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Production - Job delivery error: Fixed now!

First post First post
Author
Mistah Ewedynao
Ice Axe Psycho Killers
#81 - 2014-05-29 11:33:29 UTC
This is NOT FIXED.

Just tried my 2 jobs ready in high sec

Nerf Goons

Nuke em from orbit....it's the only way to be sure.

Elmer Scribner
Cold Hard Productions
#82 - 2014-05-29 11:35:11 UTC
CCP Explorer wrote:
Targeted live testing of the fix 5 minutes ago was successful so no extended DT (the server is actually already up) or a reboot will be required.


I am receiving the same error described for a couple jobs. So it's not fully fixed.

I have several invention jobs that delivered fine, and some manufacturing jobs. But two of my manufacturing jobs are stuck with the "..no longer exists.." error.
Apollo Purvon
Deep Core Mining Inc.
Caldari State
#83 - 2014-05-29 11:35:12 UTC
CCP Explorer wrote:
Tristan Darkheart wrote:
CCP Explorer wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.
So you will have a quick DT after you figure it out? Or are we looking at a full day? And are the jobs lost forever, or will they be okay?
Targeted live testing of the fix 5 minutes ago was successful so no extended DT (the server is actually already up) or a reboot will be required.


Which server did you live test this on? It wasn't TQ because jobs on TQ are still broken.
Artistul
Meet The Fockers
#84 - 2014-05-29 11:36:44 UTC
Still doesn't work after downtime.
Mr M
Sebiestor Tribe
#85 - 2014-05-29 11:37:06 UTC
Not sure how, but this is clearly a camouflaged EVE is dying thread.

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CCP Explorer
C C P
C C P Alliance
#86 - 2014-05-29 11:37:29 UTC
Apollo Purvon wrote:
CCP Explorer wrote:
Tristan Darkheart wrote:
CCP Explorer wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.
So you will have a quick DT after you figure it out? Or are we looking at a full day? And are the jobs lost forever, or will they be okay?
Targeted live testing of the fix 5 minutes ago was successful so no extended DT (the server is actually already up) or a reboot will be required.
Which server did you live test this on? It wasn't TQ because jobs on TQ are still broken.
We only did *targeted* (limited) live testing. The full fix is now in review and pending execution.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

CCP Explorer
C C P
C C P Alliance
#87 - 2014-05-29 11:38:25 UTC
EMT Holding wrote:
Any chance you could give some more detail on what went wrong and/or why? I'm curious.
Yep, once we have fixed this.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Tristan Darkheart
IPC Warfighters
#88 - 2014-05-29 11:39:04 UTC
CCP Explorer wrote:
We only did *targeted* (limited) live testing. The full fix is now in review and pending execution.


LOL. So you only put in the "tip" ?
Stevonix
#89 - 2014-05-29 11:41:51 UTC
Well DT it come and DT it pass by and still I get the irritating 'Installation missing' message. Do we have to wait until DT tomorrow for a fix? My solicitors are demanding compensation for lost production CCP. Hey where's my missing T2 stuff? I filed a ticket too.
Mistah Ewedynao
Ice Axe Psycho Killers
#90 - 2014-05-29 11:41:56 UTC
Tristan Darkheart wrote:
CCP Explorer wrote:
We only did *targeted* (limited) live testing. The full fix is now in review and pending execution.


LOL. So you only put in the "tip" ?



Yeah...they are saving the full shaft for July.

Nerf Goons

Nuke em from orbit....it's the only way to be sure.

CCP Explorer
C C P
C C P Alliance
#91 - 2014-05-29 11:43:33 UTC
Stevonix wrote:
Well DT it come and DT it pass by and still I get the irritating 'Installation missing' message. Do we have to wait until DT tomorrow for a fix? My solicitors are demanding compensation for lost production CCP. Hey where's my missing T2 stuff? I filed a ticket too.
We won't have to wait until DT tomorrow and we won't have to reboot.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Tristan Darkheart
IPC Warfighters
#92 - 2014-05-29 11:43:42 UTC
Mistah Ewedynao wrote:
Tristan Darkheart wrote:
CCP Explorer wrote:
We only did *targeted* (limited) live testing. The full fix is now in review and pending execution.


LOL. So you only put in the "tip" ?



Yeah...they are saving the full shaft for July.


LOL. I hear ya. Have faith.
CCP Explorer
C C P
C C P Alliance
#93 - 2014-05-29 11:49:14 UTC
CCP Explorer wrote:
Aluka 7th wrote:
Just rollback yesterdays 14MB patch (->.789891) that is not mentioned on Patch Notes page... Roll
The patch has no relevance to this issue.
The patch notes have now been published.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Dracvlad
Taishi Combine
Astral Alliance
#94 - 2014-05-29 11:50:23 UTC
The installation containing the job to be delivered no longer exists. error message reported on a job that was started after yesterdays patch. Have petitioned it, this is in a station

When the going gets tough the Gankers get their CSM rep to change mechanics in their favour.

Blocked: Teckos Pech, Sonya Corvinus, baltec1, Shae Tadaruwa, Wander Prian, Daichi Yamato, Jonah Gravenstein, Merin Ryskin, Linus Gorp

Steijn
Quay Industries
#95 - 2014-05-29 11:51:25 UTC  |  Edited by: Steijn
any ETA of when you are pushing this on TQ? or is it just a case of sit here twiddling thumbs for a few hours?
Ramman K'arojic
Lone Star Warriors
Brave Collective
#96 - 2014-05-29 11:53:05 UTC
So are we talking like in the next hour or like some before the EU work day ends ?
CCP Explorer
C C P
C C P Alliance
#97 - 2014-05-29 11:55:18 UTC
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer

Tristan Darkheart
IPC Warfighters
#98 - 2014-05-29 11:55:19 UTC
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?


Steijn wrote:
any ETA of when you are pushing this on TQ? or is it just a case of sit here twiddling thumbs for a few hours?


^ This.
Tristan Darkheart
IPC Warfighters
#99 - 2014-05-29 11:56:15 UTC
CCP Explorer wrote:
Ramman K'arojic wrote:
So are we talking like in the next hour or like some before the EU work day ends ?
The database script we are about to run will probably take about 1.5 hours. So we currently expect everything to be fixed around 13:30 EVE Time / GMT. Individual jobs will get fixed as the script executes.


Thx.
Mr M
Sebiestor Tribe
#100 - 2014-05-29 11:57:41 UTC
Call your mom while you're waiting. I'm pretty sure she'd be happy to hear from you.

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