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Issues, Workarounds & Localization

 
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Windows disappearing randomly

First post First post
Author
Mister Achtung
#41 - 2011-12-01 08:15:33 UTC  |  Edited by: Mister Achtung
Same problem.


Info PC number 1:

OS: Win XP Pro 64
CPu: AMD Phenom X4 955
RAM: 8 GB DDR 3
Video: Geforce GTX560, latest Driver



Info PC number 2:

OS: Win XP Pro 32
CPu: AMD Athlon X2 4800+
RAM: 4 GB DDR2
Video: nVIDIA GeForce 9800GT 1GB, latest Driver
Eugen Kidd
Viziam
Amarr Empire
#42 - 2011-12-01 09:04:00 UTC
Same problem. Windows randomly dissapearing after Alt-Tab between EVE and desktop. I'm using fullscreen mode 1680x1050. If I don't use Alt-Tab, windows does not dissapear.

PC is
CPU: Intel E8400
RAM: 4GB DDR
Video: Geforce 9800GT, old driver (but newest for this model)
OS: Windows XP x64 Edition
TheRoadToNowhere
Tactical Feed.
Pandemic Horde
#43 - 2011-12-01 09:21:43 UTC
I loose all the windows when opening the cargo of the ship I happen to be flying, the only way to get them back is to close the cargo container or move the mouse randomly across screen. Once they appear again if I move the mouse back over the cargo window they all disappear. I have also had the screen go black and stay black while undocking. I logged out and back in and it remained that way for 2 more times.

OS Name Microsoft(R) Windows(R) XP Professional x64 Edition
Version 5.2.3790 Service Pack 2 Build 3790
System Type x64-based PC
Processor AMD64 Family 15 Model 43 Stepping 1 AuthenticAMD ~2211 Mhz
Processor AMD64 Family 15 Model 43 Stepping 1 AuthenticAMD ~2211 Mhz
Total Physical Memory 1,791.37 MB
Available Physical Memory 1.01 GB
Total Virtual Memory 3.64 GB
Available Virtual Memory 2.90 GB
Page File Space 2.00 GB

SLI
Adapter Description NVIDIA GeForce 8800 GS
Adapter RAM 384.00 MB (402,653,184 bytes)
Installed Drivers nv4_disp.dll
Driver Version 6.14.12.8558
CCP Paradox
#44 - 2011-12-01 10:07:31 UTC
I am not sure about the Windows 7 users. I have forwarded some information and a report to the guys who will see if they can debug it further. I would encourage anyone with the problem to create a bug report on http://bugs.eveonline.com
Or alternatively log into Singularity and create a bug report in game.

Don't forget to attach things like DxDiag, Screenshots and the LogServer file.
Will report back if we can find out more information.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

SmallBarmaglot
Deep Core Mining Inc.
Caldari State
#45 - 2011-12-01 11:52:29 UTC
Same problem here - tho i got introduced to this kind of dissaper since september patches. But then it was only in space durin fights with cargo activation - now its much worse - eve unplayble with 2 clients usin alt-tab. Windows(in game) gone or even all black.
Os - xp pro 32
Pog Mahon
Insomnia Inc
Rote Works
#46 - 2011-12-01 12:16:34 UTC
Yep suffering the same issues with two clients - chat windows, UI and even HUD disappearing randomly. Some in corp are also suffering the same problems. XP OS. Alt tabbing sometimes fixes it, other times just have to relog.
I Love Boobies
All Hail Boobies
#47 - 2011-12-01 12:23:32 UTC
CCP Paradox wrote:
I am not sure about the Windows 7 users. I have forwarded some information and a report to the guys who will see if they can debug it further. I would encourage anyone with the problem to create a bug report on http://bugs.eveonline.com
Or alternatively log into Singularity and create a bug report in game.

Don't forget to attach things like DxDiag, Screenshots and the LogServer file.
Will report back if we can find out more information.



I figured out what my problem was. I think I accidentally dragged the drone window off the screen or something because I did a reset windows in the settings and it's back. Oops So my issue was different from everyone else's.
CCP Paradox
#48 - 2011-12-01 12:29:26 UTC
Thanks, I love Boobies. (Your name -_-)
At least I am still hopeful it sounds more like a WinXP issue.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Tauren Tom
Order of the Silver Dragons
Silver Dragonz
#49 - 2011-12-01 12:49:12 UTC
Same issue on pc

Win XP pro sp3 32bit
Phenom III x6
nvidia GeForce 9800 GT (using this october's driver distribution)
8GB ram

Also same issue on Laptop

Compaq Presario CQ62Z
• Genuine Windows 7 Home Premium 64-bit
• AMD Turion(TM) II Dual-Core Mobile Processor P520 (2.3GHz, 2MB L2 Cache)
• 8 GB DDR3 System Memory (2 Dimm)
• ATI Mobility Radeon(TM) HD 4250 Graphics
In the grand scheme of things... You're all pubbies. So HTFU.   "It's 106 miles to Chicago, we got a full tank of gas, half a pack of cigarettes, it's dark... and we're wearing sunglasses." - Elwood Blues
DvS Cloak
Bueno Excellente.
Fraternity.
#50 - 2011-12-01 13:11:58 UTC
same problem, but this bug seems to occur more if you alt tab with the other window not minimized, as i often am generally on a forum, or a social and or media site. and ive tested multiple times if i alt tab, or manually switch back to the eve client WITHOUT minimizing the other window, the client will generally appear with blank windows & will not always do this when the other window is minimized.

activating tactical over view corrects that problem "temporarily" but as soon as u turn it off or try and click on a window in game, the windows disappear again.

also running windows xp
Sassums
Dark Venture Corporation
Kitchen Sinkhole
#51 - 2011-12-01 13:17:08 UTC
CCP Paradox wrote:
Thanks, I love Boobies. (Your name -_-)
At least I am still hopeful it sounds more like a WinXP issue.


I think the issue happens less frequently when I run only one client, but I still do encounter it every now and then.

Like it was mentioned before, sometimes the whole ui disappears if I mouse over something (when it gets into that funky state of disappearing randomly)
SPIwere
Full Broadside
Deepwater Hooligans
#52 - 2011-12-01 13:52:36 UTC  |  Edited by: SPIwere
same problem all days after patch, can rep it game when push F10(opening map) or buy push 1-3 time TAB.
CPU: Intel E8200 @2.66GHZ
GPU: ATI Radeon HD 3850 X2
RAM: 3GB
OS: Windows XP SP3
p.s. all drivers new.

Scrn:
http://ipic.su/img/img3/fs/2011.1322747815.jpg
http://ipic.su/img/img3/fs/2011.1322747869.jpg

About log file I cant uderstand where it and how to post him.
Nestara Aldent
Citimatics
#53 - 2011-12-01 14:31:50 UTC
I have experienced the same or similar problem.

Windows disappear, like chat or market window that was opened, but sometimes every window disappears so game looks like I disabled the UI with ctrl+f9, but game don't react to mouse command.

I can alt+tab, then switch back, and use esc key for settings window, after few times everything reappears and seems fine.

Then sometimes when I open character info, only image with portrait can be seen, and no other part of the info window.

Also sometimes garbage appears on the screen where windows should be, sometimes looking like white noise on tv screen. That too goes away with alt-tabbing and maybe calling settings with esc, then pressing esc again to return to the game.

My computer:

AMD 64 X2 Athlon II 215 (2.7 GHz, 45 nm, dual core)
3 Gb RAM
Asus M2N68-AM SE2 MB
Radeon HD 4650 1Gb
Windows XP SP3 32-bit

MB BIOS is newest available, I flashed it. Driver for graphics card is:

Quote:
Driver Packaging Version 8.911-111025a-128238C-ATI
Catalyst™ Version 11.11
Provider AMD.
2D Driver Version 6.14.10.7236
2D Driver File Path System/CurrentControlSet/Control/Video/{248F3233-E0E1-4472-9763-A187A945F480}/0000
Direct3D Version 6.14.10.0873
OpenGL Version 6.14.10.11251
Catalyst™ Control Center Version 2011.1025.2152.37348


Nothing is overclocked, nor was ever overclocked.
Asthariye
Angry Mustellid
#54 - 2011-12-01 15:09:35 UTC
I'm wondering if the issue I saw straight after the patch is related to this (although it seemed to be fixed for me last night, haven't tried it yet today). I bugreported it on Tuesday (ID 120111 if you're interested in more detail Paradox) but in a nutshell, what would happen is that although my UI/windows were fine, I was getting a massive fps drop every other time I alt-tabbed out to desktop. So log on, full fps, alt tab out and back in, fps drops to 27 or 28 (very consistently 27-28. Not 25, not 30, always that) alt-tab out and back in again, fps back to full. It was very strange.

Win7 Home Premium 64bit, Radeon 4850, latest catalyst control center
Aijle Mijleroff
Infernal Laboratory
Infernal Octopus
#55 - 2011-12-01 15:42:16 UTC
create bugreport id 120396
Vindrana
Native Freshfood
Minmatar Republic
#56 - 2011-12-01 16:55:47 UTC  |  Edited by: Vindrana
Same as all above.

Windows XP 32; 9800GT; All Drivers Updated.

In-Game windows And UI disappear after undocking the second time from a station. Also, ship, all windows, and entire UI randomly just disappear leaving only empty space visible if in space; and, if in a station when it happens, none of the UI is visible or clickable.
Also, the escape-menu window is also not visible during this problem.

Massive Frames Per Second drop when undocking: After starting the client, fps is normal in station; undocking yields my normal 60fps; re-docking to station still stable; But, after undocking for the second time, FPS drop dramatically to 7 fps.
Nafthir
State War Academy
Caldari State
#57 - 2011-12-01 17:02:28 UTC
Adding to the pile. UI windows, and _only_ UI windows flicker, disappear, turn artifacted, and continue to do so each time a window is clicked on, either blindly or targeting specifically that. Only seems to happen *after* alt+tab has been made even once after the client's been fired up. Alttabbing provides a temporary aid too when it happens, but not every time.

It must be from the patching, as I took measures and looked through everything possible. Defragged all the files, cleared everything outside of EVE's client, cleared Cache in EVE, updated all the drivers I could, checked for outside interference from software and drivers... I think I even sacrificed a goat to the Blood God to see if that would've worked.

But no, persists as of yet.

Critical stats are an acceptable:
Windows XP SP3 (32bit)
AMD Athlon II X4 @ 3.00GHz
4GB DDR3 RAM at 1333MHz CL7
ASUS NVidia GeForce 460
1.6TB total HDD space

Drivers used on graphics were official 280.56 first and then 290.26BETA

So basic, same stuff as everyone else has reported.
Demolishar
United Aggression
#58 - 2011-12-01 19:06:07 UTC
CCP Paradox wrote:

At least I am still hopeful it sounds more like a WinXP issue.


So if this is the case, will the "fix" be to upgrade to a newer OS?
CCP Paradox
#59 - 2011-12-01 19:10:49 UTC
Nope. Looking at a potential fix right now, that's in testing. Many people still have reasons for using XP such as licenses or hardware.

But Windows 7 is not like Vista, it's good :)

Will let you know how the 'fix' works out.

CCP Paradox | EVE QA | Team Phenomenon

Space Magician

Tiny Scream
into the 'ole
#60 - 2011-12-01 19:33:22 UTC
yeah im having the same problem...
thing is im only using 1 account and it seems to be happening when i dock/undock if i open a window within eve/if i travel to a mission etc etc... same as the guy who says it seems like im pressing ctrl+f9 with everything going.

also there are times my windows become distorted/blurred ill get item icons filling a chat window or if i press escape to the menu the text there will be replaced with text that was ingame

im running
windows xp pro sp3 2bit
amd dualcore athlon x2 dualcore 2.11ghz
3gb ram
nvidia geforce 8600gt graphics