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Question about Mirrors and Inactive accounts

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Danni Bellenger
Crashing this Bane
#1 - 2014-05-07 07:49:01 UTC
I have several accounts that haven't yet been activated on SiSi yet, despite being active on Tranq for over a month now (password is invalid error).

If the mirror goes forward this week, will those accounts be updated along with all their assets, etc on Sisi? Or do inactive accounts not get mirrored over?

Also the issue outlined in this thread, which myself and most people I know are experiencing; is this a known issue that we can fix? Or do we have to request account reactivation or something.
Matthew97
#2 - 2014-05-07 10:28:44 UTC
Danni Bellenger wrote:
I have several accounts that haven't yet been activated on SiSi yet, despite being active on Tranq for over a month now (password is invalid error).

If the mirror goes forward this week, will those accounts be updated along with all their assets, etc on Sisi? Or do inactive accounts not get mirrored over?

Also the issue outlined in this thread, which myself and most people I know are experiencing; is this a known issue that we can fix? Or do we have to request account reactivation or something.


Where a mirror occurs, in very basic terms a copy of the TQ database is taken and applied to the SISI database, effectively making SiSi the exact same as TQ at the time the mirror was taken, this includes every account regardless of state.

When CCP do all the Dev Hax stuff in the background to make it available for us, current active accounts are setup so they never expire, whereas inactive accounts are left in-active.


In-active accounts are checked by an automatic script and automatically re-activated around 1-3days after being active on TQ, however it seems this script is very buggy (Or maybe its just been disabled for now?). There is a thread going around for account reactivation however I'm not sure how often this will be checked, if checked at all.
CCP Habakuk
C C P
C C P Alliance
#3 - 2014-05-07 18:30:33 UTC
It seems like something changed last week with how accounts are being expired on Singularity. I will need to investigate this tomorrow.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
CCP Habakuk
C C P
C C P Alliance
#4 - 2014-05-07 19:49:05 UTC
Ok, I am pretty sure on what happened and it will fix itself with the new mirror.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Danni Bellenger
Crashing this Bane
#5 - 2014-05-08 01:47:20 UTC
CCP Habakuk wrote:
Ok, I am pretty sure on what happened and it will fix itself with the new mirror.


Thank you for the timely response!
jj gunsIinger
Short Bus Ballaz
Weaponised Anarchy
#6 - 2014-05-08 14:56:47 UTC
yeah my account is expired on sisi do we know when the mirror will happen because there are some things i need to work with on there :)