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EVE Online: Rubicon 1.3 Issues Thread

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CCP Snorlax
C C P
C C P Alliance
#141 - 2014-03-13 10:21:49 UTC
Voxinian wrote:
Since the update I have a short freeze when I arrive at a belt (last seconds of warp when the belt renders). Only lasts 3/10th of a second, but it is persistent with every warp in.

We're investigating this issue.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Amak Boma
Dragon Factory
xX SERENITY Xx
#142 - 2014-03-13 10:33:23 UTC
got same problem launcher stuck downloading at 31% repair tool stuck around 47% i've read entire thread and have no idea what to do. i have cleared cache, reinstalled launcher and still cannot complete patch download.

is there manual download of this patch so i can get it applied thought import option in launcher?
CCP Goliath
C C P
C C P Alliance
#143 - 2014-03-13 11:37:36 UTC
Could everyone who is still experiencing problems with launcher/install/patching/etc please EVEmail me with the following information

- Launcher version (located in top left of launcher window. I just need the last 6 numbers)
- Did you try the repair tool?
- If yes, did you try it after 14:00 GMT yesterday

Thanks

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
Atlas Durham
Ancient Architects
#144 - 2014-03-13 11:43:07 UTC
Just dropping off a couple error logs.

Patch Fail

Repair Fail

Since I'm receiving an IO error, note that I ran both programs with elevated privileges and there's been no change to drive letters.
Eyepee Freelee
Deep Core Mining Inc.
Caldari State
#145 - 2014-03-13 11:43:13 UTC  |  Edited by: Eyepee Freelee
possible solution to patching issue(s):
delete the patch file located in your EVE directory ("C:\Program Files (x86)\CCP\EVE\"). the file will be named "EVE_Online_xxxxxx-xxxxxx_win.zip.patch".

note that you should not be deleting the file with the extension ".download" - that file contains the progress on your patch and is not the issue. deleting it will only set you back.

this solution worked for me, so use at your own risk.
Atlas Durham
Ancient Architects
#146 - 2014-03-13 12:01:36 UTC  |  Edited by: Atlas Durham
Eyepee Freelee wrote:
possible solution to patching issue(s):
delete the patch file located in your EVE directory ("C:\Program Files (x86)\CCP\EVE\"). the file will be named "EVE_Online_xxxxxx-xxxxxx_win.zip".

note that you should not be deleting the file with the extension ".download" - that file contains the progress on your patch and is not the issue. deleting it will only set you back..


Might it be a problem if said file doesn't exist? Also, my patch file has a different extension than the one you gave (EVE_Online_734685-739267_win.patch).
Eyepee Freelee
Deep Core Mining Inc.
Caldari State
#147 - 2014-03-13 12:07:26 UTC
^ that's the one!

lol, sorry, i was running off memory. the file no longer exists for me (after fixing the problem).
Eyepee Freelee
Deep Core Mining Inc.
Caldari State
#148 - 2014-03-13 12:15:16 UTC
also, if ccp is reading, i found a temporary solution to the "socket closed" disconnection issue.

i was able to fix this by simply running chrome in the background with a page refresh extension. for example, every 30 seconds chrome would automatically refresh the google homepage for me.

i imagine this works by keeping the internet connection alive in some way. obviously not an actual solution, but hopefully could help to identify the root of the issue.
Erin Crawford
#149 - 2014-03-13 12:19:19 UTC
CCP Snorlax wrote:
Voxinian wrote:
Since the update I have a short freeze when I arrive at a belt (last seconds of warp when the belt renders). Only lasts 3/10th of a second, but it is persistent with every warp in.

We're investigating this issue.


Glad you're investigating, as there's definitely a 'speed bump' before reaching the astroid fields.

"Those who talk don’t know. Those who know don’t talk. "
Ncc 1709
Fusion Enterprises Ltd
Pandemic Horde
#150 - 2014-03-13 12:23:51 UTC
Any news on Fixing nyx damage bonus?
Muksexia
Cognac and Whiskey Amateur Society
#151 - 2014-03-13 12:25:09 UTC
Hello,
all my graphics options are set to maximum, but in game this is what I see...
http://imageshack.com/a/img36/4296/nnsu.png
I tried to apply repair patch, but it did not helped.
There is no change wether I set DX9 or DX11 in the launcher settings.
My rig is Intel i7-4700MQ 2.4GHz
Nvidia GTX780M
Win 8
SpaceSaft
Almost Dangerous
Wolves Amongst Strangers
#152 - 2014-03-13 12:25:54 UTC
CCP Snorlax wrote:
Voxinian wrote:
Since the update I have a short freeze when I arrive at a belt (last seconds of warp when the belt renders). Only lasts 3/10th of a second, but it is persistent with every warp in.

We're investigating this issue.

Good to hear because I seem to have an issue like this as well but all over the place i.e. not just in asteroid belts but when anything loads. I blame my old PC. Happy hunting. Big smile
Atlas Durham
Ancient Architects
#153 - 2014-03-13 12:28:49 UTC
Seriously CCP? You just went and deployed a patch while I'm troubleshooting the previous one? That's downright cold, guys.

Patch Fail (2).

Appears to be the exact same issue so I doubt it will be any help, but you never know.
Voxinian
#154 - 2014-03-13 12:41:40 UTC
SpaceSaft wrote:
CCP Snorlax wrote:
Voxinian wrote:
Since the update I have a short freeze when I arrive at a belt (last seconds of warp when the belt renders). Only lasts 3/10th of a second, but it is persistent with every warp in.

We're investigating this issue.

Good to hear because I seem to have an issue like this as well but all over the place i.e. not just in asteroid belts but when anything loads. I blame my old PC. Happy hunting. Big smile


Yeah had that with some DeD sites as well when warping in. I also seem to have a bit less fps now looking at and flying by the astroids. the frames are less smooth now for me. I have only a GT620 card, so I might be pushing it on max settings with the new shader thing that has been added.
Rovah Guokta
State Protectorate
Caldari State
#155 - 2014-03-13 12:45:38 UTC
Joakim Mecir wrote:
I have been downloading for 6 hours now. I tried the repair tool and it appears to be working. However, it will complete downloading the patch in about 8 hours.

I guess Kathleen Sebelius found a job at CCP.

I have att uverse with an upgraded DSL connection. I have never had download issues before.

This is frustrating. Come home from work and I get to stare at a download page - and I paid for this?


LOL. Best Post Award to you.
CCP Explorer
C C P
C C P Alliance
#156 - 2014-03-13 12:53:21 UTC
Atlas Durham wrote:
Seriously CCP? You just went and deployed a patch while I'm troubleshooting the previous one? That's downright cold, guys.

Patch Fail (2).

Appears to be the exact same issue so I doubt it will be any help, but you never know.
"IOError: [Errno 13] Permission denied": There is a locked file somewhere or you (the Windows user) doesn't have access to it. Please file a support ticket with Customer Support to get assistance.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Janne Jettison
The Scope
Gallente Federation
#157 - 2014-03-13 12:53:23 UTC
Three computers patched without issue this week.

Thanks CCP!
Atlas Durham
Ancient Architects
#158 - 2014-03-13 13:13:02 UTC  |  Edited by: Atlas Durham
CCP Explorer wrote:
Appears to be the exact same issue so I doubt it will be any help, but you never know. "IOError: [Errno 13] Permission denied": There is a locked file somewhere or you (the Windows user) doesn't have access to it.


I appreciate the response, now if you'll excuse me while I bang my head on the desk. Here's the list of what was locked for whatever reason.

Edit: Why do I get the feeling this isn't exactly ideal?
Castelo Selva
Forcas armadas
Brave Collective
#159 - 2014-03-13 13:18:39 UTC  |  Edited by: Castelo Selva
To the players with the slow download speed with the launcher, you can download the patch payload without the launcher direct from CCP CDN, and then you import it to launcher. It was much quicker for me, since my launcher was crawling to do it.

You will need the client version:
- until 12 march: 734685
- 1.3 patch: 739267
- 1.31 patch: 740727

Go to your download manager program and search for the right one for you:
- http://cdn1.eveonline.com/739267/EVE_Online_734685-739267_win.zip (pre 1.3 >> 1.3)
- http://cdn1.eveonline.com/740727/EVE_Online_739267-740727_win.zip (to 1.3 >> 1.31)
- http://cdn1.eveonline.com/740727/EVE_Online_734685-740727_win.zip (pre 1.3 >> to 1.31)

Save it at desktop (or some easy access folder), unzip it, start the launch, go setting, import it. Profit!

Castelo

Best post ever!
Misunderstood Genius
Republic Military School
Minmatar Republic
#160 - 2014-03-13 14:42:00 UTC  |  Edited by: Misunderstood Genius
Muksexia wrote:
Hello,
all my graphics options are set to maximum, but in game this is what I see...
http://imageshack.com/a/img36/4296/nnsu.png
I tried to apply repair patch, but it did not helped.
There is no change wether I set DX9 or DX11 in the launcher settings.
My rig is Intel i7-4700MQ 2.4GHz
Nvidia GTX780M
Win 8


What's you issue? If you talk about the pixel style of the scanner this is the design.