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Black Screened

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Phloebas
Native Freshfood
Minmatar Republic
#181 - 2014-02-18 12:15:57 UTC
Not tried it yet. Can't wAit to get home to try it. But I would be really interested in knowing what the bug actually is/was.
Pie Napple
Science and Trade Institute
Caldari State
#182 - 2014-02-18 12:52:45 UTC
TOROLOF wrote:
Greetings pilots.

I have been unable to play the game for about 2 weeks now. Shocked
I'm also getting the black screen after login screen and computer freezes. X
I reinstalled the game and nothing changed. Oops
I also tried all the attempts i could find on eve forum and online but nothing worked so far... Ugh

Is there any good news about the fix to this? LolQuestion


I'm running on a 13" MacBook Pro

Processor 2.4 GHz Intel Core 2 Duo

Memory 4 GB 1067 MHz DDR3

Software OS X 10.9.1 (13B42)

Graphics NVIDIA GeForce 320M 256 MB









You didn't read anything in the thread did you? Not even the last dev-post? First time posting in a forum? Can be hard.

A patch have been deployed today fixing the issue.
Tarek Hakaari
Caldari Provisions
Caldari State
#183 - 2014-02-18 15:02:56 UTC
Ingrid Pitt wrote:
Call Rollard wrote:
Confirming today's patch has fixed the Black screen/flicker freeze issue Big smile

Ty CCP Big smile


Same! All looking good.

Many thx too all CCP and fellow pilots who helped to get this issue resolved.


Worked for me aswell :) Thanks Snorlax!
Sandar Orontur
Federal Navy Academy
Gallente Federation
#184 - 2014-02-18 15:35:58 UTC
Patch worked for me, problem solved. Thx a lot, CCP Snorlax and whoever has been working on this as well!

Will we get any SP reimbursement for the lost 9 days? Twisted
Reds'n Local
Development Undergoing Situational Therapy
#185 - 2014-02-18 17:15:05 UTC  |  Edited by: Reds'n Local
Yes, the patch worked for me. But, on the other hand I lost skill training time, game play time, and have a potentially stuck character because of this issue running for an extended period of time. I hope CCP will address those issues for all of us, as it is not our fault their client failed to run on supported hardware.
Call Rollard
Caldari Provisions
Caldari State
#186 - 2014-02-18 17:23:13 UTC
Scrymjaw Dazai
Native Freshfood
Minmatar Republic
#187 - 2014-02-18 18:14:07 UTC
I can see the character selection screen again and don't freeze up when I load grid! Thank you devs!
Kennie Minh
Garoun Investment Bank
Gallente Federation
#188 - 2014-02-18 19:09:08 UTC
Horraaaaaaaay!

I guess we all can shoot Fireworks in-game writing "Snorlax" in space. Rejoyce fellow colleagues. Mac users are all back.
May the fix last as long as possible.


So Mote it be.
Call Rollard
Caldari Provisions
Caldari State
#189 - 2014-02-18 23:17:44 UTC  |  Edited by: Call Rollard
Nooooo. Got the Flicker crash AGAIN.

So issue isn't fixed Sad But it isn't as frequent as it was.
Phloebas
Native Freshfood
Minmatar Republic
#190 - 2014-02-19 00:28:32 UTC
Worked fine thanks CCP Snorlax and team.
NoDak Hilitari
Native Freshfood
Minmatar Republic
#191 - 2014-02-19 01:39:26 UTC
Works for me now.

Compensation? Some of us pay just for monthly game access.
Griffithsjr
Deep Core Mining Inc.
Caldari State
#192 - 2014-02-19 13:05:18 UTC
I also think compensation of some description should be given. For me i would happy with some skill point reimbursement.
Dux Bellorium
Systems High Guard
Tactical Narcotics Team
#193 - 2014-02-19 20:15:38 UTC
Just want to say thus far after two attempts at viewing the StarMap (something that would crash me every time) I had no crashes. Knock on wood. I'll keep testing all the things I could do that would crash me hard (no safe recovery).

Just want to say thanks to CCP Snorlax and his team for hanging in there. Also grateful to Eve's Mac Community for all the input. This fix would not have happened without you (us).

I'll keep testing and let you know if I run into anything. I'll also be looking to upgrade my Mac ASAP as this computer's days running an Eve Client are numbered. I'll consider this a warning.

Looking forward to being able to FC again. Hard enough to do when there is no crashing. It's one thing to risk your own ship. I could not risk others until this was fixed. Glad to have my Eve Online back once again!!!

Ever grateful,
Dux
Ingrid Pitt
Furious Curious Mammals
#194 - 2014-02-21 08:21:31 UTC
Given that we were unable to either login or dual box on our characters for some time I believe that some form of compensation, either as SP or extended game time, ought to be given to those that posted about or petitioned the issue before the release of the patch that fixed the issue.
Tigra Artraldi
Republic Military School
Minmatar Republic
#195 - 2014-02-21 18:38:25 UTC  |  Edited by: Tigra Artraldi
Still having what seems to be the "Blank Screen" problem, not sure if/how that relates to "Black Screen" problem, but it seems possible it's related? Should I start a separate thread/topic?

I'm running a latest model Macbook Pro Retina 15 Running Mavericks (10.9.1) with the NVIDIA GeForce GT 750M GPU, 16 GB RAM, all drivers and system up to date.

I frequently have a second monitor attached via thunderbolt to VGA adapter, a Viewsonic AV 2012wb.

It occasionally works after patches are rolled out, but rarely twice in a row.

Sequence of events:

Launcher comes up, I log in. Once the patch applies (if there is one atm), I click "Play".

Button turns to "Launching"

New Icon appears on the dock, vanishes and another popps up.

A few seconds later the background/ambient music starts but there is NO window visible.

If I right click on the second Eve icon on the dock and go to "Show all windows" and scroll across the empty screen a blue highlighted box appears where there SHOULD be a window.

This is the same exact symptoms I've been seeing ever since I signed up for the trial. I really enjoy what I've seen of the game, when the client actually works. I've been looking for a deeper MMO (most of the current crop are soooo shallow/simple/twitchfestish) for sometime and would LIKE to be able to play this with my Sci-Fi focused 12 year old, in fact I've gone ahead and subscribed for 3 months with the HOPE that the bug will get fixed so we can play together. At the moment it's looking like we'd be better off trying to get it to work in a Wine based setup instead of the official OSX client?

That just doesn't seem right?

Anyway, this seems like the thread/topic most related to what I've been experiencing, so if anyone has any tips or suggestions on how to proceed I'd really appreciate the feedback. Thanks...

Tig
Vex Eriker
Sebiestor Tribe
Minmatar Republic
#196 - 2014-02-27 17:04:38 UTC
Ingrid Pitt wrote:
Given that we were unable to either login or dual box on our characters for some time I believe that some form of compensation, either as SP or extended game time, ought to be given to those that posted about or petitioned the issue before the release of the patch that fixed the issue.


Except the issues still aren't fixed and no word about compensation. Be happy that you can play and aren't getting no benefit for your money spend, not that I don't think that you should get compensation.
More11o
Ministry of War
Amarr Empire
#197 - 2014-03-13 22:36:31 UTC
I Have also developed this issue. Launcher goes into game and at the character selection screen i just get a black screen and the mouse pointer.

It worked fine after the patch but then crashed during a gate jump animation and now results in the above, Im running at fullscreen with native resolution.


Model Name: iMac Mavericks
Model Identifier: iMac10,1
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 8 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM101.00CC.B00
SMC Version (system): 1.53f13


Chipset Model: ATI Radeon HD 4670
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 256 MB
Vendor: ATI (0x1002)
Device ID: 0x9488
Revision ID: 0x0000
ROM Revision: 113-B8030F-260
EFI Driver Version: 01.00.383
Displays:
iMac:
Display Type: LCD
Resolution: 2560 x 1440
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