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Issues, Workarounds & Localization

 
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I cant reactivate my old account becuase it wont let me finish character customization,

First post
Author
Zera Keral
Viziam
Amarr Empire
#1 - 2011-12-02 19:54:16 UTC
Okay so i haven't played the game in about 8 months, i decided to re-activate my account and i logged on and then clicked my only char , and it took me to the character customization screen, the last time i played there were not body modifications so i think i have to make a character now there is lol.

anyway when i click portrait to take a picture it loads but then crashes to the desktop and restarts, i have been playing on a trial account, and that's fine no disconnects etc.

please any help would be great ty, if you need my pc specs just give me a shout. ill keep an eye on this thread all day/night.
CCP karkur
C C P
C C P Alliance
#2 - 2011-12-03 22:06:06 UTC
is this still an issue? (wondering because you do have a portrait).
If it is, could you then please submit a bugreport (specify the username and the charactername). It would be good if you could run the logserver and attach the logs to the report.

CCP karkur | Programmer | Team Five 0 | @CCP_karkur

Zera Keral
Viziam
Amarr Empire
#3 - 2011-12-04 15:26:58 UTC
the problem is still there but its becuase of my connection i think now i keep gettgin disconnected and eve restarts on me. I did the character customization really quick and it worked but once i got in a minute after eve restarted. so i think i keep loosing connection.