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Production - Job delivery error: Fixed now!

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Mag's
Azn Empire
#61 - 2014-05-29 10:55:02 UTC
Loraine Gess wrote:
Mag's wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
If it's tool tips, then a simple off option could work.

Just saying.




"Simple"...
Point taken. Oops

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.
Sabriz Adoudel
Move along there is nothing here
#62 - 2014-05-29 11:02:17 UTC
Note to self. Do not touch the ~7 Rattlesnake builds that have just completed.

I support the New Order and CODE. alliance. www.minerbumping.com
Murdoch Nolen
Strangways And Trueblood
#63 - 2014-05-29 11:02:48 UTC
Also having this issue. POS running Combat Booster job(s).

Bump.
Nicole McClane
Naval Construction Contract
#64 - 2014-05-29 11:10:11 UTC
downtime have not fixed it ... waiting for the solution on POS and NPC station. Sad
EMT Holding
EMT Holding Corporation
#65 - 2014-05-29 11:11:37 UTC
Still broken post-DT. I'd have thought that would be the ideal time to fix it.

Eve Manufacture Tool - making industry easy
CCP Explorer
C C P
C C P Alliance
#66 - 2014-05-29 11:11:59 UTC
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Tristan Darkheart
IPC Warfighters
#67 - 2014-05-29 11:16:18 UTC
CCP Explorer wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.



So you will have a quick DT after you figure it out? Or are we looking at a full day? And are the jobs lost forever, or will they be okay?
CCP Explorer
C C P
C C P Alliance
#68 - 2014-05-29 11:16:35 UTC
Aluka 7th wrote:
Just rollback yesterdays 14MB patch (->.789891) that is not mentioned on Patch Notes page... Roll
The patch has no relevance to this issue.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
CCP Explorer
C C P
C C P Alliance
#69 - 2014-05-29 11:17:07 UTC
Steijn wrote:
Aluka 7th wrote:
Just rollback yesterdays 14MB patch that is not mentioned on Patch Notes page... Roll
its fairly obvious that yesterdays patch included some code that made slots 'disappear'. If its linked to something that is getting deployed on the update next week and not before, could be an interesting few days.
There is no connection between yesterday's patch and this issue.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
CCP Explorer
C C P
C C P Alliance
#70 - 2014-05-29 11:18:00 UTC
Silvetica Dian wrote:
Jobs started yesterday before DT and the day before won't deliver.
Jobs i started after the last DT deliver fine.
Hope this distinction helps you narrow done the bug.
Thanks for the details. We know what happened and working on the fix.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
CCP Explorer
C C P
C C P Alliance
#71 - 2014-05-29 11:18:26 UTC
Arline Kley wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
Was it due to exploiting the workers by hanging on to outdated Federation dogma that perpetuates the economic and social differences in our society?
Uhh, ummm, no.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
CCP Explorer
C C P
C C P Alliance
#72 - 2014-05-29 11:19:06 UTC
Loraine Gess wrote:
Rivr Luzade wrote:
I don't want to sound croaks of the fire-bellied toad, but I have the feeling that your 6 week cycle for patches is a tiny-itsy little bit too ambitious. Roll

Not properly working patches, no patch notes, people not being able to download the patch, people not being able to log in...
This has nothing to do with the release cycle??
Indeed, no connection.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
EMT Holding
EMT Holding Corporation
#73 - 2014-05-29 11:19:21 UTC
Any chance you could give some more detail on what went wrong and/or why? I'm curious.

Eve Manufacture Tool - making industry easy
CCP Explorer
C C P
C C P Alliance
#74 - 2014-05-29 11:21:16 UTC
Tristan Darkheart wrote:
CCP Explorer wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.
So you will have a quick DT after you figure it out? Or are we looking at a full day? And are the jobs lost forever, or will they be okay?
Targeted live testing of the fix 5 minutes ago was successful so no extended DT (the server is actually already up) or a reboot will be required.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Silvetica Dian
Imperial Shipment
Amarr Empire
#75 - 2014-05-29 11:21:43 UTC
CCP Explorer wrote:
Silvetica Dian wrote:
Jobs started yesterday before DT and the day before won't deliver.
Jobs i started after the last DT deliver fine.
Hope this distinction helps you narrow done the bug.
Thanks for the details. We know what happened and working on the fix.

hope so as my trader is stuck in the wrong region waiting to collect the finished goods at my manufacturers little used manufacturing station. i need to get him back home to sell the stuff and buy tomorrows mats asap or it mucks up my whole cycle

Money at its root is a form of rationing. When the richest 85 people have as much wealth as the poorest 3.5 billion (50% of humanity) it is clear where the source of poverty is. http://www.theguardian.com/commentisfree/2014/jan/20/trickle-down-economics-broken-promise-richest-85
Tristan Darkheart
IPC Warfighters
#76 - 2014-05-29 11:24:47 UTC
CCP Explorer wrote:
Tristan Darkheart wrote:
CCP Explorer wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.
So you will have a quick DT after you figure it out? Or are we looking at a full day? And are the jobs lost forever, or will they be okay?
Targeted live testing of the fix 5 minutes ago was successful so no extended DT (the server is actually already up) or a reboot will be required.


Still broken. I logged and restarted client.
War Kitten
Panda McLegion
#77 - 2014-05-29 11:24:53 UTC
Rivr Luzade wrote:
Loraine Gess wrote:
Rivr Luzade wrote:
I don't want to sound croaks of the fire-bellied toad, but I have the feeling that your 6 week cycle for patches is a tiny-itsy little bit too ambitious. Roll

Not properly working patches, no patch notes, people not being able to download the patch, people not being able to log in...


This has nothing to do with the release cycle??


Well, apparently there is rush-rush going on and things seem to be done a lot more sloppy than they used to.


One potential data point is not a pattern.

Are you a Pirrannhhaa follower?

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.
Arcy Tander
Of Corsets a Corp
#78 - 2014-05-29 11:26:02 UTC  |  Edited by: Arcy Tander
Rita Ford wrote:
"Installation Missing - The installation containing the job to be delivered no longer exists."


I'm seeing that too. Affected 3 of 4 job runs all at the same location - all in high sec. Weird.

All jobs were started before downtime, and 1 delivered fine. The other 3 won't deliver. I closed the client and restarted, no luck.

FYI - all 5 jobs (copying/inventing) that I ran in Low Sec worked fine.

CCP Explorer wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.


Tnx for the follow up post.

Its hard to explain puns to kleptomaniacs, because they take things literally.
Capsups
Atomic Mangocorp
#79 - 2014-05-29 11:32:15 UTC
CCP Explorer wrote:
Tristan Darkheart wrote:
CCP Explorer wrote:
CCP Explorer wrote:
The cause for this issue has been identified, we are working on the resolution.
The exact problem has now been identified and we are working on a fix. Once implemented pilots will people will be able to complete their jobs normally. Stay tuned.
So you will have a quick DT after you figure it out? Or are we looking at a full day? And are the jobs lost forever, or will they be okay?
Targeted live testing of the fix 5 minutes ago was successful so no extended DT (the server is actually already up) or a reboot will be required.


Still broken for me aswell.
Summer Isle
Autumn Industrial Enterprises
#80 - 2014-05-29 11:32:20 UTC
I'm hoping this gets fixed soon. Two of my four jobs are caught in this. Both of the caught jobs are copy jobs, while the jobs that "succeeded" were Invention jobs (both failed, sadly). I'm just glad my two caught jobs aren't critical to my operations. My condolences for those whose caught jobs are!

 Talk is cheap, but Void S and Quake L are cheaper.