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CCP asked, "why don't we have more forum activity?" Here's why.

First post
Author
AnotherUseless Alt
Science and Trade Institute
Caldari State
#141 - 2014-02-08 19:53:02 UTC
La Nariz wrote:
Arduemont wrote:
Why would we have more forum activity? It's not like we learn anything or gain anything from being here. Most of us are just trolls with nothing better to do than argue with other trolls.

If the devs used the forums constantly and changes obviously occurred because of our ranting then there might be a reason, but that's not the case.


Mining barge EHP buff occurred because of forum outrage. Warping wall under criminal timer was changed because it was brought up on the forums by Herr Wilkus in one of his ganking guides. CCP has been influenced by forum activity before.


Mining barge buff + destroyer buff == no net change.

"Self help is all in your head"

Rhnra Pahineh
Viziam
Amarr Empire
#142 - 2014-02-08 20:19:32 UTC
I don't use the forums because I can't properly follow a topic. I can't get back at the last read post on a topic or anything more elaborated than "Something is now in that topic.". Now, with something that can evolve rapidly overnight, it is troublesome.

Anyway, if I can't follow anything I don't pay much attention to anything on that medium. That is all.
Muestereate
Minions LLC
#143 - 2014-02-08 20:53:44 UTC
Another valid point. It's a pain to find your spot
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#144 - 2014-02-08 21:32:32 UTC
Subtle hint.....

ISD Ezwal Community Communication Liaisons (CCLs)

PotatoOverdose
School of Applied Knowledge
Caldari State
#145 - 2014-02-08 22:08:27 UTC
Andski wrote:
4) Long list of redundant or unnecessary rules. Allow KMs to be posted...

This. Killmails can offer a concrete factual reference to support or rebut an argument. Consider the following:

A player posts a thread complaining about interceptors. Looking at his loss history, we see that he recently lost 3 pve domis in nullsec to gank fleets that involved an interceptor. However, we also see that he had no heavy neuts fitted to his domi. This is a very basic fitting mistake. Heavy neuts can and do save pve ships regularly. By posting a link to this loss and fit, we open up a path for constructive criticism.

Kill mails could be used for trolling, yes, but that already happens anyway. Allowing kill mails to be used as a reference for constructive criticism might be a good thing.
AnotherUseless Alt
Science and Trade Institute
Caldari State
#146 - 2014-02-08 22:33:26 UTC
You can't cater to the type of "No limits" player that you attract, then expect that type of behavior not to end up on the forums. Oops

You can continue to censor the forums and hope not enough people will notice just how much censorship is going on, or you can stop thinking you are doing any good with all the censorship and try more open forums.
It has always boggled my mind that CCP encourages and rewards a certain type of behavior in game, and then can't understand why it spills into the forums.

"Self help is all in your head"

La Nariz
Aliastra
Gallente Federation
#147 - 2014-02-08 23:41:14 UTC  |  Edited by: La Nariz
AnotherUseless Alt wrote:
La Nariz wrote:
Arduemont wrote:
Why would we have more forum activity? It's not like we learn anything or gain anything from being here. Most of us are just trolls with nothing better to do than argue with other trolls.

If the devs used the forums constantly and changes obviously occurred because of our ranting then there might be a reason, but that's not the case.


Mining barge EHP buff occurred because of forum outrage. Warping wall under criminal timer was changed because it was brought up on the forums by Herr Wilkus in one of his ganking guides. CCP has been influenced by forum activity before.


Mining barge buff + destroyer buff == no net change.


If that were the case a T2 destroyer could still solo a mack in 0.7, its not the case.

E: The thing Herr Wilkus got nerfed was the Boomerang Maneuver.

This post was loving crafted by a member of the Official GoonWaffe recruitment team. Improve the forums, support this idea: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=345133

BrundleMeth
State War Academy
Caldari State
#148 - 2014-02-09 12:00:49 UTC
I want to be an ISD so I can lock the threads created by people who make fun of my hair...
La Nariz
Aliastra
Gallente Federation
#149 - 2014-02-09 16:09:47 UTC  |  Edited by: La Nariz
https://forums.eveonline.com/default.aspx?g=posts&m=4213356#post4213356

That thread right there is proof that the NPC alts need to be handled. There were 2-3 NPC alts that continually derailed that thread and instead of dealing with the NPC alts it gets locked. How do you expect any discussion to occur when you've got people literally devoted to stopping it and you won't deal with them?

E: The thread was cleaned multiple times and the same people kept shitting it up without any consequence.

This post was loving crafted by a member of the Official GoonWaffe recruitment team. Improve the forums, support this idea: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=345133

Shiloh Templeton
Cheyenne HET Co
#150 - 2014-02-10 22:35:57 UTC
ISD Eshtir wrote:

Hi,

im not the "head recruiting guy" as you claim it. I am just in charge of making the team run and do its job.

Recruiting new members into ISD is a very time consuming process, but i will try and shed some light into the process for you. We all love clarity, dont we?

[list]

----> tl,dr (Blah, blah, blah ... so on and so forth)

So here you have it, there is no bias in the moderation process.Big smile


Holy cow, it's a good thing you're not the recruiter! Is there anything good about the job???
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#151 - 2014-02-10 22:56:13 UTC  |  Edited by: ISD LackOfFaith
Shiloh Templeton wrote:
Holy cow, it's a good thing you're not the recruiter! Is there anything good about the job???

I do believe Eshtir was detailing restrictions in place so people are aware we are not unchecked despots being fed grapes while discussing what threads we shall lock today. It might be a volunteer job but it is a job, not playtime, and that comes with its set own of rules and stuff.

There are good things about it though:

  • Someone is trolling your favorite forum? No need to report and wait for an ISD, just take care of it yourself.
  • Staying in touch and chitchat with notable CCP figures, like CCP Phantom and CCP Falcon.
  • Being taken more seriously when you post advice and facts (e.g. "go file a support ticket"). This of course comes with the limitation that opinionated stuff is not allowed.
  • Working witha cool bunch of volunteers both inside CCL and in ISD in general.
  • Small fun perks, like my eye and arm.
  • Participating in various privileged events and meetings, some public like the ISD visits to newbie systems this new year, some less public.
  • The satisfaction of directly contributing to making Eve better.
  • Being in a super secret club is a reward in and of itself!


There's more stuff, but I'll stop rambling here. Suffice it to say, I don't know any ISD who regrets doing what they do, though some might want back the sanity that has been chipped away over time.

Ed: and yes, Eshtir is not the "head recruiting guy" so much as the "head guy" or Vice Admiral. My bad.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

stoicfaux
#152 - 2014-02-11 00:15:45 UTC
La Nariz wrote:
https://forums.eveonline.com/default.aspx?g=posts&m=4213356#post4213356

That thread right there is proof that the NPC alts need to be handled. There were 2-3 NPC alts that continually derailed that thread and instead of dealing with the NPC alts it gets locked. How do you expect any discussion to occur when you've got people literally devoted to stopping it and you won't deal with them?

E: The thread was cleaned multiple times and the same people kept shitting it up without any consequence.

Request that it be reopened if you feel there's still value in continuing the thread. Report the problem alts. The ISDs aren't mindless bureaucratic drones slaved to inflexible process where all decisions are set in adamantium.

Or start a new thread with a very tight, specific topic to discuss so as to avoid a threadnaught full of rambling posts. Plus, a focused topic should make the ISD's job easier.


Also, https://forums.eveonline.com/default.aspx?g=posts&t=320422&find=unread (But don't get the idea it proves level 4s need to be nerfed.)

Pon Farr Memorial: once every 7 years, all the carebears in high-sec must PvP or they will be temp-banned.

La Nariz
Aliastra
Gallente Federation
#153 - 2014-02-11 06:58:07 UTC
stoicfaux wrote:
La Nariz wrote:
https://forums.eveonline.com/default.aspx?g=posts&m=4213356#post4213356

That thread right there is proof that the NPC alts need to be handled. There were 2-3 NPC alts that continually derailed that thread and instead of dealing with the NPC alts it gets locked. How do you expect any discussion to occur when you've got people literally devoted to stopping it and you won't deal with them?

E: The thread was cleaned multiple times and the same people kept shitting it up without any consequence.

Request that it be reopened if you feel there's still value in continuing the thread. Report the problem alts. The ISDs aren't mindless bureaucratic drones slaved to inflexible process where all decisions are set in adamantium.

Or start a new thread with a very tight, specific topic to discuss so as to avoid a threadnaught full of rambling posts. Plus, a focused topic should make the ISD's job easier.


Also, https://forums.eveonline.com/default.aspx?g=posts&t=320422&find=unread (But don't get the idea it proves level 4s need to be nerfed.)



The topic doesn't matter the same NPC alts that were reported and lead to a thread lock instead of removing the people doing the threadshitting will happen again. The ISD's job would be easier if they got rid of the NPC alts.

This post was loving crafted by a member of the Official GoonWaffe recruitment team. Improve the forums, support this idea: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=345133

Benny Ohu
Royal Amarr Institute
Amarr Empire
#154 - 2014-02-11 07:21:34 UTC  |  Edited by: Benny Ohu
stoicfaux wrote:
La Nariz wrote:
https://forums.eveonline.com/default.aspx?g=posts&m=4213356#post4213356

That thread right there is proof that the NPC alts need to be handled. There were 2-3 NPC alts that continually derailed that thread and instead of dealing with the NPC alts it gets locked. How do you expect any discussion to occur when you've got people literally devoted to stopping it and you won't deal with them?

E: The thread was cleaned multiple times and the same people kept shitting it up without any consequence.

Request that it be reopened if you feel there's still value in continuing the thread. Report the problem alts. The ISDs aren't mindless bureaucratic drones slaved to inflexible process where all decisions are set in adamantium.

Or start a new thread with a very tight, specific topic to discuss so as to avoid a threadnaught full of rambling posts. Plus, a focused topic should make the ISD's job easier.


Also, https://forums.eveonline.com/default.aspx?g=posts&t=320422&find=unread (But don't get the idea it proves level 4s need to be nerfed.)


the thread had just been cleaned by ISD but then the same characters who had just got ten pages' worth of their posts deleted came back in and started derailing again

i don't know if ccp/isd is assuming good intent or something but this is why the forums are toxic - nothing is done about obvious, repeat offenders

a troll alt is going to be used for nothing but trolling as soon as the Attentioncharacter posting banAttention is lifted

(although i'm not exactly innocent of posting garbage in that thread)

e: actually now that i think about it i've only seen my posts moderated twice
- the time i made a boot.ini joke at a newly-appointed community dev
- the time i called the op a fart
although i generally try to be constructive there's a lot of crap in my posting history
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#155 - 2014-02-11 15:04:09 UTC
Benny Ohu wrote:
i don't know if ccp/isd is assuming good intent or something but this is why the forums are toxic - nothing is done about obvious, repeat offenders

There's a gap between what people believe ISD know/can do, and what we actually know/can do. We cannot ban, mute or warn posters, no matter how awfully the rules are being broken. The only ones who can do that are the CCP Community Team (and some other CCPers). They only do that if their own review of the situation results in a conclusion that the ban is deserved.

Because most of the moderation is done by us ISD instead of CCP, it falls to us to bring problem posters to CCP's attention. The issue comes in at the point where we cannot reliably know someone is being problematic unless we have to moderate that one person over and over. All the "we"s are misleading though -- there is no central system to know how much trouble anyone has caused. At best, that is accomplished by talking to each other.

Suppose a troll opens a troll thread, and it gets closed by me. Then he opens another one, and it gets closed by Ezwal. He continues opening threads which get successively closed by Dorrim, Tyrozan, and Flidais. From an all-encompassing viewpoint, he is clearly problematic and needs to be brought to CCP's attention. However, since each ISD only saw him once, we might all just pass him off as "eh, someone who was just having a spot of fun, whatever". It's just a matter of too much going on. Past a certain point, only the super flagrant stuff we individually notice stands out, while the rest is just white noise.

We do not assume good intent, but we don't assume bad intent either. If you think something is being overlooked and there's more to the issue than appears from just the post, please report it and mention relevant details.

Oh, and please don't put forum links in reports. The report system cuts off the rest of the report after "default.aspx?" for some reason. If you must mention a link, please pass it through a shortener like http://bit.ly . Thanks!

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

La Nariz
Aliastra
Gallente Federation
#156 - 2014-02-11 15:33:21 UTC
ISD LackOfFaith wrote:
Benny Ohu wrote:
i don't know if ccp/isd is assuming good intent or something but this is why the forums are toxic - nothing is done about obvious, repeat offenders

There's a gap between what people believe ISD know/can do, and what we actually know/can do. We cannot ban, mute or warn posters, no matter how awfully the rules are being broken. The only ones who can do that are the CCP Community Team (and some other CCPers). They only do that if their own review of the situation results in a conclusion that the ban is deserved.

Because most of the moderation is done by us ISD instead of CCP, it falls to us to bring problem posters to CCP's attention. The issue comes in at the point where we cannot reliably know someone is being problematic unless we have to moderate that one person over and over. All the "we"s are misleading though -- there is no central system to know how much trouble anyone has caused. At best, that is accomplished by talking to each other.

Suppose a troll opens a troll thread, and it gets closed by me. Then he opens another one, and it gets closed by Ezwal. He continues opening threads which get successively closed by Dorrim, Tyrozan, and Flidais. From an all-encompassing viewpoint, he is clearly problematic and needs to be brought to CCP's attention. However, since each ISD only saw him once, we might all just pass him off as "eh, someone who was just having a spot of fun, whatever". It's just a matter of too much going on. Past a certain point, only the super flagrant stuff we individually notice stands out, while the rest is just white noise.

We do not assume good intent, but we don't assume bad intent either. If you think something is being overlooked and there's more to the issue than appears from just the post, please report it and mention relevant details.

Oh, and please don't put forum links in reports. The report system cuts off the rest of the report after "default.aspx?" for some reason. If you must mention a link, please pass it through a shortener like http://bit.ly . Thanks!


So perhaps you need the ability to mute people at least and have that flag people for CCP review. You also need some sort of note tools to track what people have been doing.

This post was loving crafted by a member of the Official GoonWaffe recruitment team. Improve the forums, support this idea: https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=345133

ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#157 - 2014-02-11 15:36:49 UTC
La Nariz wrote:
So perhaps you need the ability to mute people at least and have that flag people for CCP review. You also need some sort of note tools to track what people have been doing.

The wishlist for moderation tools is pretty long, but low priority. Blink In the meantime, we manage with what we've got, and with what info our awesome forum users can help with.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Angelica Dreamstar
Aliastra
Gallente Federation
#158 - 2014-02-11 16:38:34 UTC  |  Edited by: Angelica Dreamstar
ISD LackOfFaith wrote:
La Nariz wrote:
So perhaps you need the ability to mute people at least and have that flag people for CCP review. You also need some sort of note tools to track what people have been doing.

The wishlist for moderation tools is pretty long, but low priority. Blink In the meantime, we manage with what we've got, and with what info our awesome forum users can help with.

Sorry but a simple short memo everybody can read... or a report about specific activity like 'Infinite Ziona crapped into a thread again' and a note about the offenses .... that's not really hard. Don't you people have a mailing list for this? This is basic stuff and nothing CCP needs to put effort into.

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE

ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#159 - 2014-02-11 16:40:50 UTC
Angelica Dreamstar wrote:
ISD LackOfFaith wrote:
La Nariz wrote:
So perhaps you need the ability to mute people at least and have that flag people for CCP review. You also need some sort of note tools to track what people have been doing.

The wishlist for moderation tools is pretty long, but low priority. Blink In the meantime, we manage with what we've got, and with what info our awesome forum users can help with.

Sorry but a simple short memo everybody can read... or a report about specific activity like 'Infinite Ziona crapped into a thread again' and a note about the offenses .... that's not really hard. Don't you people have a mailing list for this? This is basic stuff and nothing CCP needs to put effort into.

I believe you're underestimating the amount of these mails that would be flying about if we were to do this.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Notorious Fellon
#160 - 2014-02-11 16:43:52 UTC
ISD LackOfFaith wrote:
Angelica Dreamstar wrote:
ISD LackOfFaith wrote:
La Nariz wrote:
So perhaps you need the ability to mute people at least and have that flag people for CCP review. You also need some sort of note tools to track what people have been doing.

The wishlist for moderation tools is pretty long, but low priority. Blink In the meantime, we manage with what we've got, and with what info our awesome forum users can help with.

Sorry but a simple short memo everybody can read... or a report about specific activity like 'Infinite Ziona crapped into a thread again' and a note about the offenses .... that's not really hard. Don't you people have a mailing list for this? This is basic stuff and nothing CCP needs to put effort into.

I believe you're underestimating the amount of these mails that would be flying about if we were to do this.



Said mails/posts would prevent future incidents.

Crime, it is not a "career", it is a lifestyle.