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Login problem
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Lynx Mercury
Doomheim
#1 - 2014-03-08 21:17:07 UTC
So when i log in to sisi i get this notification.

"Account EVE-SSO-CONNECTION has been disabled
Last Login: 2014.02.03 00:02
Number of Visits: 605
reason: Account subscription expired!

Subscribe Now and continue playing!"

Did i not have it subbed when the mirror happened or something? And if possible can it be fixed so i can jump into sisi?
Malitosious
Neptune Century
#2 - 2014-03-17 20:00:00 UTC
I am currently experiencing the same problem. Yes it simply means that when they did the mirror you did not have a subscription and i realize nor did i however i have already submitted a ticket once and they basically said there's nothing they can do till the next mirror.



"Hello,

I'm afraid we do not have the exact information on when the text server is updated, but it usually happens before a patch to the main server. I'm afraid for better information on the test server, you might want to visit our forum, dedicated to it:

https://forums.eveonline.com/default.aspx?g=topics&f=271"



So i guess in the meantime were both screwed until the next mirror. However maybe if we both put in tickets maybe they'll see its more than one person and try and work out something before next big mirror.

also in the mean time if anyone has any idea of when the next mirror will be please feel free to leave that here as well.
Malitosious
Neptune Century
#3 - 2014-03-21 14:47:12 UTC
just so you know there is a forum area designated for activation requests. and devs do check it regularly try below.


https://forums.eveonline.com/default.aspx?g=posts&m=4370166#post4370166
Darkblad
Doomheim
#4 - 2014-03-22 11:20:43 UTC
CCP Spitfire wrote:
What to do if your account is not active / has a wrong password?
If your TQ account was active for longer than 36 hours and your Singularity account is still not activated / updated with the current password: Send an EVE-mail to CCP Habakuk.
from sticky !! Test Server: Information Listing !!

NPE – ISD – RIP