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CSM Feedback to CCP

First post First post First post
Author
Nariya Kentaya
Ministry of War
Amarr Empire
#181 - 2014-04-01 18:17:19 UTC
Malcanis wrote:
Please can you help the CSM by choosing which of the three courses of action the CSM should recommend to CCP as the way forward.

As you are all no doubt aware, CCP Falcon, the leader of the EVE Community Team, yesterday published a communication on the subject of player harrassment. As might be expected, this issue, and CCP's reply, has caused a certain amount of contention. The main point of contention seems to be that CCP refuse to give an exact definition of what constitutes harrassment and abuse, instead requiring players to exercise judgement and discretion in their communication with outher players.

In other to get some actual numbers into the discussion, please can you select from one of the following three options for the CSM to present to CCP as the opinion of the community.:

(1) CCP should define abuse and harrassment at the lowest level possible so that essentially any potentially offensive communication is deemed unacceptable, and everyone has a clear idea of where the line is: don't say anything bad at all to another player. This is the choice of virtually every MMO in the game industry.

(2) CCP should continue with the status quo, and trust the members of the EVE community to have the adult intelligence and humanity to exercise discretion in how far they can take their communication with other players. And having exercised that discretion, to also be aware that we're all members of the game community and that while every kind of in-game space-villainy is legitimate, we're all actual human beings behind the screen and we should be careful with our out of game actions to each other. This option is, so far as I am aware, unique to CCP and EVE; if other MMOs place this level of trust and faith in their players I am unaware of them.

(3) CCP should stand back and allow without comment the members of the community complete free reign in using CCP's IP and property to engage in and facilitate whatever activities they desire, regardless of damage done and regardless of the clear trend of escalating unpleasantness. This option, so far as I am aware, is not available anywhere and may in fact contravene the laws of quite a few nations including several which comprise large sections of the EVE playerbase.

-2

EVE as a game makes 1 impossible without fundamental changes to the game's structure, essentially any open PvP or ganks/wars can quickly escalate into "griefing", and holding a community like this accountable to the level of white knight 1 implies is unfeasible (which si why most MMOs say they choose 1, but rarely act on many reports)

3 is just a no go, there IS a line that goes to far, I cant paint a picture of WHERE exactly that line is, but it is often clear to see when it is fast approaching, and players in EVE are mature enough to learn how to identify and adapt their behaviour to that line.
Louis Robichaud
The Scope
Gallente Federation
#182 - 2014-04-01 22:03:44 UTC
#2

I don't want #1 because we are adults, and a bit of trash talk shouldn't deserve banning.

We, as a player base and as a species, can't handle #3. Clearly there is a small portion of players who revel in cruelty. They must be kept in check. It is good that ccp has shown that there is a line.

I blog a bit http://hspew.blogspot.ca

Balshem Rozenzweig
24th Imperial Crusade
Amarr Empire
#183 - 2014-04-02 09:54:06 UTC
Perfect situation: 2).

Then a warning, then a ban, then a permaban.

Being called names in a game isn't great, but there's tons of products that defend me against such behavior. Eve should be different, however extreme (meaning - really disturbing) situations should be handled somehow.

Players should be discouraged from acting wrongly, but strict rules, and ban hammer will damage this game's unique atmosphere.

"NUTS!!!" - general McAuliffe

ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#184 - 2014-04-02 11:11:31 UTC  |  Edited by: ISD Ezwal
I have removed some an enormous amount of rule breaking posts and those quoting them.

This thread was started with a simple straightforward question, all posts not answering that question in a normal and civil manner have been and will be regarded as being off topic.
Please feel free to discuss the matter in the official and stickied thread, as this thread is not the place for it.
Please people, keep it on topic and above all civil!

This thread has also been moved to Jita Park Speakers Corner.

The Rules:
3. Ranting is prohibited.

A rant is a post that is often filled with angry and counterproductive comments. A free exchange of ideas is essential to building a strong sense of community and is helpful in development of the game and community. Rants are disruptive, and incite flaming and trolling. Please post your thoughts in a concise and clear manner while avoiding going off on rambling tangents.


4. Personal attacks are prohibited.

Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.


5. Trolling is prohibited.

Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.


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The use of profanity is prohibited on the EVE Online forums. This includes the partial masking of letters using numbers or alternate symbols, and any attempts at bypassing the profanity filter.


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Such matters shall remain private between CCP and the involved user. Questions or comments concerning warnings and bans will be conveyed through email or private messaging. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including petition responses and emails) received from any of the aforementioned parties.


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Posts regarding other companies and products or services are prohibited and any content of this nature will be removed. Posts regarding other games are however permitted on the Out of Pod Experience forum for the purposes of discussion only.


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Negative feedback can be very useful to further improve EVE Online provided that it is presented in a civil and factual manner. All users are encouraged to honestly express their feelings regarding EVE Online and how it can be improved. Posts that are non-constructive, insulting or in breach of the rules will be deleted regardless of how valid the ideas behind them may be. Users are also reminded that posting with a lack of content also constitutes non-constructive posting.


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Our forums are designed to be a place where players and developers can exchange ideas in a polite and friendly manner for the betterment of EVE Online. Players who attack or abuse employees of CCP, or ISD volunteers, will be permanently banned from the EVE Online forums across all their accounts with no recourse, and may also be subject to action against their game accounts.


[i]31. Rumor mongering is prohibited.

Rumor threads and posts which are based off no actual solid information and are designed to either troll or annoy other users will be locked and removed. These kinds of threads and posts are detrimental to the well being and spirit of the EVE Online Community, and can create undue panic among forum users, as well as adding to the workload of our mode





Thread closed for cleaning at 11:11hr, thread re-opened at 23:57hr 2th April.

ISD Ezwal Community Communication Liaisons (CCLs)

Antisocial Malkavian
Antisocial Malkavians
#185 - 2014-04-03 01:47:35 UTC
Feyd Rautha Harkonnen wrote:
In short...

1. Erotica 1 was 'mean' out of game to another EvE player Sohkar.

2. Sohkar did not file criminal charges of harassment et al against Erotica 1, so real world harassment has not been proven in law. Erotica 1 hasn't been convicted of anything. More telling is that Sohkar has since made it clear he does not feel Erotica 1 harrassed him.

3. Additionally, it should be noted Dominatrixes in my area charge $140 for 1/2 of willing S&M or BDSM abuse, while Erotica 1 charged Sohkar nothing. Submissives in these scenarios typically use 'safe words' to end abusive play at their choosing. Sohkar had a teamspeak disconnect button. He didn't press it.

4. Ripard Teg however felt Sohkar was 'abused', 'harassed' and 'tortured' in real life, and in his holy estimation of morality that Erotica 1 should be removed from taking part in in-game EvE gameplay.

5. Carebears and pansies joined Ripard Teg's witchhunt,

6. CCP did more 'research', six months after the event, and banned Erotica 1 from EvE online.

Now despite CCP not saying why exactly Erotica 1 was banned, and folks like Malcanis saying 'you dont have the full information', I think we have all the information we need...

By all appearances Erotica 1 was not banned because of a violation of TOS or EULA that CCP can honestly defend (or they would perhaps quote it), he appears to have been banned based on moral hand wringing by pansies and the fact people in power dont like him or his actions.

Welcome to the 'sandbox'. Be the villian...until someones feelings get hurt, then you are screwed.

p.s.
Given Ripard Teg may have actually made real-world accusations about Erotica 1's 'torture', 'harassment' and 'abuse' of Sohkar, I would find it entertaining indeed if Erotica 1 now successfully sued Ripard for publishing slanderous libel against him. For surely if Erotica 1's actions outside of the game were real acts of 'torture', 'harassment' etc, then equally Ripards comments are actionable for libel and slander if said acts weren't provable true in court?

F


Said elsewhere, applied here as well

And, isn't sanity really just a one-trick pony anyway? I mean all you get is one trick, rational thinking, but when you're good and crazy, oooh, oooh, oooh, the sky is the limit.

Antisocial Malkavian
Antisocial Malkavians
#186 - 2014-04-03 02:07:21 UTC  |  Edited by: Antisocial Malkavian
Louis Robichaud wrote:
#2

I don't want #1 because we are adults, and a bit of trash talk shouldn't deserve banning.

We, as a player base and as a species, can't handle #3. Clearly there is a small portion of players who revel in cruelty. They must be kept in check. It is good that ccp has shown that there is a line.


Why do people keep picking a number? The OP was a troll post, how cant you realize that lol

Quote:
4. Personal attacks are prohibited.

Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.

5. Trolling is prohibited.

Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.


Of which the OP does frequently but yeah

And, isn't sanity really just a one-trick pony anyway? I mean all you get is one trick, rational thinking, but when you're good and crazy, oooh, oooh, oooh, the sky is the limit.

Asia Leigh
Kenshin.
Fraternity.
#187 - 2014-04-03 03:21:09 UTC
Antisocial Malkavian wrote:

Quote:
4. Personal attacks are prohibited.

Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.

5. Trolling is prohibited.

Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.


Of which the OP does frequently but yeah


Quoted for truth. Plus isn't there a thread for this in GD?

I say go for option 2. Most of us don't need CCP baby-sitting us in game or our coms which is out side the game.
Apply the damn rules equally >.>
Ssabat Thraxx
DUST Expeditionary Team
Good Sax
#188 - 2014-04-03 04:04:47 UTC
Asia Leigh wrote:
Antisocial Malkavian wrote:

Quote:
4. Personal attacks are prohibited.

Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.

5. Trolling is prohibited.

Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.


Of which the OP does frequently but yeah


Quoted for truth. Plus isn't there a thread for this in GD?

I say go for option 2. Most of us don't need CCP baby-sitting us in game or our coms which is out side the game.


QFT

\m/ O.o \m/

"You're a freak ..." - Solecist Project

Danalee
A Blessed Bean
Pandemic Horde
#189 - 2014-04-03 05:29:54 UTC
WOW.


Just wow.

D.

Bear

Proud member of the Somalian Coast Guard Authority

Member and Juror of the Court of Crime and Punishment

Danalee
A Blessed Bean
Pandemic Horde
#190 - 2014-04-03 05:40:27 UTC  |  Edited by: Danalee
Your options are flawed, your bias very clear.

Stop being stupid and concede knee-jerk reactions to personnal crusades of CSM members are NOT good policy.
Keep everything as is and communicate with players while they explore the unique selling point of your game; Being the villain.
Give them one chance to cross the invisible line, warn them, reel them back in.
If they continue after that. Make them play WOW or whatever.

Stop with the EA/Blizzard/Whatever bullcrap before you loose everything you've been working for the last 10 years.
I could believe there has been a debate and there was a breach of EULA and ripard's terrible blog post wasn't involved if anyone at any point in time had bothered to communicate with the perceived perpetrator and victim before, during or after the 'facts'.

Not CCP nor CSM did anything of the sort. Heck even the reason specified for banning Erotica 1 = blank.
No inspiration? Morale crusaders are hardly ever inspired.

D.

Bear

INB4 TEARS TROLLOLOLOLOOOOO!

Proud member of the Somalian Coast Guard Authority

Member and Juror of the Court of Crime and Punishment

Loko Crackhead
Native Freshfood
Minmatar Republic
#191 - 2014-04-03 06:40:56 UTC
I'm late at the party but ... 2. 1 is for Space Fairies Online, 3 is for .... not for a humans composed player base.

Ssabat Thraxx
DUST Expeditionary Team
Good Sax
#192 - 2014-04-03 06:43:06 UTC
Danalee wrote:
Your options are flawed, your bias very clear.

Stop being stupid and concede knee-jerk reactions to personnal crusades of CSM members are NOT good policy.
Keep everything as is and communicate with players while they explore the unique selling point of your game; Being the villain.
Give them one chance to cross the invisible line, warn them, reel them back in.
If they continue after that. Make them play WOW or whatever.

Stop with the EA/Blizzard/Whatever bullcrap before you loose everything you've been working for the last 10 years.
I could believe there has been a debate and there was a breach of EULA and ripard's terrible blog post wasn't involved if anyone at any point in time had bothered to communicate with the perceived perpetrator and victim before, during or after the 'facts'.

Not CCP nor CSM did anything of the sort. Heck even the reason specified for banning Erotica 1 = blank.
No inspiration? Morale crusaders are hardly ever inspired.

D.

Bear

INB4 TEARS TROLLOLOLOLOOOOO!


/thread

\m/ O.o \m/

"You're a freak ..." - Solecist Project

Tyrant Scorn
#193 - 2014-04-03 09:49:26 UTC
I've held out to answer this question but I feel none of the 3 options speak to me.

It is very hard to draw a line at the lowest level possible because cursing or just hostile language in general can be taken in different ways by different people. What is offensive for one person might not be offensive for others.

I do believe CCP should be able to take action outside of just the game and that should include TeamSpeak or Mumble or any other 3rd party tool. Where this line has to be drawn, I would not know... and you will run into problems with providing evidence of abuse. Does this mean we will have to record all of our TeamSpeak conversations now, just incase ? Does this mean we have to screenshot all of our twitter and forum messages, incase someone decides to remove it ?

I have no idea how CCP should act in the future but I do know that this community has seen extreme cases more often. Online communities are becoming more harsh and more offensive and the understanding that there are real people on the other end is getting thinner and thinner.

I think the "Harden The F*ck Up" and the "Here's A Rubik's Cube, Go F*ck Yourself" sales pitch is outdated and I think we should consider taking a more mature approach. The gaming market and society is getting more judgmental about these things. Cyber Bullying is a hot topic because of internet gaming... I feel the two quotes I mentioned above should make way for a more mature and a more acceptable buzzwords / sales pitch... or what ever you wanna call it.
Silvara Nocturn
Nocturn Industries
#194 - 2014-04-03 12:32:15 UTC
Well this poll isn't leading what so ever. The only option that is remotely viable for Eve Online is number 2. Except that expecting every one to behave is wishful thinking and has no basis in reality. Without clear definitions of what is allowed and what isn't people will just keep pushing it as far as they can or feel prohibited to push harder because they fear retaliation.

CCP needs to stop hiding under the carpet. If they want the cold hard universe, they need to define it like that.
Bloemkoolsaus
Deep Core Mining Inc.
Caldari State
#195 - 2014-04-03 13:27:25 UTC
#2
Doc Fury
Furious Enterprises
#196 - 2014-04-03 14:25:43 UTC  |  Edited by: Doc Fury
There sure is still a lot of #2 in this troll-bait thread. Even after it was reduced to 1/6 of its original size.

There's a million angry citizens looking down their tubes..at me.

Danalee
A Blessed Bean
Pandemic Horde
#197 - 2014-04-03 14:57:25 UTC
Doc Fury wrote:
There sure is still a lot of #2 in this troll-bait thread. Even after it was reduced to 1/6 of its original size.


Wait... Everyone is doing number two in Malcanis' thread?

That's... creepy.

D.

Bear

Proud member of the Somalian Coast Guard Authority

Member and Juror of the Court of Crime and Punishment

Antisocial Malkavian
Antisocial Malkavians
#198 - 2014-04-04 02:38:00 UTC  |  Edited by: Antisocial Malkavian
Asia Leigh wrote:
Antisocial Malkavian wrote:

Quote:
4. Personal attacks are prohibited.

Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.

5. Trolling is prohibited.

Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.


Of which the OP does frequently but yeah


Quoted for truth. Plus isn't there a thread for this in GD?

I say go for option 2. Most of us don't need CCP baby-sitting us in game or our coms which is out side the game.


If it wasnt a CSM, the post would have been locked with a comment pointing to the official thread on this before the first page was done, much less the sixtieth. (as it was at sixty one last I saw)

It is kind of interesting most of the non 2 answers are gone now

And, isn't sanity really just a one-trick pony anyway? I mean all you get is one trick, rational thinking, but when you're good and crazy, oooh, oooh, oooh, the sky is the limit.

Stacy Knox
Nuclear-Blast
#199 - 2014-04-04 10:27:59 UTC
Danalee wrote:
Your options are flawed, your bias very clear.

Stop being stupid and concede knee-jerk reactions to personnal crusades of CSM members are NOT good policy.
Keep everything as is and communicate with players while they explore the unique selling point of your game; Being the villain.
Give them one chance to cross the invisible line, warn them, reel them back in.
If they continue after that. Make them play WOW or whatever.

Stop with the EA/Blizzard/Whatever bullcrap before you loose everything you've been working for the last 10 years.
I could believe there has been a debate and there was a breach of EULA and ripard's terrible blog post wasn't involved if anyone at any point in time had bothered to communicate with the perceived perpetrator and victim before, during or after the 'facts'.

Not CCP nor CSM did anything of the sort. Heck even the reason specified for banning Erotica 1 = blank.
No inspiration? Morale crusaders are hardly ever inspired.

D.

Bear

INB4 TEARS TROLLOLOLOLOOOOO!



Playing eve doasn't make it legal to be a real life criminal
Che Biko
Alexylva Paradox
#200 - 2014-04-04 16:57:27 UTC