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Launcher does nothing after Rubicon 1.2 patch

First post
Author
Nebulette
Extra Dimensional
#1 - 2014-02-18 13:30:57 UTC
The Launcher does nothing after Rubicon 1.2 patch. It starts up but the bottom progress bar does absolutely nothing. It just sits there with the following info on the left of the bar...

(1/4): VALIDATING CLIENT: 0.0%


and thats all it does...just sits there doing nothing. No updating, no validating, no nothing. I have let it sit for 20 min and still nothing. I have gone into settings, cleared the cache...nothing, I have run the repair tool multiple times and it fails every time with the following text:

error: unpack requires a string argument of length 4


Here is the debug log if that helps:

[0218/075846:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/075846:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/075846:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/075846:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/075849:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)
[0218/080030:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/080030:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/080030:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/080030:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/080035:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)
[0218/080517:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/080517:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/080517:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/080517:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/080520:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)



I dont know what else to do guys....please give me a way to fix this issue so the launcher updates properly and I can play what I have paid for. This was playing just fine until Downtime and the patch today.
Doom Lord
ill make a new corp if you wardec6
#2 - 2014-02-18 13:35:25 UTC
Nebulette wrote:
The Launcher does nothing after Rubicon 1.2 patch. It starts up but the bottom progress bar does absolutely nothing. It just sits there with the following info on the left of the bar...

(1/4): VALIDATING CLIENT: 0.0%


and thats all it does...just sits there doing nothing. No updating, no validating, no nothing. I have let it sit for 20 min and still nothing. I have gone into settings, cleared the cache...nothing, I have run the repair tool multiple times and it fails every time with the following text:

error: unpack requires a string argument of length 4


Here is the debug log if that helps:

[0218/075846:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/075846:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/075846:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/075846:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/075849:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)
[0218/080030:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/080030:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/080030:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/080030:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/080035:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)
[0218/080517:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/080517:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/080517:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/080517:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/080520:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)



I dont know what else to do guys....please give me a way to fix this issue so the launcher updates properly and I can play what I have paid for. This was playing just fine until Downtime and the patch today.



having same issue even used a work around that doesn't work either now
CCP Goliath
C C P
C C P Alliance
#3 - 2014-02-18 15:22:15 UTC
What systems are you guys running on?

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath

Orlacc
#4 - 2014-02-18 15:25:53 UTC
Looks like some anti-virus software anti-Java script.

"Measure Twice, Cut Once."

Nebulette
Extra Dimensional
#5 - 2014-02-18 15:30:59 UTC
Windows 7 Ultimate 64 bit
ASUS Rampage IV Extreme
Core I7-3960X Extreme @ 4.5 GHz
2 x HD 7970's Crossfired
GSkill Ripsaw DDR3-2133 (4x8GB)
Enermax Galaxy 1000W Power Supply
Crucial M4 SSD 256GB SATA III- WD Raptor 600GB & 400GB SATA III
Plextor SATA DVD+-RW PX-810SA
X-Fi Fatal1ty Titanium - Gigaworks S705 7.1 Surround Sound
2 x HP LP3065 30" Flat Screen Monitor

This is what I am using and have been using since 2008. My system is not the problem.

I am beginning to think that MAYBE it corrupted a file when it tried to verify or dload the patch..I dont know. What i would like to know is what files I can delete so it will redload them and start working again...if thats even possible. Like I said, Eve has been trouble free for me until this patch, so I have no reason to suspect my system and can only conclude that it is something the launcher has done..whatever that may be. If you need logs or files to look at, then say so and i will provide them.
Ellendras Silver
CrashCat Corporation
#6 - 2014-02-18 15:36:13 UTC
tried repair function? its just the program called repair in the EVE installation folder?

[u]Carpe noctem[/u]

Nebulette
Extra Dimensional
#7 - 2014-02-18 15:42:06 UTC
Orlacc wrote:
Looks like some anti-virus software anti-Java script.


Well i'll be damned...my system was the problem....TY so much Orlacc...I updated a spybot software that reset some of my settings yesterday to defaults cause of the new version...sigh...figures...but your comment made me go take a look at something i have never had an issue with until now. After settings things back to where they normally are the launcher is working fine again....:)..how bout that...again...TY Orlacc
Micro Soldat
Interex Logistics
#8 - 2014-02-19 21:35:48 UTC
I had the same problem, but do not have any anti-spy/anti-script/anti-virus or anything of the sort.

I did, however, have to run the client with Administrator rights.

Hopefully privilege elevation doesn't become the norm for EvE Patches, I don't install to a protected location, I see no reason the client should require elevated privileges.

I've never had this problem before Rubicon 1.2 patch.
Obunagawe
#9 - 2014-02-19 21:44:21 UTC
Nebulette wrote:

This is what I am using and have been using since 2008. My system is not the problem.


Impressive work getting that hardware together in 2008 several years before any of it was released.
Danica Steele
Steele Astrometric Industries
#10 - 2014-02-20 00:49:11 UTC
I had the same problem. Long story short, I had to unistall and reinstall.
45thtiger 0109
Pan-Intergalatic Business Community
#11 - 2014-02-20 01:18:51 UTC
Nebulette wrote:
The Launcher does nothing after Rubicon 1.2 patch. It starts up but the bottom progress bar does absolutely nothing. It just sits there with the following info on the left of the bar...

(1/4): VALIDATING CLIENT: 0.0%


and thats all it does...just sits there doing nothing. No updating, no validating, no nothing. I have let it sit for 20 min and still nothing. I have gone into settings, cleared the cache...nothing, I have run the repair tool multiple times and it fails every time with the following text:

error: unpack requires a string argument of length 4


Here is the debug log if that helps:

[0218/075846:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/075846:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/075846:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/075846:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/075849:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)
[0218/080030:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/080030:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/080030:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/080030:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/080035:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)
[0218/080517:ERROR:backend_impl.cc(2139)] Corrupt Index file
[0218/080517:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0218/080517:ERROR:backend_impl.cc(146)] Unable to move cache folder
[0218/080517:ERROR:backend_impl.cc(287)] Unable to create cache
[0218/080520:INFO:CONSOLE(0)] "The page at about:blank displayed insecure content from launcher:javascriptReady.
," source: (1)



I dont know what else to do guys....please give me a way to fix this issue so the launcher updates properly and I can play what I have paid for. This was playing just fine until Downtime and the patch today.


Me did not have any problems after the patch.

I have an AMD system and had no errors pop up yay for AMD LolP

**You Have to take the good with the bad and the bad with the good.

Welcome to EvE OnLiNe**

Foodpimp
The Scope
Gallente Federation
#12 - 2014-02-20 04:38:11 UTC
CCP...yer killing me smalls...