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EVE New Citizens Q&A

 
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Why I won't be subscribing to EVE...

Author
Ralph King-Griffin
New Eden Tech Support
#41 - 2014-04-04 09:41:00 UTC
Kalena Solette wrote:
Thomas Builder wrote:
Kalena Solette wrote:
Why can I buy the ship but not use it as a trial account?
As already said: because you could re-sell it with a profit. A huge part of the game is its economy, which mostly involves players building, buying and selling things that they cannot use themselves.

And it's not only for old players, I know at least one person who managed to earn enough ISK for a PLEX in the 3 weeks of his trial by trading things - most of which he couldn't use, especially skill books. Granted, that was an alt of an old player, but he did it without helping himself, the only advantage he had over a totally new player was his knowledge of the game.


This is a pretty silly thing to say. Of course an old player who knows the game can do stuff like that, however noobies are just trying to learn as they go!
Anyway, I didn't lose too much ISK thankfully, and I did learn a lesson, but I stand by my earlier statements. CCP could do with seriously improving the situation with easing noobies into the game. It's an enjoyable, well made game by the feel of it, but these little rough edges can hamper your enjoyment quite badly. I agree with the person who said about some kind of filter for new players, one that only shows things they can use.

As for the person who decided to try and insinuate that I'm poor for some reason, I think you need to grow up a little! :)

P.S. To whoever said they found it 'interesting' that I bought the Iteron, the reason I did so was very simple. Higher HP that my Atron provided. Plus I also liked the ship design.. :)

Believe it or not, they have, quite a bit. Even in the year iv been playing there have been Hudge (can't spell birthday hangover) quality of life changes.

The new player experience might leave a bit to be desired but it has the silver lining in that it excludes the stupid and the casual.

No one was calling you poor, the point people were making is the sub is so little (I spent like 6 months worth of sub on whiskey last night) that its worth throwing a bit of change at ccp to have the resticions lifted.
Oraac Ensor
#42 - 2014-04-04 11:42:26 UTC
Kalena Solette wrote:
P.S. To whoever said they found it 'interesting' that I bought the Iteron, the reason I did so was very simple. Higher HP that my Atron provided. Plus I also liked the ship design.. :)

ShockedShockedShockedShockedShocked
J'Poll
School of Applied Knowledge
Caldari State
#43 - 2014-04-04 17:13:05 UTC
Oraac Ensor wrote:
Kalena Solette wrote:
P.S. To whoever said they found it 'interesting' that I bought the Iteron, the reason I did so was very simple. Higher HP that my Atron provided. Plus I also liked the ship design.. :)

ShockedShockedShockedShockedShocked


Exactly my though Oraac.


To OP: You do know that looks are the last thing you should be looking at with ships.

A ship is bought because you need it to do a certain job. Then you start looking at which options you have, in case of haulers for instance their bonuses (some have a bonus to align time, some are more sturdy, others have special holds). Then you make a fit to work those bonuses in your advantage and minimize the disadvantages of a ship. Then you do a cost vs efficiency calculation as well as a risk vs cost calculation (is this the ship that will do the job the quickest for the least amount of ISK invested while still being cheap enough that I can lose it without being upset).

And then, and ONLY then, if 2 ships come out equal (which 99.999% of the time isn't the case) you can start looking at the looks of a ship.




You buy a hauler (Iteron) because you want to haul stuff, not because it looks nice.


When I need to put some screws into a wall, I don't go buy a hammer because I like the look of a hammer better then a screwdriver, I buy the screwdriver as that is the tool I need to do the job at hand.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

J'Poll
School of Applied Knowledge
Caldari State
#44 - 2014-04-04 17:16:58 UTC
Quote:
CCP could do with seriously improving the situation with easing noobies into the game.


Obligatory, when I started the game the first time these were the tutorials:

1. Here is your ship
2. Look, it's fitted with a civilian mining laser and civilian gun - both are crappy and near useless.
3. See that rock, you can mine it.
4. See that red cross, that's a NPC pirate there to kill you.
5. This is the end of the tutorial, go forth and multiply.


And that was actually it.

No fancy career agents.
No step by step help on how to do stuff.
No rookie protection rules in tutorial systems.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Thorus Gallen
Science and Trade Institute
Caldari State
#45 - 2014-04-04 18:46:22 UTC
Kalena Solette wrote:
Firstly, I was really liking the game, even though it is a little overwhelming to noobies like myself. Sadly though, after I bought an Iteron ship, and sold then most of my things (including my Atron ship) to pay for the required Gallente Industrial Skill, I was met with a big fat 'NOT AVAILABLE TO TRIAL ACCOUNTS' message from nowhere when I tried to learn the skill. Why can I buy the ship but not use it as a trial account? This is a really silly thing to do, and has badly ruined my enjoyment of the game.. :/

Also, not allowing trial accounts to post in any section (apart from this one as far as I can tell), especially the tech support forum, is stupid.

Anyway, rant over. I would have very likely subscribed had it not been for these couple of issues. Your loss CCP!


I'll +1 this. I had the exact same reaction several years ago. And, in fact, I did not subscribe because of this exact same problem. Looking back, I feel kind of silly about it, $15 isn't that much, but I was very upset at the time and understand the sentiment here. 14 days is long enough to get deeply invested in the game in terms of time and effort. People don't like being unexpectedly told, "no, you can't go there." 14 day trial should be limited in time, not scope.

BTW, I sent an e-mail to CCP support at the time. The response basically said, "we don't care, that's the way it is." Fair enough. I'm back now, but how much money would I have paid over the past 6 years if I had been able to do that one training? Maybe something else would have pissed me off anyway, but this really is an unnecessary "screw you and your trial account experience" kind of move.

But here's what you do: pay the $15 and move on. If, after a full month, you still don't like things, cancel. I kind of wish I had done that instead.

The difference between being a carebear and a highsec industrialist is wearing cool eyewear and looking pissed off.

Tau Cabalander
Retirement Retreat
Working Stiffs
#46 - 2014-04-04 18:51:50 UTC
J'Poll wrote:
Obligatory, when I started the game the first time these were the tutorials:

1. Here is your ship
2. Look, it's fitted with a civilian mining laser and civilian gun - both are crappy and near useless.
3. See that rock, you can mine it.
4. See that red cross, that's a NPC pirate there to kill you.
5. This is the end of the tutorial, go forth and multiply.


And that was actually it.

No fancy career agents.
No step by step help on how to do stuff.
No rookie protection rules in tutorial systems.

Wow, I missed #2 and #3, and only had half a clue about #4 Shocked

You had it easy Blink
Thaddeus Brutor
Brutor Tribe
Minmatar Republic
#47 - 2014-04-04 20:48:06 UTC
Kalena Solette wrote:
Firstly, I was really liking the game, even though it is a little overwhelming to noobies like myself. Sadly though, after I bought an Iteron ship, and sold then most of my things (including my Atron ship) to pay for the required Gallente Industrial Skill, I was met with a big fat 'NOT AVAILABLE TO TRIAL ACCOUNTS' message from nowhere when I tried to learn the skill. Why can I buy the ship but not use it as a trial account? This is a really silly thing to do, and has badly ruined my enjoyment of the game.. :/

Also, not allowing trial accounts to post in any section (apart from this one as far as I can tell), especially the tech support forum, is stupid.

Anyway, rant over. I would have very likely subscribed had it not been for these couple of issues. Your loss CCP!


If that is enough for you to drop EVE, then it's best you got it out of the way now. Because that's such an infinitesimal annoyance compared to the anger this game will invoke in you. There's a reason when people ask me about EVE I tell then, "eh... you probably wouldn't like it."

I won't be responsible for their rage-quit.
J'Poll
School of Applied Knowledge
Caldari State
#48 - 2014-04-04 21:09:08 UTC
Thorus Gallen wrote:


But here's what you do: pay the $15 and move on. If, after a full month, you still don't like things, cancel. I kind of wish I had done that instead.


That.

Take on a 1 month subscription, you will get 30 + remaining trial days as a full account to try EVE out to the fullest.

If after a month you still don't like it, you "threw away" $15, which isn't that much, but you did had the time to make a proper educated decision.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

J'Poll
School of Applied Knowledge
Caldari State
#49 - 2014-04-04 21:11:35 UTC
Thaddeus Brutor wrote:

If that is enough for you to drop EVE, then it's best you got it out of the way now. Because that's such an infinitesimal annoyance compared to the anger this game will invoke in you. There's a reason when people ask me about EVE I tell then, "eh... you probably wouldn't like it."

I won't be responsible for their rage-quit.


Similar to a friend of mine, he wanted to try out EVE after he saw me playing it.

I warned him up front (knowing what type of games he really likes) that it might not be the game for him.
I did ensure that I would help him as much as possible but also adviced to start with a small subscription (he did the 3 months approach).

After about 2 months, he did decide that I was right and that it wasn't the game for him. He was very cool though about it...

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Baneken
Arctic Light Inc.
Arctic Light
#50 - 2014-04-06 10:12:23 UTC
Tau Cabalander wrote:
J'Poll wrote:
Obligatory, when I started the game the first time these were the tutorials:

1. Here is your ship
2. Look, it's fitted with a civilian mining laser and civilian gun - both are crappy and near useless.
3. See that rock, you can mine it.
4. See that red cross, that's a NPC pirate there to kill you.
5. This is the end of the tutorial, go forth and multiply.


And that was actually it.

No fancy career agents.
No step by step help on how to do stuff.
No rookie protection rules in tutorial systems.

Wow, I missed #2 and #3, and only had half a clue about #4 Shocked

You had it easy Blink


Lucky you two I can't even remember what I did as a tutorial but I do remember there being a some sort of a mission chain.
Where most n00bs usually died and if you died on NPC's the exploding station also podded you, if you were unlucky.
Forum Clone 77777
Doomheim
#51 - 2014-04-06 10:25:44 UTC
This reminds me of abit back where some dude on a trial came on here complaining he was given a free hauler during the tutorial missions but couldnt inject the skillbook or fly the ship, in your case you bought it, but yea, as so many people said, theres a reason for this restriction.
DannyMoe
4S Corporation
The Initiative.
#52 - 2014-04-06 10:59:08 UTC
I remember when I started back in the day... Yup, tutorials really sucked back then. Fortunately I didn't do them and relied on the corp of friends I joined to guide me through.

But most people will not join on a friends recommendation, probably just because they read reviews etc or just curiosity.

How many of these people will actually realise they can subscribe from day one and still have the trial days as well but without the restriction?
This I believe is the main cause of this post and many others.
Kalena Solette
The Scope
Gallente Federation
#53 - 2014-04-09 00:19:57 UTC  |  Edited by: Kalena Solette
Forum Clone 77777 wrote:
This reminds me of abit back where some dude on a trial came on here complaining he was given a free hauler during the tutorial missions but couldnt inject the skillbook or fly the ship, in your case you bought it, but yea, as so many people said, theres a reason for this restriction.


Yes, this is fair enough. it's just poorly handled by CCP IMO. I wonder how any other people it has annoyed? As a company that is using this trial to entice potential customers to buy the game/gametime, I would of expected a more intelligently designed process/solution.

@ J'Poll/The Crazy Dutch Guy. You seem a little bit too much like a fanboy to me. Quoting 'Malcanis' Law', whilst wilfully ignoring, or being oblivious to the fact that I didn't ask for the restriction to be removed, I just questioned why they had done such a thing. Once explained it makes perfect sense, but that doesn't resolve the fact that it seems somewhat poorly implemented. A little pop-up message for trial accounts that informs them of the fact that they can't use an item/ship, or requires an unusable (to trial accounts) item/skill to use, in the same vein as the pop-up message when you go to buy something that is considerably above the average price, seems to me the easiest solution.

I also still find the refusal to let trial accounts post in the Tech Support forum extremely stupid.
J'Poll
School of Applied Knowledge
Caldari State
#54 - 2014-04-09 01:13:48 UTC
Kalena Solette wrote:


@ J'Poll/The Crazy Dutch Guy. You seem a little bit too much like a fanboy to me. Quoting 'Malcanis' Law', whilst wilfully ignoring, or being oblivious to the fact that I didn't ask for the restriction to be removed, I just questioned why they had done such a thing. Once explained it makes perfect sense, but that doesn't resolve the fact that it seems somewhat poorly implemented. A little pop-up message for trial accounts that informs them of the fact that they can't use an item/ship, or requires an unusable (to trial accounts) item/skill to use, in the same vein as the pop-up message when you go to buy something that is considerably above the average price, seems to me the easiest solution.

I also still find the refusal to let trial accounts post in the Tech Support forum extremely stupid.


Part 1:

That's because in general, people shop the skills first, train them and then start buying ships.

And the skill, the very basic you need, does list you can't use it. EVE isn't about handholding (ergo, pop ups to warn you about anything, as that would FILL EVE completely with pop ups that they might aswel rename it Internet Explorer), it does ask a bit of auto-didacting and doing a little research.

I agree, it's not very very obviously placed and they could improve it on the visiblity of the skill itself.


Part 2:

Totally and fully agree. Any player, paid or trial should be able to post in tech support. I don't see any reason why not as that ain't a priority troll target anyway.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Mr Epeen
It's All About Me
#55 - 2014-04-09 01:35:38 UTC
Kalena Solette wrote:
I didn't ask for the restriction to be removed, I just questioned why they had done such a thing. Once explained it makes perfect sense, but that doesn't resolve the fact that it seems somewhat poorly implemented.


EVE is a heck of a frustrating game for newbie players. No denying that. A lot of things are poorly explained and there is not much in-game options for help.

The ship thing I will give you some thoughts on in case they haven't been mentioned.

You can't fly it, but flying it is only one part of the game. You can buy them...and sell them. This opens an opportunity for a new player to get their hands dirty in the trading side of the game. EVE is, contrary to what you will hear, a market simulator at heart.

You can start with that 5k ISK you begin with and have a billion in a month without ever leaving the station. You don't realize it, but it is actually a good thing that you can buy things you can't use low and sell them high. Not just ships either. Pretty much everything.

Mr Epeen Cool
Kalena Solette
The Scope
Gallente Federation
#56 - 2014-04-09 01:47:48 UTC
J'Poll wrote:
Kalena Solette wrote:


@ J'Poll/The Crazy Dutch Guy. You seem a little bit too much like a fanboy to me. Quoting 'Malcanis' Law', whilst wilfully ignoring, or being oblivious to the fact that I didn't ask for the restriction to be removed, I just questioned why they had done such a thing. Once explained it makes perfect sense, but that doesn't resolve the fact that it seems somewhat poorly implemented. A little pop-up message for trial accounts that informs them of the fact that they can't use an item/ship, or requires an unusable (to trial accounts) item/skill to use, in the same vein as the pop-up message when you go to buy something that is considerably above the average price, seems to me the easiest solution.

I also still find the refusal to let trial accounts post in the Tech Support forum extremely stupid.


Part 1:

That's because in general, people shop the skills first, train them and then start buying ships.

And the skill, the very basic you need, does list you can't use it. EVE isn't about handholding (ergo, pop ups to warn you about anything, as that would FILL EVE completely with pop ups that they might aswel rename it Internet Explorer), it does ask a bit of auto-didacting and doing a little research.

I agree, it's not very very obviously placed and they could improve it on the visiblity of the skill itself.


Part 2:

Totally and fully agree. Any player, paid or trial should be able to post in tech support. I don't see any reason why not as that ain't a priority troll target anyway.


Exactly. No-one is asking for hand-holding, just a more obvious warning. I think the pop-up option when buying would work best, and benefit CCP and noobies! :)
Jai Centarium
Anqara Expeditions
#57 - 2014-04-09 13:58:27 UTC
Kalena Solette wrote:
P.S. To whoever said they found it 'interesting' that I bought the Iteron, the reason I did so was very simple. Higher HP that my Atron provided. Plus I also liked the ship design.. :)


WHAT IS THIS I DON'T EVEN

While I still hope you subscribe, I'm just going to nip this one in the bud: Please don't make a thread complaining about difficulties combat-fitting your Iteron. Then again, it'd have a heck of an honor tank...

Certified purveyor of the High Life.

Gobtcha
Republic Military School
Minmatar Republic
#58 - 2014-04-09 22:39:03 UTC
To start I will say that the trial is great along with the current tutorial system I feel it held my hand to tight. To those that 10$-15$ is not much, consider what it take to eat on a decent diet. Sure I have subscribed myself, but I do wish I had 10$ to get some food or necessities. Not all folks can afford to go out and have recreational fun. I choose EvE as that and a way to deter my other troubles


The issue with a pop up for a purchase on market saying this is restricted for trial accounts would mean that I and some users will be seeing this often. This will deter some users and they will have a reason to leave themselves on top of any other reasons. Sure there could be a option to turn it off like the several pop ups that occur.

I do say though, reflect upon your experience while in the trial phase and if haven't already read into the game and its company.

Thanks for reading,

Gobtcha

https://sites.google.com/site/amessagefromthestars/home

Amyclas Amatin
SUNDERING
Goonswarm Federation
#59 - 2014-04-11 01:59:46 UTC
Not even 2 weeks and it already has full-blown forum whining syndrome. We've found a long-term customer and a bittervet in the making!

For more information on the New Order of High-Sec, please visit: http://www.minerbumping.com/

Remember that whenever you have a bad day in EVE, the correct reponse is "Thank you CCP, may I please have another?"

Moonlit Raid
Doomheim
#60 - 2014-04-12 21:19:20 UTC
I pay £7.50 a month for my account. I could just as easily set fire to £7.50 a month and not really care.

If brute force isn't working, you're just not using enough.

Please Note: Any advice given comes with the caveat that nothing will be suitable for every situation.