These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
12Next page
 

My computer got me killed!
Author
Previous Topic Next Topic
Lido Seahawk
Rise Of Exiles
Brave Collective
#1 - 2014-03-25 14:15:05 UTC
Ok, first, yes, I'm whining just a little bit, and yes, I probably know the answer this question already, but I'm going ask anyway.

So I'm happily zipping through low-sec in my Prowler last night collecting my PI stuff when my computer just shuts itself off. No warning, no blue screen, no nothing, just bang. Wouldn't restart with out doing some windows diagnostic thingy that took over 20 minutes. So of course, when I finally do get back to the game, I'm all exploded and podded and butthurt and feeling sorry for my self and well, just raging at the complete unfairness of it all, life, space, gaming, my receeding hairline... but I digress.

So the ship and pod are gone due to a hardware issue at my end. I'm guessing its on me to just eat the loss, but was wondering if I filed a petition would CCP grant me little mercy? I believe they only reimburse if the loss was caused by their server, but hopefully I'm wrong? Straight

(and yes, I can replace the loss, I don't need THAT lecture! Smile)

May I have your stuff?
Abrazzar
Vardaugas Family
#2 - 2014-03-25 14:23:12 UTC
Your computer exploding is indistinguishable to you pulling the plug on CCP's end.

The logs, they show nothing.

Sovereignty and Population

New Mining Mechanics
Belt Scout
Thread Lockaholics Anonymous
#3 - 2014-03-25 14:26:16 UTC
Throw another power supply in it. Cheap enough, and if it happens again, you'll know its a problem with the mobo.

As far as a petition, they might help ya this one time. Probably not, but a respectfully written petition might work out for you.

I had a cheapo power strip do this to me a while back as well.

o/

They say most of your brain shuts down on the EvE forums. All but the impatient side, and the sarcastic side. No wonder I'm still awake.

**This IS my main so STFU.
Faenir Antollare
For Ever And Ever
#4 - 2014-03-25 14:27:12 UTC  |  Edited by: Faenir Antollare
I often have to swallow the red mist when Wifey n Kid's are about, have offered, many a time, to move the tv into the front room for them, but no..., selfish gits insist on it being left in the living room near my pc.

RiP BooBoo 26/7/1971 - 23/7/2014 My Lady My Love My Life My Wife
Jonah Gravenstein
Machiavellian Space Bastards
#5 - 2014-03-25 14:32:51 UTC
If their logs show nothing then you won't get reimbursed.

CCP on the whole are pretty good about the reimbursement thing, if it's a problem with their equipment or outside forces are making the game unplayable, such as during the recent DDOS attacks then they're pretty quick to reimburse the people affected.

In the beginning there was nothing, which exploded.

New Player FAQ

Feyd's Survival Pack
Serene Repose
#6 - 2014-03-25 14:33:17 UTC
Faenir Antollare wrote:
I often have to swallow the red mist when Wifey n Kid's are about, have offered, many a time, to move the tv into the front room for them, but no..., selfish gits insist on it being left in the living room near my pc.
You should really take charge in your home and put the TV where you deem appropriate. Tell the kids if they don't like it there, they don't have to watch it. If you don't exercise authority in your home, your kids will grow up to be serial killers.

We must accommodate the idiocracy.
Slade Trillgon
Brutor Force Federated
#7 - 2014-03-25 14:36:58 UTC
Serene Repose wrote:
Faenir Antollare wrote:
I often have to swallow the red mist when Wifey n Kid's are about, have offered, many a time, to move the tv into the front room for them, but no..., selfish gits insist on it being left in the living room near my pc.
You should really take charge in your home and put the TV where you deem appropriate. Tell the kids if they don't like it there, they don't have to watch it. If you don't exercise authority in your home, your kids will grow up to be serial killers be less likely to respect authority.


FYP
Ramona McCandless
Silent Vale
LinkNet
#8 - 2014-03-25 14:37:47 UTC
Yeah Ive lost Harbingers like this before

CCP sent me a straw.

"Yea, some dude came in and was normal for first couple months, so I gave him director." - Sean Dunaway

"A singular character could be hired to penetrate another corps space... using gorilla like tactics..." - Chane Morgann
Batelle
Federal Navy Academy
#9 - 2014-03-25 14:40:15 UTC
Lido Seahawk wrote:

So the ship and pod are gone due to a hardware issue at my end. I'm guessing its on me to just eat the loss, but was wondering if I filed a petition would CCP grant me little mercy?


Please don't clog up the petition queue with stuff that is clearly not reimbursable.

Kinda surprised you even got killed, in a prowler you shouldn't have a logoff timer.

"**CCP is changing policy, and has asked that we discontinue the bonus credit program after November 7th. So until then, enjoy a super-bonus of 1B Blink Credit for each 60-day GTC you buy!"**

Never forget.
Lido Seahawk
Rise Of Exiles
Brave Collective
#10 - 2014-03-25 14:54:32 UTC
Quote:
Please don't clog up the petition queue with stuff that is clearly not reimbursable.


That's why I'm posting here first. I don't want to bug CCP if its a lost cause.

May I have your stuff?
Fredfredbug4
The Scope
Gallente Federation
#11 - 2014-03-25 15:08:37 UTC
Lido Seahawk wrote:
Quote:
Please don't clog up the petition queue with stuff that is clearly not reimbursable.


That's why I'm posting here first. I don't want to bug CCP if its a lost cause.


So instead of bugging one guy who get's paid to handle your complaints and grievances, you decided to bug the entire forum-going playerbase (thousands of people).

Thanks.

Watch_ Fred Fred Frederation_ and stop [u]cryptozoologist[/u]! Fight against the brutal genocide of fictional creatures across New Eden! Is that a metaphor? Probably not, but the fru-fru- people will sure love it!
Caviar Liberta
The Scope
Gallente Federation
#12 - 2014-03-25 15:10:07 UTC
Abrazzar wrote:
Your computer exploding is indistinguishable to you pulling the plug on CCP's end.

The logs, they show nothing.


I was warping back to station in a hauler. Got disconnected, logged back in and was e-warping in a pod. Was told "sorry for your loss but nothing in logs."
Caviar Liberta
The Scope
Gallente Federation
#13 - 2014-03-25 15:12:01 UTC
Batelle wrote:
Lido Seahawk wrote:

So the ship and pod are gone due to a hardware issue at my end. I'm guessing its on me to just eat the loss, but was wondering if I filed a petition would CCP grant me little mercy?


Please don't clog up the petition queue with stuff that is clearly not reimbursable.

Kinda surprised you even got killed, in a prowler you shouldn't have a logoff timer.


There is still a small amount of time between you dropping your connection and the server timing your connection out.
Lido Seahawk
Rise Of Exiles
Brave Collective
#14 - 2014-03-25 15:27:21 UTC
Fredfredbug4 wrote:


So instead of bugging one guy who get's paid to handle your complaints and grievances, you decided to bug the entire forum-going playerbase (thousands of people).

Thanks.



You're welcome! Big smile

May I have your stuff?
Yarda Black
The Black Redemption
#15 - 2014-03-25 15:28:04 UTC
I don't think CCP will reimburse, nor that they should. Most people run into this sooner or later.

BUT

If you can get your stuff reimbursed; good for you man!
Doireen Kaundur
Doomheim
#16 - 2014-03-25 17:03:17 UTC
sounds ike you have an overheating issue. If money is an issue, open the case and point a small oscillating fan at the mb while playing.

_[center]For your Freighter **sized shipping needs, contact _[u]Lord Chanlin[/u].** _ Fast, affordable, reliable service._

https://gate.eveonline.com/Profile/Lord%20Chanlin[/center]
Leoric Firesword
Imperial Shipment
Amarr Empire
#17 - 2014-03-25 17:06:39 UTC
I've had this happen to a prophecy of mine, except my computer just randomly locks. almost lost an armageddon due to this too.

My advice: It's time to check out your hardware or just get an upgrade
Abrazzar
Vardaugas Family
#18 - 2014-03-25 17:06:41 UTC
Doireen Kaundur wrote:
sounds ike you have an overheating issue. If money is an issue, open the case and point a small oscillating fan at the mb while playing.

Opening the case and chasing the dust bunnies and lint gnomes out may also help.

Sovereignty and Population

New Mining Mechanics
I Love Boobies
All Hail Boobies
#19 - 2014-03-25 17:10:53 UTC
Belt Scout wrote:
Throw another power supply in it. Cheap enough, and if it happens again, you'll know its a problem with the mobo.

As far as a petition, they might help ya this one time. Probably not, but a respectfully written petition might work out for you.

I had a cheapo power strip do this to me a while back as well.

o/



Could be memory too. Much easier to test your memory than replacing the other stuff first. Lots of problems with computers are memory related issues.
Nalia White
Tencus
#20 - 2014-03-25 17:22:06 UTC
I Love Boobies wrote:
Belt Scout wrote:
Throw another power supply in it. Cheap enough, and if it happens again, you'll know its a problem with the mobo.

As far as a petition, they might help ya this one time. Probably not, but a respectfully written petition might work out for you.

I had a cheapo power strip do this to me a while back as well.

o/



Could be memory too. Much easier to test your memory than replacing the other stuff first. Lots of problems with computers are memory related issues.


it can be everything... my experience working in the it branch told me most of the time it is the power supply.

Syndicate - K5-JRD

Home to few, graveyard for many

My biggest achievement
12Next page