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Give me a reason to login again....

Author
Solecist Project
#81 - 2014-04-13 19:58:03 UTC
Is this guy just a troll?

That ringing in your ears you're experiencing right now is the last gasping breathe of a dying inner ear as it got thoroughly PULVERISED by the point roaring over your head at supersonic speeds. - Tippia

masternerdguy
Doomheim
#82 - 2014-04-13 20:27:51 UTC
Solecist Project wrote:
Is this guy just a troll?


Poe's law.

Things are only impossible until they are not.

Erufen Rito
Republic Military School
Minmatar Republic
#83 - 2014-04-13 20:30:32 UTC
Maximum Entropy wrote:
Please give me a reason to login again.

I will probably login, but only to give away my stuff.

I lose a 1.1 billion isk ship because the game disconnected from the servers in the middle of a level 4, the ship doesn't warp out and gets destroyed. I get this ticket...

Greetings,

We are sorry to hear about your loss.

I have reviewed this case thoroughly and I regret to inform you that I will sadly be unable to offer you reimbursement for your lost ship. There is simply no evidence in our server-side logs to warrant reimbursement in this case. As far as we are concerned, it seems like your client was disconnected from our server shortly before the ship loss happened, but I am afraid that we are unfortunately unable to determine the cause of the account having been disconnected. There were no server issues at the time which would have caused the account to have been disconnected from our end, so this could have happened due to a myriad of reasons, such as localized ISP problems. It however did not happen due to a server problem on our end.

We simply cannot offer reimbursement unless we have verification in our server-side logs that the loss was caused due to a server issue or a bug, so I will sadly have to deny this reimbursement claim. I am sorry that there wasn't more I could do for you regarding this matter. Thank you for your understanding.


Yea, I don't understand. The game is designed to warp me out if I get disconnected, but that obviously didn't happen. This is ridiculous.


Hm, I was going to troll you out of your trousers, but I had a change of heart.

I'm going to assume you were warp scrambled or disrupted. Your ship will not warp away even if you are loged out/disconnected if you are scrambled or disrupted. Of course, this does not entitle you to a reimbursement, since not all disconnects are CCP's fault. If their logs show nothing™, then the most likely culprit could be between your computer, and every hub/relay that routes your connection to the server.

Now I'm going to assume that your fit could not take sustained fire for 5 minutes. If that's the case, it's your own fault for having such a **** fit. All modules remain in the same state they were when you loged out. If your tank was off, it's your fault for not turning it on.

As the age old saying goes, don't fly what you can't afford to lose.

This is as nice as I get. Best quote ever https://forums.eveonline.com/default.aspx?g=posts&m=4137165#post4137165

Ralph King-Griffin
New Eden Tech Support
#84 - 2014-04-13 20:33:13 UTC
Or the new one, don't go into bastion mode with a crappie router.