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Issues, Workarounds & Localization

 
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Character customisation bug with new patch

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Author
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Mikkel Lybecker
Native Freshfood
Minmatar Republic
#1 - 2011-11-30 05:24:50 UTC  |  Edited by: Mikkel Lybecker
Observe my portrait and the weird strong shadow. It went like this after I recustomised my character post-patch. It didn't have the big shadow in the customisation screen, only when I returned to the game.
Aethlyn
Brutor Tribe
Minmatar Republic
#2 - 2011-11-30 09:49:37 UTC
Oh, thought I'm alone on this and it's related to my changed outfit. Just to add on this, it's a issue with server side rendering. The client rendered preliminary image is just fine.

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Mikkel Lybecker
Native Freshfood
Minmatar Republic
#3 - 2011-11-30 09:56:35 UTC
Yeah I'm not noticing it in the game itself, or at least not yet. Only on Eve Gate so far.
Aethlyn
Brutor Tribe
Minmatar Republic
#4 - 2011-11-30 10:13:42 UTC
You'll see it ingame once your cached image (the client created one) expires.

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Mikkel Lybecker
Native Freshfood
Minmatar Republic
#5 - 2011-11-30 10:16:43 UTC
Oh joy.
Aethlyn
Brutor Tribe
Minmatar Republic
#6 - 2011-11-30 10:45:35 UTC  |  Edited by: Aethlyn
I switched from light 6 (light source on the top left) to light 5 (light source on the top right). let's see how it changes... :)

Edit:
Just noticed we both use the Minmatar background. Mabye it's background related? (Although I wouldn't expect that due to it most likely being a static image).

Edit 2:
Found another victim: https://gate.eveonline.com/Profile/Grukni So it's def. not the background nor any special part of clothing (unless males got a broken one too).

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Andreus Ixiris
Center for Advanced Studies
Gallente Federation
#7 - 2011-11-30 12:07:30 UTC
CCP, please fix the portrait shadowing. This looks bloody awful.

Andreus Ixiris > A Civire without a chin is barely a Civire at all.

Pieter Tuulinen > He'd be Civirely disadvantaged, Andreus.

Andreus Ixiris > ...

Andreus Ixiris > This is why we're at war.
Aethlyn
Brutor Tribe
Minmatar Republic
#8 - 2011-11-30 12:26:51 UTC
Okay, with light 5 it's even worse.

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Andreus Ixiris
Center for Advanced Studies
Gallente Federation
#9 - 2011-11-30 13:37:34 UTC
Seriously CCP, fix this. This looks awful.

Andreus Ixiris > A Civire without a chin is barely a Civire at all.

Pieter Tuulinen > He'd be Civirely disadvantaged, Andreus.

Andreus Ixiris > ...

Andreus Ixiris > This is why we're at war.
Aethlyn
Brutor Tribe
Minmatar Republic
#10 - 2011-11-30 14:22:37 UTC  |  Edited by: Aethlyn
Picked light 2 (pick the variation with softest shadows) as another test. Looks like a decent workaround as it isn't broken or at least you can't notice it that easy (see yourself, hit Ctrl+F5 to force reload my avatar image; depending on browser).

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Mikkel Lybecker
Native Freshfood
Minmatar Republic
#11 - 2011-11-30 14:30:33 UTC
I tried changing light settings, didn't really help me much.
Aethlyn
Brutor Tribe
Minmatar Republic
#12 - 2011-11-30 15:14:34 UTC
It can take several hours for the web images to update properly. Don't think your image changed so far for me.

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Andreus Ixiris
Center for Advanced Studies
Gallente Federation
#13 - 2011-11-30 17:59:07 UTC
It got worse. It's now affecting my in-game portrait as well, and people who try to recustomise aren't having their changes go through properly. What the hell is going on, CCP?

Andreus Ixiris > A Civire without a chin is barely a Civire at all.

Pieter Tuulinen > He'd be Civirely disadvantaged, Andreus.

Andreus Ixiris > ...

Andreus Ixiris > This is why we're at war.
Fatalia Malificent
Warp Corporation
#14 - 2011-11-30 19:05:59 UTC
After the last patch, I had my portrait change pose and the hair position is different now. Not sure what changed, but I can't seem to recreate what I had before.

Still, I'm not having the lighting issues that others seem to be having.
Aethlyn
Brutor Tribe
Minmatar Republic
#15 - 2011-11-30 20:16:03 UTC
Andreus Ixiris wrote:
It got worse. It's now affecting my in-game portrait as well, and people who try to recustomise aren't having their changes go through properly. What the hell is going on, CCP?

Your client image has been cached (the one your character customization created). Later on you got the web one (cache expired), so that's the reason you're seeing it there now too. Actually it didn't became more serious.

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Aethlyn
Brutor Tribe
Minmatar Republic
#16 - 2011-11-30 23:18:53 UTC
Mikkel: Seems like changing the light worked. Which one did you pick? Or is it fixed?

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GM Karidor
Game Masters
C C P Alliance
#17 - 2011-11-30 23:27:45 UTC
There were indeed some issues with the serverside portrait rendering. From what I get it should be fixed now, though, so doing yet another portrait should do it, if you find yours still being weirdly lit on the Forums/EVE Gate as well (keep in mind it will take 2 hours to become available after you redid it)

GM Karidor | Senior Game Master
Aethlyn
Brutor Tribe
Minmatar Republic
#18 - 2011-12-01 17:41:09 UTC
Okay, been fixed for me. Others obviously, too.

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Caellach Marellus
Stormcrows
#19 - 2011-12-04 00:21:19 UTC
GM Karidor wrote:
There were indeed some issues with the serverside portrait rendering. From what I get it should be fixed now, though, so doing yet another portrait should do it, if you find yours still being weirdly lit on the Forums/EVE Gate as well (keep in mind it will take 2 hours to become available after you redid it)


I've done mine several times since this post.

I even had a character customisation flag and re did it since this post.

I still have the shadow of a twitter bird logo on my forehead that is not in game.

When your gut instincts tell you something is wrong, trust them. When your heart tells you something is right, ignore it, check with your brain first. Accept nothing, challenge everything.