EVE General Discussion

Actually CCP have made a promise, that's what an EULA clause is, to deal with these types of players. CCP needs to make good on that promise otherwise I'm paying for something they promised and are not delivering. CCP can keep their promise by applying the EULA in regards to ongoing harassment and defamation, which is an illegal act in Iceland, by dealing appropriately with the player in question.

There is no requirement for them to go to the authorities but there is a requirement under Icelandic contract law for them to do something.

Where in the EULA did they promise this?
And more to the point, what makes you think that they haven't?

No, it's pretty much what they have to do according to the forum rules. Ok, maybe not the laughter bit, but I'm sure it'll happen anyway.

C. User Content

The System may allow you to communicate information, such as by posting messages in chat rooms, on bulletin boards and other user-to-user areas (collectively, "User Content").

User Content that you cause to be communicated to the System may not (i) violate any statute, rule, regulation or law; (ii) infringe or violate the intellectual property, proprietary, privacy or publicity rights of any third party; (iii) be defamatory, indecent, obscene, child pornographic or harmful to minors; or (iv) contain any viruses, Trojan horses, disabling code, worms, time bombs, "clear GIFs," cancelbots or other computer programming or routines that are intended to, or which in fact, damage, detrimentally interfere with, monitor, intercept or expropriate any data, information, packets or personal information.

CCP may take any action it deems appropriate regarding any User Content, if CCP believes, in its sole discretion, that such User Content violates the EULA or may expose CCP, its licensors and/or its suppliers to liability, damage CCP's relationship with any of its suppliers, licensors, ISPs or other users of EVE, harm anyone or harm CCP's reputation or goodwill.

You hereby grant CCP an exclusive, perpetual, worldwide, irrevocable, assignable, royalty-free license, fully sub-licensable through multiple tiers, to exercise all intellectual property and other rights, in and to all or any part of your User Content, in any medium now known or hereafter developed.

Violation of CCP's proprietary rights is a material breach of the EULA, in the event of which CCP may suspend your Account, terminate the EULA and take whatever additional action CCP deems appropriate under the circumstance. The foregoing is without prejudice to or waiver of any and all of CCP's other rights and remedies, all of which are expressly reserved, survive termination, and are cumulative.

While the terms used are "may" they're obligated under duty of care to "must".party.

Actually this thread is now having a real life material impact ....
Half of our office can no longer do any work due to laughter after Infinity Snowflake started the pseudo legal threats
Damn we should be preparing cases for trial not reading this :)

…and apparently, they have deemed it appropriate to not make the same assessment of the situation as you did or to take a different action, at their discretion, than the one you were hoping for.

…is perhaps not entirely applicable to either you or the other party.

While the terms used are "may"

CCP as an Icelandic company are subject to the laws of Iceland.

CCP as an Icelandic company are subject to the laws of Iceland.