Macintosh

Grateful that I don't seem to have it as bad as others. I seem to be able to login OK. I can't play as normal though. I'm not taking any fleets out and risking other players ships, because I can't pull up the map, I can't really go into low or null sec safely.

Today I had my first "right click crash" where right clicking in space was all that was needed to generate another hard crash. I crash 3 or 4 times a day now. Takes out the whole computer. In just about every case for me it happens when a window is being called/opened. Be that a Map window, a web browser window.

I'm also grateful CCP has someone like CCP Snorlax keeping us up to date. We know your working on this. People in this thread have also all been really helpful and for the most part, kept it very positive. As a developer myself I know it makes CCP Snorlax's job much easier when he can focus on the problem and not have to deal with difficult people.

As we approach a full week of major issues that pretty much affects the entire Mac platform, (sure, it's not the largest, but still no less important than other segments) of not of not being able to play as normal, it might be worth considering reverting to the old code that was in place before the problems started? That is ultimately the common thread. Everyone's problems started after the 1.1x patch.

I know that companies set deadlines and goals that need to be met. Sometimes things get pushed out the door before they are ready to meet a deadlines. This may not have been the case here, I am not in a position to know. I just know that sometimes it happens.

While initial efforts to fix the problem are greatly appreciated, at some point there will come a time where it is better to save face and revert to the old code . Resolving the problem in the short term while development continues to fix the code and bring back the latest updates.

I don't know when the point in time is. A week, a week and a half, two weeks? The potential is there for this to become an even bigger customer service issue for CCP. I don't want to see that happen and hope that CCP has a date set, were if you can't resolve the issue, you revert the code (short term fix) and keep that segment of your customer base positive. I would not think negatively of CCP if they did this. On the contrary I think it is the right thing to do.

Having a lot of angry customers who are paying for something and not getting what they are paying for is really bad for any company for so many reasons. CCP has been very responsive and without question has shown to take this issue very seriously. I have nothing but good things to say about their whole approach to the problem. I know they are on our side and while it's only a game, it's still a product / service that we subscribe to and pay for. I'm not asking for my money back. I'm very patient. I just don't want to get to the point were patience runs out, not just for me but for this entire market segment.

So please, set a date if you have not already. A deadline. Where either a solution has been found and deployed or revert the code. Don't just rule it out and say it's not possible. It’s not just old Macs that are affected. And while you're at it, hop on Craig's list and go buy a couple old used Macs. In the grand scheme of things, the cost of a couple of old used Macs is far less aggravating an entire segment of your user base.

In the mean time, I'll keep testing the patches and giving you what ever feedback I can and hopefully what I have written here has remained positive like some many other posts before mine.

Thank you for all you are doing to get us fully back up and running, crash free.

So this is the third thread started about this issue. Obviously you guys are just so frustrated that you haven't bothered to even see if anyone else has this problem and posted a thread about it. Pretty retarted...

I have posted in all of them :D

I was the first one to make a thread about this exact issue. Constently freezing up is a 3 year old thread, therefore I made this one since it's a new issue.

I told other people to post in the blackout issue for the blackout issue since it's not the exact same issue. I have the flicker crash issue.

But I was the first to make a thread for this issue I'm reporting.

Been almost a week of no EVE