - 2011-12-04 17:10:31 UTC
Sassums wrote:
This is really unacceptable and needs to get fixed ASAP.

The game is for the most part unplayable.

The Fixed Window mode works better than Full Screen but still causes the UI to disappear every now and again, but far less frequently.

Highly annoying.


this !

fixed window let me play - but its not over
Nyio
Federal Navy Academy
Gallente Federation
#130 - 2011-12-04 17:16:22 UTC
Piina Kamala wrote:
Just wondering if this is more windows xp related problem. For example my autoupdater has been set off forever. Means there might be several critical solved problems w/ windows xp compatibility.


Nope. Though you probably should update anyway, or dare I say get Windows 7..
I'm gonna install Win 7 myself but never seem to get around doing it.. too much wotk with all programs and stuff. Roll

Golem • CCP In-Game Event 2011.11.23 • Nyio • Grenade?
Maria Kitiare
NOMADS.
#131 - 2011-12-04 17:33:16 UTC  |  Edited by: Maria Kitiare
I am experiencing that everything dissarpear for 1-10 secs(everything except the actual world, so in my hangar i can still see the ship and the hangar, but no windows, UI, anything.), then it gets back again for some seconds and then its gone again etc..

Im running an OLD system, but this bug didn't appear on the old client and only appears when I am running 2 or more client, and almost never to the first opened client.

WIN7 64bit ultimate
RAM 3GB
Intel core 2 duo 6600
NVIDIA Geforce 7900 GS (fully updated nvidia driver)

The bug appears in both windowed and fixed mode.

The clients is run from the same installation, so this might be a conflict because of that?

Edit: Restarting my 2nd client helps sometimes, but tbh. its like a dice roll, either it works, or its unplayable.
Sassums
Dark Venture Corporation
Kitchen Sinkhole
#132 - 2011-12-04 17:42:00 UTC
The Fixed Windowed move seems to work okay, however now instead of the UI disappearing altogether the screen flickers real badly every now and then. White flashes and white lines going across the screen. Seems it only happens when I dual box.
Teclador
Caldari Provisions
Caldari State
#133 - 2011-12-04 17:46:35 UTC  |  Edited by: Teclador
Have the same Issue.

While Alt-Tab to Desktop or only be online for a while i get vanished windows or crazy UI Menus Items like the ECS Menu see Picture

Issue

PC Setup:

System: Windows XP +SP3 (32-bit)
RAM: 4GB DDR-2 Dual Channel
CPU: Intel Core 2 Duo E6600 @ 2.40GHz
GPU: Asus GeForce 7980 GT top 256MB (Driver: 6.14.12.7533)
MB: Asus P5W DH Deluxe

Resolution: 1680 * 1050 * 32-bit (Full Screen)


Edit:
Bug Report with Log-Server Log is created
Adamska Rin
Intelli-core
#134 - 2011-12-04 21:35:54 UTC
BlackKnight wrote:
Hello CCP. It's become eerily quiet with regard to this issue. We need an update please.

BK


Since it is the weekend, and they probably have off weekends in a lot of the departments there, I would not expect updates on this situation until tomorrow.

On another note, I am just going to upgrade my computer with Windows 7; will do it in just a few minutes!
Raptor217
Nomadic Spacial Bunnies Support Division
#135 - 2011-12-05 00:35:13 UTC
The workaround didn't help me. I literally cannot play the gate. Ughhhhh
Vyktor Abyss
Abyss Research
#136 - 2011-12-05 01:19:32 UTC
Workaround does not work.

Further investigation shows this occurs most to me during a session change when I alt-tab (to play poker in a google browser for examble).

Often tabbing back then clicking anthing such as open cargohold will then cause the windows to apparently vanish. I've often recovered this by clicking on an item from the overview (having to do this without a pointer, but by memory).

I believe to core issue is concerning the focus/re-focus when you alt-tab not updating correctly after/during a session change client update.

CCP Please can you advise us again when you expect to have this fixed as it is becoming very irritating if you run youtube videos etc while you play.
zenzion zymurgy
Otium Industrius
#137 - 2011-12-05 01:26:42 UTC
I seem to be having the same issue everyone else is it does make it rather difficult to play. I hope they can come up with a solution soon.



win xp sp3
Scrivet
Doomheim
#138 - 2011-12-05 03:09:29 UTC  |  Edited by: Scrivet
I am also having the UI/windows disappearing bug. It happens on my Windows XP desktop.

I have not had this issue (yet) on my laptop with Windows 7.

Edit: I tried the Fixed Window workaround mentioned above, but still had the issue.
K1RTH G3RS3N
Doomheim
#139 - 2011-12-05 06:52:34 UTC
same problem here, happened pre-expansion when there was over 100 people on grid. happens now when alt tabbing, can't duel box my scout anymore :(

screen shot of when i hit escape when everything disappears.

http://i.imgur.com/z51P1.jpg
Bobby Newmark
Burgas Space School
#140 - 2011-12-05 08:24:38 UTC
The screenshot who u realy want to see is this one :D

http://imgur.com/SPl33