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Collector's Edition - enough is enough - I WANT MY MONEY BACK!

First post
Author
Marco Corvino
Deep Core Mining Inc.
Caldari State
#1 - 2014-02-16 09:39:03 UTC  |  Edited by: Marco Corvino
Hey there fellow Eve players,

it was christmas time 2013 when I first saw that my beloved collector's edition was offered for 99 EUROs. I could'nt believe my eyes and was very disappointed that I payed 149 EUROs for my PREORDER.

I wrote a petition to let CCP know what I think about that offer:
1. A PREorder helps the manufacturer to get a market sense about his product. He can minimize his risk in selling the product because he knows how the community feels about the product BEFORE the release! Therefore the PREORDER should have a better price than the "normal" order after the release instead of the reverse. [EDIT: It does not have to be cheaper but It should not be 50% more expensive than 2 months after release!]

2. 50 EUROs ?? 50 ?? So anyone who thought "hmm I don't know, is that collectors edition really worth 150 EUROs?" before release, was now "Oh look, it's only 100 EUROs now, great!" *klick*. And every loyal customer of Eve Online that was like "what? 150 EUROs for the collectors? Damn OK shut up and take my money." Was totally fu**** by CCP at this moment.

Because he payed 50% MORE as a PREODERER! F I F T Y - P E R C E N T!

As an answer of this petition, CCP told me that they do understand the anger in the community, but it is a christmas offer and that is nothing unusual on the market. They do though consider the arguments for further offers.

OH DO THEY? - YES, they do. They considered that we should shut the fu** up and brought the offer BACK!
Yes you might have seen that the collectors Edition is at 99 EUROs again for "a short time".

So I thought this is enough...



I CLAIM that you CCP pay at least 3 PLEX to everyone who can prove that he or she payed 149 EUROs for that product.

3 PLEX are not even worth 50 EUROs and besides that fact CCP does not even need to pay back real money. So I think that is more than a generous "offer"

I hereby shout out to every customer who payed 149 EUR for his collector's edition because he LOVES Eve Online and is now betrayed by CCP for this LOVE!

JOIN THIS PETITION AND SHOW CCP THAT THIS IS NOT FUN!




Fifty Euros is a lot of money (not for CCP and their sales team obviously). Everytime I look at my collector's edition I feel betrayed now instead of satisfied and I don't want to feel like that.

A special offer during christmas was a slap in the face. I took that, I told CCP that it hurts, they answered, okay... But a second offer is a shot to the nuts. So, 3 PLEX for that 50 EUROs. Fair enough, don't you think?

Please /sign this thread if you feel the same!

- Dennis

(German)
Für meine Deutschen Freunde, die das lesen: Ich verlange 3 PLEX für den 50 EURO Betrug von CCP. Zum zweiten Mal gibt es eine Aktion für 99 EURO und ich finde es eine Frechheit für die Vorbesteller unter uns. Ich fühle mich betrogen und jeder der das nachvollziehen kann möge diesen Thread unterzeichnen. Ich will mein Geld zurück und denke PLEXE sind eine faire "Währung" dafür.

******************************

EDIT:
Okay I see that my "preorder point" might be misunderstood.
I am not complaining about paying 150 for the preorder. I am complaining about a very big discount 2 months after release for one week and then another discount for maybe a week again 2 months from there.

For a preorder I feel that I shoud pay a good price for my product (here 150 bucks). When I buy the released edition, it comes to the same, atleast a fair price.

A chrsitmas sale (2 months after release) for 33% less is very hard I think but can be explained as holiday "event". But now again out of any reason for "a short time" makes me feel "betrayed". I can't help it.

And this is not about 50 bucks or 5.000 bucks, it is about the proportional amount. I payed 50% more. And that makes me think I payed to much for what it is.
Again: No problem if 100 bucks was the standard price now. Still the period of 4 months seems very short for that big drop of price.
Ralph King-Griffin
New Eden Tech Support
#2 - 2014-02-16 09:45:38 UTC
Marco Corvino wrote:
PREORDER.


thers your problem
Pak Narhoo
Splinter Foundation
#3 - 2014-02-16 09:52:21 UTC
Meh, rage.

Makes me think of that television I bought for 1200.- then 3 month's later it was for sale at 800.-.
Didn't go back to rage because, shrug, 'c'est la vie'.
Destination SkillQueue
Doomheim
#4 - 2014-02-16 09:56:39 UTC
Ralph King-Griffin wrote:
Marco Corvino wrote:
PREORDER.


thers your problem

This. Also, buy products because you think the content warrants the price tag and not as an investment that retains its value.
Marco Corvino
Deep Core Mining Inc.
Caldari State
#5 - 2014-02-16 10:01:48 UTC
Pak Narhoo wrote:
Meh, rage.

Makes me think of that television I bought for 1200.- then 3 month's later it was for sale at 800.-.
Didn't go back to rage because, shrug, 'c'est la vie'.


Yeah, RAGE!! Big smile

There is a HUGE difference to "technology producs". You pay 800 instead of 1200 because there is competition.
1. There is NO competition for collectors editions...
2. The regular price is STILL 150 Bucks
Marco Corvino
Deep Core Mining Inc.
Caldari State
#6 - 2014-02-16 10:09:20 UTC
Destination SkillQueue wrote:
Ralph King-Griffin wrote:
Marco Corvino wrote:
PREORDER.


thers your problem

This. Also, buy products because you think the content warrants the price tag and not as an investment that retains its value.


I DO buy (such) products because the content warrants the price tag. But a month or so later the company that sold it tells me: Hey you idiot. It is worth only 2/3 of what you payed.

To make this clear: SURE this is MARKETING. SURE it is CCPs Product and their good right to make a pricing they want to.
BUT: I don't HAVE to like that, do I?

I am employed as a key account manager in an IT company. I know about marketing and pricing. The job of marketing is not only to sell a product, but also to satisfy the customers. I am not satisfied with that. Everyone who feels the same way is invited to join this.

If you don't care, please just move along in peace.
Alduin666 Shikkoken
Doomheim
#7 - 2014-02-16 10:12:45 UTC
Don't you just hate the people who don't participate in the forums until they have something to rage at?

Honor is a fools prize. [I]Glory is of no use to the dead.[/I]

Be a man! Post with your main! ~Vas'Avi Community Manager

Marco Corvino
Deep Core Mining Inc.
Caldari State
#8 - 2014-02-16 10:18:40 UTC
Alduin666 Shikkoken wrote:
Don't you just hate the people who don't participate in the forums until they have something to rage at?


what an unqualified (and off topic) comment.

1. I participate in many forums - In this forum my reading is way over my writing - so what?
2. I am an Eve player, so this is the right platform. 0 threads or 1000 threads, 0 likes or 1000 likes

do you really want to make a difference because of these numers? Do the number of threads qualify you for comments?

Please think before you comment.
Kimmi Chan
Tastes Like Purple
#9 - 2014-02-16 10:25:45 UTC
Marco Corvino wrote:
Please think before you comment.


Hahahahaha! Did you think before you posted this whine?

Do you think for even one second that CCP is:

Going to see your post here?
Going to convene a special meeting of their executives and stockholders?
Going to vote yes on whether to submit to your demands for satisfaction?
Going to give you anything more than a "thanks for buying our Collector's Edition!"?

Is there something wrong with you?

"Grr Kimmi  Nerf Chans!" ~Jenn aSide

www.eve-radio.com  Join Eve Radio channel in game!

Liafcipe9000
Critically Preposterous
#10 - 2014-02-16 10:30:51 UTC
Marco Corvino wrote:
I payed 149 EUROs for my PREORDER.

well there's your problem mate.

you payed in euros, which are worth more than USD.

you just admitted to being dumb as a shoe.
Marco Corvino
Deep Core Mining Inc.
Caldari State
#11 - 2014-02-16 10:38:24 UTC
Kimmi Chan wrote:
Marco Corvino wrote:
Please think before you comment.


Hahahahaha! Did you think before you posted this whine?

Do you think for even one second that CCP is:

Going to see your post here?
Going to convene a special meeting of their executives and stockholders?
Going to vote yes on whether to submit to your demands for satisfaction?
Going to give you anything more than a "thanks for buying our Collector's Edition!"?

Is there something wrong with you?


Dude I just speak out what I think and I am free to do that, am I not?
Besides, your point 2-4 depend on point 1 and point 5 demands that I repeat my last comment.

If you think this is a whine and ccp wont read it, you are free to. So, don't waste your time and comment it.
Marco Corvino
Deep Core Mining Inc.
Caldari State
#12 - 2014-02-16 10:39:46 UTC
Liafcipe9000 wrote:
Marco Corvino wrote:
I payed 149 EUROs for my PREORDER.

well there's your problem mate.

you payed in euros, which are worth more than USD.

you just admitted to being dumb as a shoe.


Thx for another very qualified comment.

Atleast you can count on the trolls \o/
Nevyn Auscent
Broke Sauce
#13 - 2014-02-16 10:46:26 UTC
Unless I'm gone crazy, Pre-orders also got special benefits which people buying now won't get.
Someone who is awake can confirm.
Mag's
Azn Empire
#14 - 2014-02-16 10:52:19 UTC
I have doubts it's even worth 99 Euros, never mind 149.

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Marco Corvino
Deep Core Mining Inc.
Caldari State
#15 - 2014-02-16 10:52:23 UTC
Nevyn Auscent wrote:
Unless I'm gone crazy, Pre-orders also got special benefits which people buying now won't get.
Someone who is awake can confirm.


Totally right! Totally fair argument!

It just does not change my feeling about 50% difference in pricing nearly 2 Months after release.
Kimmi Chan
Tastes Like Purple
#16 - 2014-02-16 10:55:30 UTC
Marco Corvino wrote:
So, don't waste your time and comment it.


Don't put it in GD dipshit.

"Grr Kimmi  Nerf Chans!" ~Jenn aSide

www.eve-radio.com  Join Eve Radio channel in game!

Karen Avioras
The Raging Raccoons
#17 - 2014-02-16 10:56:56 UTC
Stop being a little *****
Tau Cabalander
Retirement Retreat
Working Stiffs
#18 - 2014-02-16 11:01:16 UTC
Didn't want that ship money anyways.

I won't be purchasing the book, as shipping is ridiculous. Otherwise I would.
Mag's
Azn Empire
#19 - 2014-02-16 11:03:56 UTC
Tau Cabalander wrote:
Didn't want that ship money anyways.

I won't be purchasing the book, as shipping is ridiculous. Otherwise I would.
I was burned with shipping and import duty costs, when I ordered my Megathron. Never again.

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

March rabbit
Aliastra
Gallente Federation
#20 - 2014-02-16 11:03:59 UTC
i'm too getting pissed of all these 'sales'. Preordering CE was like supporting my beloved company to grow. You pay now and then you waaaaaaiiiiit......

And then you just get kicked: thing you have bought now worth 50% less......

Well. It is really nothing new: all mobile phone operators do it. They always make actions 'connect now and get BONUS!'. And if you are long-time client you get nothing. They just don't need long time clients. They want you to connect, use their service for a month and then leave. It makes their statistics looks better (more 'clients').

The same is with CCP. It doesn't matter what do they say. They just don't want you to sit for long. You make new account -> you get bonuses (learning skills, cerebral accelerator, speedy SP collecting, etc...). You stay for long -> you get nothing (even worse: your clone becomes more and more expensive).

The Mittani: "the inappropriate drunked joke"

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