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CCP Doesn't Deals PayPal Like Credit Card

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Cashevening Moolah
Doomheim
#1 - 2014-04-08 15:38:26 UTC  |  Edited by: ISD Ezwal
If you are attempting to make a payment to CCP for game subscription or any items, using PayPal, don't.

*Snip* Please refrain from posting GM decisions and/or actions. ISD Ezwal.

Thank you!

Questions & Comments:

Joshua Foiritain wrote:
I use paypal to pay for eve, processing and account activation is instant. You're doing something wrong.


As a PayPal users for many year, this isn't the case for me. It may have been because you are using an UK bank account for making purchase to CCP operatng in UK. This is understandable. Unfortunately, I am in the US and verifying payment takes longer than people in UK. It is my understanding that UK bank account is more solid than US bank account because they are putting their address on the legal/credit line.

Tyburn Stannis wrote:
Always instant for me as well (last used for Eve yesterday as it happens), and my PayPal is linked to my credit card not my bank account.

Comment in the OP - PayPal is absolutely a person to person service by the way, I've sent money to friends and family as well as the more usual game subscriptions, online shopping, and eBay.

Really does sound like it's your money source and/or PayPal account. But of course everything is CCPs fault, right...

o/


CCP can process instantly using credit card. I made purchases to CCP using credit card not PayPal and have been instantly process. PayPal is not a solid transaction system for GM handling your PayPal transaction. Never did have a problem with CCP when come to credit card, just PayPal in general doens't seems to be the top priority for CCP at this point.

DaReaper wrote:
You do realize that CCP and Paypal are not the same company right? That just because your payment is delayed doens;t mean its CCP's issue. Your bank and or CC have to talk to paypal when then has to talk to ccp. My guess is yoru bank decided to check your transaction, you should take this up with paypal/bank, not ccp.



True. There are your bank, PayPal, and CCP. I made purchase using bank account. My bank account is loaded with money. The payment was sent to CCP using PayPal. It takes 3 days to verify that the payment is real and not a bouncy. CCP wanted more than 3 days because it is dues to fact that their bank iis n UK and naturally takes longer. This isn't what I wanted. I canceled.
*Snip* Please refrain from posting GM decisions and/or actions. ISD Ezwal.


However, as I told other forum members, I have purchased CCP services using credit card and have processed instantly. It just doesn't seem to be the case with me using PayPal. My account is in great standing and have made credit worthy purchased. I could says that I was the 1% unlucky one but at least my point still stands.

(if this post get deleted, I will repost it because it is a sincere and not a flame war message)
Doc Fury
Furious Enterprises
#2 - 2014-04-08 15:41:11 UTC
Cashevening Moolah wrote:
if you ever think about using PayPal, don't.


FYP

Good luck to you OP, you gonna need it.


☼

There's a million angry citizens looking down their tubes..at me.
Cashevening Moolah
Doomheim
#3 - 2014-04-08 15:43:11 UTC
Doc Fury wrote:
Cashevening Moolah wrote:
if you ever think about using PayPal to pay CCP for your game subscription, don't.


FYP

Good luck to you OP, you gonna need it.




Come again? I am sorry not used to short words internet jargon.
Joshua Foiritain
Coreli Corporation
Pandemic Legion
#4 - 2014-04-08 15:56:41 UTC
I use paypal to pay for eve, processing and account activation is instant. You're doing something wrong.

The Coreli Corporation is recruiting.
Cashevening Moolah
Doomheim
#5 - 2014-04-08 15:59:56 UTC  |  Edited by: Cashevening Moolah
Joshua Foiritain wrote:
I use paypal to pay for eve, processing and account activation is instant. You're doing something wrong.


I am afraid not after using PayPal for many years.

If it was instant, it probably because you are using an UK bank account. This is understandable because verifying your payment to be legit is as legit as your address that you used to use for your UK bank account.

I, on the other hand, operates out of US. Perhaps, that is a factor between you and I.

I added a Questions & Answers because you may have brought up a good point that I didn't think of.
Belt Scout
Thread Lockaholics Anonymous
#6 - 2014-04-08 16:06:58 UTC
I've used paypal for years, and I'm in the US. Always instant and no problems so far.

They say most of your brain shuts down on the EvE forums. All but the impatient side, and the sarcastic side. No wonder I'm still awake.

**This IS my main so STFU.
Tyburn Stannis
Xenon Salvage Inc.
#7 - 2014-04-08 16:08:09 UTC
Always instant for me as well (last used for Eve yesterday as it happens), and my PayPal is linked to my credit card not my bank account.

Comment in the OP - PayPal is absolutely a person to person service by the way, I've sent money to friends and family as well as the more usual game subscriptions, online shopping, and eBay.

Really does sound like it's your money source and/or PayPal account. But of course everything is CCPs fault, right...

o/
Adrie Atticus
Caldari Provisions
Caldari State
#8 - 2014-04-08 16:11:01 UTC
As you're from the US, get a pre-paid credit card and use that for purchases through PP, straight on account management or through 3rd party ETC vendors.
DaReaper
Net 7
Cannon.Fodder
#9 - 2014-04-08 16:11:19 UTC
You do realize that CCP and Paypal are not the same company right? That just because your payment is delayed doens;t mean its CCP's issue. Your bank and or CC have to talk to paypal when then has to talk to ccp. My guess is yoru bank decided to check your transaction, you should take this up with paypal/bank, not ccp.

OMG Comet Mining idea!!! Comet Mining!

Eve For life.
Cashevening Moolah
Doomheim
#10 - 2014-04-08 16:12:47 UTC  |  Edited by: Cashevening Moolah
Tyburn Stannis wrote:
Always instant for me as well (last used for Eve yesterday as it happens), and my PayPal is linked to my credit card not my bank account.

Comment in the OP - PayPal is absolutely a person to person service by the way, I've sent money to friends and family as well as the more usual game subscriptions, online shopping, and eBay.

Really does sound like it's your money source and/or PayPal account. But of course everything is CCPs fault, right...

o/


CCP can process instantly using credit card. I made purchases to CCP using credit card not PayPal and have been instantly process. PayPal is not a solid transaction system for GM handling your PayPal transaction.

DaReaper wrote:
You do realize that CCP and Paypal are not the same company right? That just because your payment is delayed doens;t mean its CCP's issue. Your bank and or CC have to talk to paypal when then has to talk to ccp. My guess is yoru bank decided to check your transaction, you should take this up with paypal/bank, not ccp.



True. There are your bank, PayPal, and CCP. I made purchase using bank account. My bank account is loaded with money. The payment was sent to CCP using PayPal. It takes 3 days to verify that the payment is real and not a bouncy. CCP wanted more than 3 days because it is dues to bank in UK takes longer. This isn't what I wanted. I canceled. CCP corporation member never got on to refund the money after several messages to GM.

However, as I told other forum members, I have purchased CCP services using credit card and have processed instantly. It just doesn't seem to be the case. I could says that I was the 1% unlucky one but at least my point still stands.
Jonah Gravenstein
Machiavellian Space Bastards
#11 - 2014-04-08 16:17:49 UTC
Another PayPal user here, put another 30 days gametime on with it this morning, cleared instantly.

In the beginning there was nothing, which exploded.

New Player FAQ

Feyd's Survival Pack
Koz Katral
Collapsed Out
Pandemic Legion
#12 - 2014-04-08 16:19:29 UTC
I personally payments the paypal instantaneous every time, thankyou please.
Beekeeper Bob
Beekeepers Anonymous
#13 - 2014-04-08 16:26:06 UTC
Lost? LOL.

I've made paypal payments for years, never had a single issue....

My advice would be to talk to the pilot....

Signature removed - CCP Eterne
Bad Messenger
Rehabilitation Clinic
#14 - 2014-04-08 16:33:06 UTC
maybe you should move to some modern country with working bank system.
Mangala Solaris
Blue Republic
RvB - BLUE Republic
#15 - 2014-04-08 16:35:10 UTC
TIL: CCP employs people to manually process every transaction they get ever.
Joshua Foiritain
Coreli Corporation
Pandemic Legion
#16 - 2014-04-08 16:40:04 UTC
Cashevening Moolah wrote:
Joshua Foiritain wrote:
I use paypal to pay for eve, processing and account activation is instant. You're doing something wrong.


I am afraid not after using PayPal for many years.

If it was instant, it probably because you are using an UK bank account. This is understandable because verifying your payment to be legit is as legit as your address that you used to use for your UK bank account.

I, on the other hand, operates out of US. Perhaps, that is a factor between you and I.

I added a Questions & Answers because you may have brought up a good point that I didn't think of.

Nope i live in the Netherlands. Im guessing you live in some sort of 2nd world country with high crime rates and corruption forcing paypal to run additional security checks on all your transactions?

The Coreli Corporation is recruiting.
Cashevening Moolah
Doomheim
#17 - 2014-04-08 16:42:16 UTC
Joshua Foiritain wrote:
Cashevening Moolah wrote:
Joshua Foiritain wrote:
I use paypal to pay for eve, processing and account activation is instant. You're doing something wrong.


I am afraid not after using PayPal for many years.

If it was instant, it probably because you are using an UK bank account. This is understandable because verifying your payment to be legit is as legit as your address that you used to use for your UK bank account.

I, on the other hand, operates out of US. Perhaps, that is a factor between you and I.

I added a Questions & Answers because you may have brought up a good point that I didn't think of.

Nope i live in the Netherlands. Im guessing you live in some sort of 2nd world country with high crime rates and corruption forcing paypal to run additional security checks on all your transactions?


US isn't a 2nd world country but believe to turn to one.
Joshua Foiritain
Coreli Corporation
Pandemic Legion
#18 - 2014-04-08 16:47:34 UTC
Cashevening Moolah wrote:
Joshua Foiritain wrote:
Cashevening Moolah wrote:
Joshua Foiritain wrote:
I use paypal to pay for eve, processing and account activation is instant. You're doing something wrong.


I am afraid not after using PayPal for many years.

If it was instant, it probably because you are using an UK bank account. This is understandable because verifying your payment to be legit is as legit as your address that you used to use for your UK bank account.

I, on the other hand, operates out of US. Perhaps, that is a factor between you and I.

I added a Questions & Answers because you may have brought up a good point that I didn't think of.

Nope i live in the Netherlands. Im guessing you live in some sort of 2nd world country with high crime rates and corruption forcing paypal to run additional security checks on all your transactions?


US isn't a 2nd world country but believe to turn to one.

Actually paypal delaying transactions from US customers is quite normal, the US, Croatia, Romania, Slovenia and Russia are countries online scammers frequently operate from so all transactions from people in those countries get delayed as added security.

The Coreli Corporation is recruiting.
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#19 - 2014-04-08 17:04:09 UTC
Cashevening Moolah wrote:
(if this post get deleted, I will repost it because it is a sincere and not a flame war message)
If and when posts or threads get deleted or locked, I would strongly advice against reposting it as that action in itself is against the forum rules.
That said, problems like these are almost never solved by posting about them on the forum. The best way to handle a case like this is to submit a Support Ticket under the category Billing & Account > Payment Issues & Subscription Costs.

Thread locked.

ISD Ezwal Community Communication Liaisons (CCLs)