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Memory Leak

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Vincent Athena
Photosynth
#21 - 2014-01-22 13:45:00 UTC
CCP Snorlax wrote:

We seem to be running into a memory leak in the Nvidia driver - they have a repro case from us and are looking into it. We have a workaround in the upcoming patch next week - hopefully that'll address this until Nvidia releases a new driver.

In the meantime, we have found that changing a setting in the Nvidia Control Panel helps in most cases - change 'Maximum pre-rendered frames' to 1, instead of the default.

Er, where is that on a Mac? Do you mean the "Interval" setting in the eve esc menu?

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CCP Snorlax
C C P
C C P Alliance
#22 - 2014-01-22 14:47:41 UTC
Vincent Athena wrote:
CCP Snorlax wrote:

We seem to be running into a memory leak in the Nvidia driver - they have a repro case from us and are looking into it. We have a workaround in the upcoming patch next week - hopefully that'll address this until Nvidia releases a new driver.

In the meantime, we have found that changing a setting in the Nvidia Control Panel helps in most cases - change 'Maximum pre-rendered frames' to 1, instead of the default.

Er, where is that on a Mac? Do you mean the "Interval" setting in the eve esc menu?

The memory leak in the Nvidia driver only affects DX11 so it would not explain leaks you see on the Mac. I'm sure it's quite possible we have more leaks so I don't expect this Nvidia issue to explain all memory leaks.

I don't know if there is a Mac version of the Nvidia control panel - it's outside of EVE - in Windows you get to it from the Control Panel in the Start menu (or right-click on the desktop).

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Trader Jan
Science and Trade Institute
Caldari State
#23 - 2014-01-25 07:36:21 UTC
The Ninja KiiD wrote:
To fix memory leak issue (at least for me) you have to switch from DX11 to DX9.

When I first purchased eve in November I had the issue for 2 weeks. Have 8 gigs of RAM and slowly it would eat it up till 6.5 and crash computer.

I found a thread somewhere that said to go into setting in your launcher and change the direct x to version 9 and it worked.

Hopefully this helps because I had NO help in the steam forums.


Changing from direct x 11 to direct x 9 also worked for me. Big memory leak with 11 and no leak with 9!!!!!!!!!!!
Lampyridae
Aliastra
Gallente Federation
#24 - 2014-01-26 09:34:48 UTC
Trader Jan wrote:
The Ninja KiiD wrote:
To fix memory leak issue (at least for me) you have to switch from DX11 to DX9.

When I first purchased eve in November I had the issue for 2 weeks. Have 8 gigs of RAM and slowly it would eat it up till 6.5 and crash computer.

I found a thread somewhere that said to go into setting in your launcher and change the direct x to version 9 and it worked.

Hopefully this helps because I had NO help in the steam forums.


Changing from direct x 11 to direct x 9 also worked for me. Big memory leak with 11 and no leak with 9!!!!!!!!!!!



Same here, only DX11. 1 frame render ahead didn't fixed it.

Creating a schortcut with the "/noconsole /triPlatform=dx9" did for now.
Dyscordia
Super Elite Friendship Club
#25 - 2014-02-23 20:20:42 UTC
EVE had been crashing on me after I bought a brand new machine in November with an Nvidia Card (my old PC used Radeon) After playing for a while, the system was giving me an error saying windows recovered from a graphics card error. If I dual boxed, it was a matter of when, not if it would crash. It was near unplayable. Even after the recovery the entire machine was choppy - even navigating through windows. I thought it was my computer because another game was doing the same thing to it. After switching from Directx11 to Directx9 this has fixed my problem, I have not crashed since . Seems the problem is rooted in directx11 and the nvidia drivers.

I can provide specs to my computer if it will help troubleshoot.

Thanks.
COMM4NDER
Legendary Umbrellas
#26 - 2014-02-24 03:35:16 UTC
CCP Snorlax wrote:
Vincent Athena wrote:
CCP Snorlax wrote:

We seem to be running into a memory leak in the Nvidia driver - they have a repro case from us and are looking into it. We have a workaround in the upcoming patch next week - hopefully that'll address this until Nvidia releases a new driver.

In the meantime, we have found that changing a setting in the Nvidia Control Panel helps in most cases - change 'Maximum pre-rendered frames' to 1, instead of the default.

Er, where is that on a Mac? Do you mean the "Interval" setting in the eve esc menu?

The memory leak in the Nvidia driver only affects DX11 so it would not explain leaks you see on the Mac. I'm sure it's quite possible we have more leaks so I don't expect this Nvidia issue to explain all memory leaks.

I don't know if there is a Mac version of the Nvidia control panel - it's outside of EVE - in Windows you get to it from the Control Panel in the Start menu (or right-click on the desktop).


Im on Linux running with Wine 1.7.10-csmt and 1.7.13. I also experience leaking. The thing is that i cannot reproduce it, it just happens when sitting at station at jita while playing market pvp or when the client just idles. Had issues with client running at 3GiB and everything in client memory not drivers.

nVidia 334.16, have already post bug reports about this with the client when it was running on about 2GiB and 3GiB

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Jon Dekker
Dekker Corporation
#27 - 2014-03-16 04:18:25 UTC
I'm not sure if this helps, but I opened EVE on my Hackintosh:

i7 Mavericks
16GB RAM
nVidia GTX760


I noticed that it runs fine for me (I haven't run much longer than 30 minutes or so), if I open ISIS ship diagram, then after about 5 - 10 minutes it starts really effecting the overall FPS of my client. Normally running at around 50 - 60 FPS, it starts to drop after a bit. Let me know if you'd like me to test it a bit more, I would like my mac client to work so I can play without resetting into my Windows partition each time I want to play.
Jon Dekker
Dekker Corporation
#28 - 2014-03-16 05:39:00 UTC
Jon Dekker wrote:
I'm not sure if this helps, but I opened EVE on my Hackintosh:

i7 Mavericks
16GB RAM
nVidia GTX760


I noticed that it runs fine for me (I haven't run much longer than 30 minutes or so), if I open ISIS ship diagram, then after about 5 - 10 minutes it starts really effecting the overall FPS of my client. Normally running at around 50 - 60 FPS, it starts to drop after a bit. Let me know if you'd like me to test it a bit more, I would like my mac client to work so I can play without resetting into my Windows partition each time I want to play.


So, this seems to happen in Fullscreen mode only (strange, right?). I've been running windowed, and left it in ISIS for a while and it averages between 50 & 60FPS.
Swift Onzo
State War Academy
Caldari State
#29 - 2014-03-22 04:15:04 UTC
I've been having this problem since the last patch. A few minutes after logging on, I begin to notice a slow increase in memory usage as I play. I do a fair bit of exploration and it appears to increase only when I jump into a new system.
So far the only thing to resolve it is to restart the client.

My Specs:

Nvidia Geforce GT 540M
Intel core i7-2760QM @ 2.4 GHz
8 GB RAM
Win 7

(I run on Dx9)

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Neto Padecain
Center for Advanced Studies
Gallente Federation
#30 - 2014-03-22 05:23:48 UTC
Same symptom here.
Hasikan Miallok
Republic University
Minmatar Republic
#31 - 2014-04-20 12:20:03 UTC
My 8Gb win8 system somehow reverted to DX11 (after a patch?) and the every 30 minutes Windows 8 memory low error came back.

Annoyingly these errors flip you to desktop at critical and dangerous times like dock exit or approaching a gate :D

Hopefully reverting to Dx9 will fix it.
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