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Feedback request on Contract system

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Author
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#121 - 2014-04-04 16:28:12 UTC
Supply contracts please:

The person putting up the contract specifies that they want X things (which can include fitted ships) in Y place at Z time.
They can put materials with are immediately released to the supplier.
They can require a collateral to be posted.
A payment can be posted as well, given after the contract is completed.

Once the contract is accepted, it cannot be cancelled (until Z time is passed)
It can be completed whenever X things are at Y place.



Useful for:
Compression of ore contracts.
People wanting X ships built and fit for them.
Etc.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

Eodp Ellecon
Center for Advanced Studies
Gallente Federation
#122 - 2014-04-04 16:30:21 UTC
Would like to be able to contract a single item type, multiple stations, based on asset search for region and lump them all into a single contract that would have a 'multiple stations' alert for the contract buyer.

Example.

Buyer will receive:
Salvage goody - Station 1 - quantity 15
Salvage goody - Station 2 - quantity 2
Salvage goody - Station 3 ( warning Low Sec station) - quantity 300

you will pay $$$.

The scenario comes about in either a trader has accumulated stuffs and no longer needs or wants to coral them or a ratter has been in several systems and is working out a deal with a 'corp buyback' program...the opportunity is the spread consideration between price and pick up time.

I only propose his with single item since some items are not worth contracting price but en masse might be worth a Indies time to pick up.

Many good suggested in thread above. Pull from Stack, clearer indication of items fitted to which ships, contract description clarity (I know you can use description line) to replace 'Multiple Items' so things easier to find when scrolling are top of user-friendliness features.
Doctorkaba
Brutor Tribe
Minmatar Republic
#123 - 2014-04-04 20:38:15 UTC
So atm when you get a contract assigned to you, for some reason it never gives a pop up until you click on the contracts icon to view all your contracts. At that point it is just plain irritating to have a contract pop up. So more reliable pop ups plz :D

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Darth White
Holy Roman Empire
#124 - 2014-04-05 04:03:21 UTC
i think it would be nice if we could filter by tech level
TheSmokingHertog
Julia's Interstellar Trade Emperium
#125 - 2014-04-05 04:44:38 UTC
Steve Ronuken wrote:
Supply contracts please:

The person putting up the contract specifies that they want X things (which can include fitted ships) in Y place at Z time.
They can put materials with are immediately released to the supplier.
They can require a collateral to be posted.
A payment can be posted as well, given after the contract is completed.

Once the contract is accepted, it cannot be cancelled (until Z time is passed)
It can be completed whenever X things are at Y place.



Useful for:
Compression of ore contracts.
People wanting X ships built and fit for them.
Etc.


This would even be cool as a public contract, then it could be a multiple suppliers project.

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-

Rainus Max
Fusion Enterprises Ltd
Pandemic Horde
#126 - 2014-04-05 10:46:14 UTC
Might be nice to search contracts based on ME/PE/Meta Level. IE I want to search for an Anshar BPC with ME -1

Would also be nice to see the in game price estimate for items either as a total on the contract or per item. Might be a bit 'op'.

One thing that I've always wanted to do in both contracts and market is search for the various shorted names we use for thing, like 'MWD' or 'LSE' but I can see that being an arse to do.
Raven Eaglefeather
Center for Advanced Studies
Gallente Federation
#127 - 2014-04-05 15:28:27 UTC  |  Edited by: Raven Eaglefeather
How about fixing the search function so what when I have high sec only seleced in options it actually gives me high sec routes only. Currently i will also get routed through low and even null with high sec only selected. Also a lot of contracts are scams for them to gank you if it goes through low sec at all. would love to see a red highlight on people that have had multiple contracts failed recently. (for the courier system)

a more specific search function for item contracts would be nice too. Stop allowing people to change the letters from million to billion on their contract links. nothing but scam contracts these days (item contracts)
Imolus
#128 - 2014-04-05 19:05:19 UTC  |  Edited by: Imolus
As a hauler I'd like to see following changes to (mostly courier) contract system:

(some of the suggestions have already been made but I feel the need to mention them again since I consider them highly important quality of life changes)

1. More sophisticated filtering system. Currently if filter is set to highsec only, you still see contracts that lead through low/null security space (which is because no high sec route is available) although pickup/dropoff locations are both in high sec.

2. Allow us to ignore specific contracts in addition to ignoring all the contracts from a person/corporation.

3. Enable multiple selection (shift/ctrl+click) of entries in „My Contracts“ tab allowing to complete/delete multiple contracts at once, either through right click menu or through additional button.

4. Allow issuing contracts to yourself. This mostly comes from the need to haul my own assembled ships in a freighter. The functionality is already there because other people‘s assembled ships can be entered into courier contracts and be moved by a freighters. Another option would be introduction of consumable item discussed bellow.

5. Make items inside multi-layered packages visible to cargo scanners and introduce a special consumable item which would allow us to wrap our cargo making it immune or hard to scan. Introduce a new skill to make scanning such package possible/easier thus forcing gankers to invest training time into otherwise disposable alts since training to fly a freighter and accumulating enough wealth for a higher collateral jobs is a noticeable time/ISK investment.

6. Add more options for contract expiration/completion deadlines. I suggest 6h, 12h, 24h, etc. increments.

7. Add an option to enter per jump payment in addition to total amount. Have both input fields side by side and have them update each other as changes are made (similar to new directional scanner distance options)

8. Allow sorting courier contracts by payment per jump

9. Add more sorting options to "Sort pages by" drop down menu, f.e. total payment and per jump payment, etc.

10. Introduce an option to pay bonus for promptness. For example contract issuer makes a courier contract with 1 day expiration and 1 day completion deadlines and adds bonus if package is delivered within 6h of accepting rather than taking the whole 1 day. That would make contract hoarding (of which I'm guilty myself) less feasible and would give well paying contract issuers a deserved delivery speed.
Some people have requested ability to accept contracts game-wide rather than region-wide and in my opinion courier contracts were the only reason why region restriction were needed in the first place. Implementing promptness bonus makes region restrictions unnecessary.

11. Allow modification of outstanding contract properties without having to delete them and start all over again.

12. Allow mutual contract termination. If someone picks up a contract he/she can‘t complete or issuer sets wrong collateral etc., there should be an option to cancel it if both parties agree, rather than resorting to breaking the package (thus tainting contract history of both parties) and sending items and ISK back and forth through item exchange.

13. Use color codes whenever/wherever possible for various contract properties, such as marking volume red if the ship you‘re currently flying doesn‘t have big enough cargo hold, yellow if it does but doesn't have enough empty space, and green when both criteria are met.


A couple of less relevant suggestions:

14. Allow to see full courier package (or any other package/container) contents through assets window. Right now if courier package contains a container, right clicking and choosing "view contents" option in assets window only shows a container. I‘d like to be able see to full contents. Also make "view contents" list ctrl+c friendly.

15. Allow entering POS‘es and customs offices as courier pickup/destination.
Zappity
New Eden Tank Testing Services
#129 - 2014-04-05 21:07:01 UTC  |  Edited by: Zappity
I have a failed courier contract with a value of 900m. I wish I could open it up because I can't remember what was in it.

Edit: just found it on the killboard, though. 515m in miscellaneous modules, 900m collateral, Amarr to Jita. And a Bestower which met a Tornado. Solid gold.

Zappity's Adventures for a taste of lowsec and nullsec.

Caroline Grace
Retrostellar Boulevard
#130 - 2014-04-05 23:43:58 UTC  |  Edited by: Caroline Grace
Hello,

few improvements for courier contracts,


  • Courier contracts sorted by ISK per jump reward with already calculated and reduced result depending how far the hauler is from the start pick up courier location.

  • Ability to see the content of the courier package before accepting it - all other contracts types already have this feature.

  • Ability to set search and filter for courier contracts with minimum/maximum ISK per jump reward

  • Give Time bonus reward option to courier issuer, if the courier contract is completed within set time by issuer

  • Ability to return an accepted courier contract within 2 minutes back to the contract issuer, in case of misclick

  • Increase the limit of ignored contract issuers to 10 000

  • Improve the UI how ignored issuers are being deleted

  • Fix the low/null filter for couriers, even with set filter to hisec only there still pop-up couriers outside of hisec

  • Create NPC freighter-size hauling missions, with appropriate LX rewards (1 million per jump minumum L4, etc)


o7

I'm Caroline Grace, and this is my favorite musical on the Citadel.

Souverainiste
Wormhole Sterilization Crew
What Could Possibly Go Wr0ng
#131 - 2014-04-06 03:44:00 UTC
Removing the region restriction would be the best thing you could do. Travelling to an other region just to accept a contract is very annoying.
Rivr Luzade
Coreli Corporation
Pandemic Legion
#132 - 2014-04-06 14:23:06 UTC
Price indicators and price history diagram just like the market has.

UI Improvement Collective

My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.

Thandi Uhura
Imperial Shipment
Amarr Empire
#133 - 2014-04-06 17:44:29 UTC
Improvements I'd like to courier contracts:

1. A bonus reward for earlier delivery.

2. Correct indications of security sectors traversed in the execution of the contract.

3. An indication of whether the consignment includes items in a container.

---

1. In some cases, having goods moved soon is worth a lot to the contractor but having them only arrive later has little value to him. In such cases, he could offer a minimal reward for completion in the normal time but additionally a bonus if delivery is made within a shorter period, or by a specific time, similar to the system of bonus rewards in missions.

2. At the moment, the Available Contracts window takes into account only the collection and delivery systems as far as security levels are concerned, so for instance a package from Jita to Larryn will appear on the list when only High Sec is marked for the search, and the contract itself will have no indication that the journey cannot be completed without travelling through lowsec.

3. A true/false indicator on the contract itself of whether the consignment includes items in a container would inform a hauler, before Accepting the contract, whether or not it would be possible to make a sub-contract for someone else to carry the goods.

The Haulers Channel is a meeting place for independent couriers where contractors can arrange to have their goods moved and new haulers can learn the tricks of the trade.

Ydnari
Estrale Frontiers
#134 - 2014-04-06 18:02:19 UTC
Main pain is item selection UI for item exchanges and couriers. This is basically quite painful to use. What I'd like to see is it use the main inventory UI in some way; then you have all the filtering and stack/split functionality available.

Basically have the inventory window support showing a remote location (hangar, corp hangar, deliveries), preferably independent of the contract system. Then either use its existing selection features for picking, or have a drag&drop target on the contract window (like the trade window basically).

The contract item picker is the only place you can remote split stacks though, so don't lose that (it got broken once in a patch and it was a nightmare).

Double bonus points if you can then remote stack...


A smaller change would be to filter the hangar list to hangars that actually have things in them; it's several clicks per courier contract just to reset it to "Deliveries" when I don't even have an office in the selected station.


Finer grained time settings on courier contracts would be good; e.g. 12 or 4 hour deliveries.

Built-in support for fast delivery bonus rewards would also be good; e.g. 24 hour time limit, but bonus if delivered in 4 hours.

--

Ydnari
Estrale Frontiers
#135 - 2014-04-06 18:05:38 UTC
Steve Ronuken wrote:
Supply contracts please:

The person putting up the contract specifies that they want X things (which can include fitted ships) in Y place at Z time.
They can put materials with are immediately released to the supplier.
They can require a collateral to be posted.
A payment can be posted as well, given after the contract is completed.

Once the contract is accepted, it cannot be cancelled (until Z time is passed)
It can be completed whenever X things are at Y place.



Useful for:
Compression of ore contracts.
People wanting X ships built and fit for them.
Etc.


Years back (I think as part of the run up to the expansion that added the Orca) there was talk of "storefronts" which were along a similar line. If done properly this would have been very powerful.

--

Sugar Kyle
Middle Ground
#136 - 2014-04-06 18:49:21 UTC  |  Edited by: Sugar Kyle
... not having read every idea so far...

The want to buy aspect of contracts are obscure and buried in the contract system.

Agreeing with the want to buy fit ships would be very interesting.

Member of CSM9 and CSM10.

Elouise Parmala
Bazinga Tax Evasion
#137 - 2014-04-06 21:19:05 UTC
Imolus wrote:
As a hauler I'd like to see following changes to (mostly courier) contract system:

(some of the suggestions have already been made but I feel the need to mention them again since I consider them highly important quality of life changes)

1. More sophisticated filtering system. Currently if filter is set to highsec only, you still see contracts that lead through low/null security space (which is because no high sec route is available) although pickup/dropoff locations are both in high sec.

8. Allow sorting courier contracts by payment per jump


Caroline Grace wrote:
Hello,

few improvements for courier contracts,


  • Courier contracts sorted by ISK per jump reward with already calculated and reduced result depending how far the hauler is from the start pick up courier location.

  • Ability to see the content of the courier package before accepting it - all other contracts types already have this feature.

  • Ability to set search and filter for courier contracts with minimum/maximum ISK per jump reward

  • Fix the low/null filter for couriers, even with set filter to hisec only there still pop-up couriers outside of hisec




As seen above, i think the best improvement to courier contracts would be an improved filtering system
Digger Pollard
Center for Advanced Studies
Gallente Federation
#138 - 2014-04-06 23:51:33 UTC
Obunagawe wrote:
Allow contracts to split stacks would be nice.

Example: I try accept a WTB contract for one Tritanium, but it can not be completed as I only have a stack of 5 Tritanium.


While we're at it, it would be awesome to give in-game browser API the way to create buy contracts. Last time I checked, it could only create sell contracts with whatever stacks you have, is it difficult to give us a function which operates on item types and quantities?

That would make logistics a bit less pain to do, as you can just throw a web form where people select items they want you to buy, and it can give them a buy contract on that (with an automatic price calculation, biatch!). Later you just pick at your server for the total amounts (where the "open buy window" for item type function comes in handy), grab them, deliver them, and accept all the buy contracts - this is where we need the stack split - and we're done.
Michael Harari
Genos Occidere
HYDRA RELOADED
#139 - 2014-04-07 11:58:24 UTC  |  Edited by: Michael Harari
CCP SoniClover wrote:
Hello Capsuleers. We're looking into what small improvements we can make to the contract system to make it more useful and trustworthy. We would love to hear any feedback from you guys on this. We're most interested in suggestions for UI/usability improvements and comments on pain points you encounter in using the system. The more constructive the feedback is the better; 'Get rid of the scammers' is for example not particularly helpful.

Thanks in advance for your help.


1. Global public contracts

2. WTS contracts for illegal items (ie, boosters)

3. Ship loan contracts - this would be very helpful for roams. You could make a ship loan contract to someone, which would give them a ship, in exchange for collateral isk. If they return the ship by the time specified in the contract, the collateral is returned. Otherwise you have the option to fail the contract and get the collateral.

This would be really helpful, as you dont have to chase people down and/or demand they buy a ship from you outright. This is actually a large problem for open roams.

4. Batch contracts - I know you have the copy contract mechanism, but maybe I want to create 50 or 100 of the same contract.

5. Combine the "you will pay X" and "you will give Y items" into one section, instead of seperating them by the "you will get" section.

6. On single item contracts, link it to the market like you do for multi item contracts

7. I want to be able to make a courier that is delivered to another person. The majority of contracts that I make are from my jita alt, to a courier, and then recontracting to my main.
Steph Livingston
Neko's Blanket
#140 - 2014-04-07 12:37:42 UTC
I don't use contracts all that often, but I do have some feedback on the improvements I'd like to see:

- The fitted ship contract UI needs to be streamlined somehow. Either allow us to expand and collapse all modules under a ship in the interface, or allow us to pull up the complete layout in the fitting tool.

- Make it easier to look at the ME/PE/Max runs of BPC/BPO contracts. It's frustrating when you need to open each contract to see these values.

- Make it impossible to accept a contract unless you have the required materials on hand prior to accepting it.

- Include a simple feedback system that allows buyers/sellers to leave a positive or negative rating on completed contracts. People listing reliable contracts would have an easier time building a reputation and it would make it slightly harder for scammers to spam on the same accounts, but not prevent it.