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Issues, Workarounds & Localization

 
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Regular display driver crashes

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Lady Corrigan
Imperial Academy
Amarr Empire
#221 - 2014-02-03 02:09:43 UTC
Confirmed same issue happening here. Running dual 7850's on Win 8.1 x64. Crossfire is enabled.

Rest of the system

AMD FX 8 Core
12gb Memory
500GB SSHD

Running dual monitors, only ever running one client at a time, no other graphic intensive programs running simultaneously
Silas Ehlonite
KarmaFleet
Goonswarm Federation
#222 - 2014-02-03 04:11:30 UTC
I have an AMD Radeon 7850 graphics card and am having issues with the crashing. I have been freaking out thinking something is wrong with my card. I'm glad it is just a code issue. Any idea on when it will be fixed?


OS Windows 7 (Version 6.1.7601 Service Pack 1 Build 7601)
Processor AMD FX(tm)-6300 Six-Core Processor, 3500 Mhz, 3 Core(s), 6 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB

Templar Lieutenant Silas Ehlonite

Public Capsuleer Datasheet

Just another traveler seeking further light.
FluffyDice
Kronos Research
#223 - 2014-02-03 11:36:54 UTC
Hey you know what would be great?

If you'd fix this already. Because my launcher crashes on load and if I bypass it the game loads in DX11. The repair tool does nothing. Pretty fed up with this ****.
Alexis Crendraven
Doomheim
#224 - 2014-02-03 11:38:39 UTC  |  Edited by: Alexis Crendraven
Lady Corrigan wrote:
Confirmed same issue happening here. Running dual 7850's on Win 8.1 x64. Crossfire is enabled.

Rest of the system

AMD FX 8 Core
12gb Memory
500GB SSHD

Running dual monitors, only ever running one client at a time, no other graphic intensive programs running simultaneously


Nice setup you got. Gave me an idea for my upgrade.

Just BTW: EVE is UNFLYABLE right now... just so you know...
ReeeZaaa
DEFCON.
The Initiative.
#225 - 2014-02-03 11:52:58 UTC
CCP Snorlax wrote:
We have identified a probable cause for AMD drivers crashing and will have a fix in a patch on Monday. It does fix the repro case we had inhouse, and we've been testing on other setups and so far have not seen any fallout from that fix.

In the meantime some players have reported better stability with lower quality settings, in particular you should try to turn anti-aliasing off. There are mixed reports of this, but it's worth trying lower settings if you experience frequent driver crashes.


it's monday after downtime, any news when the patch will be ready?
Janus Festus
Electric Light Corporation
#226 - 2014-02-03 12:16:10 UTC
So much for Monday patch... :( No patch, no fix, crashes continue. The last crash was five minutes ago. It will be at least one week with unplayable game. I am paying for five active accounts I can't even play with. I am not rage quitting, but this is the worst experience I have had with any MMO. :(
Rommiee
Mercury Inc.
#227 - 2014-02-03 12:28:07 UTC
CCP Snorlax wrote:
Just to give you guys an update - we do have an inhouse repro of a driver crash and are working on a fix (or a workaround, rather - this does smell like a driver bug).

Hopefully we'll have something soon - I'll keep you posted.


Seriously? It just amazes me that CCP Devs have the cheek to call this a driver bug, when it was working perfectly well before the Patch.

A fantastic piece of buck passing there guys. Awesome stuff, carry on.
Saint Michaels Soul
Stay Frosty.
A Band Apart.
#228 - 2014-02-03 12:28:28 UTC
> So much for Monday patch... :( No patch, no fix, crashes continue.

Okay that's frustrating. I've already lost ships and pods to this unfortunate issue and I was really hoping that the promised fix would materialise.

Come on CCP, your adoring public need some dev hugs.

SMS
Franz7657
DreddNaut
#229 - 2014-02-03 13:02:27 UTC  |  Edited by: Franz7657
crash with the catalyst 14.1 beta 1.6 too

and it crash every 2min in dx-9
Wolf Kruol
1st Tikiona Lancers
Citizen's Star Republic
#230 - 2014-02-03 13:03:02 UTC
I was looking forward to this monday patch too. Sad to see nothing for monday. I have to say this is a pain in the ass bug. I crashed 11 times yesterday flying my stratios. Run time error causes some kind of abnormal evefile.exe issue. I was trying to help some buddies but can't do **** because I crash every time I go into warp or out of warp or warp any which way you can imagine.

Thankfully my exotic chicks are working hard to keep me satisfied in my pod...

CCP I'm going to assume you didn't released it because your fix broke something else didn't it. Blink

“If you're very very stupid? How can you possibly realize you're very very stupid?

You have to be relatively intelligent to realize how stupid you really are!”
Chev Alsar
Van Diemen's Demise
Northern Coalition.
#231 - 2014-02-03 13:17:06 UTC
Rommiee wrote:
CCP Snorlax wrote:
Just to give you guys an update - we do have an inhouse repro of a driver crash and are working on a fix (or a workaround, rather - this does smell like a driver bug).

Hopefully we'll have something soon - I'll keep you posted.


Seriously? It just amazes me that CCP Devs have the cheek to call this a driver bug, when it was working perfectly well before the Patch.

A fantastic piece of buck passing there guys. Awesome stuff, carry on.


A driver bug can indeed be uncovered by what appears to be a routine update, the Catalyst drivers are known to have quite a few bugs in their 'stable' releases right now.

That said... I currently have a lot of assets trapped in stations we lost control of Evil. Thanks to being unable to play due to this bug.

I have created a petition and hope CCP will respond... dealing with bugs is one thing. Losing access to in game assets due to a bug is another.

Got lucky and didn't lose my Proteus when EVE crashed the first time on me with this bug at least ShockedBig smile
LiBraga
State War Academy
Caldari State
#232 - 2014-02-03 13:36:39 UTC  |  Edited by: LiBraga
Rommiee wrote:
CCP Snorlax wrote:
Just to give you guys an update - we do have an inhouse repro of a driver crash and are working on a fix (or a workaround, rather - this does smell like a driver bug).

Hopefully we'll have something soon - I'll keep you posted.


Seriously? It just amazes me that CCP Devs have the cheek to call this a driver bug, when it was working perfectly well before the Patch.

A fantastic piece of buck passing there guys. Awesome stuff, carry on.



If it's a driver bug then how come the micro-patch to fix the standings overview in chats is what has caused it ?
How come various NVidea users are also experiencing odd issues ?
It's affecting both DX11 and DX9

I've now been through multiple versions of my gpu's drivers and the issue persists.

Before you blame drivers... look at what you changed and see what bit causes it.
It's standard debug procedure.

Currently unable to do anything except sit in station due to fear of the exefile.exe error.

You'd receive more respect for honesty than passing the buck.

(At the same time if somehow it is a driver bug I will gladly give an apology... I truly doubt it is though)

If it moves.... You obviously didn't kill it the first time.
Alyx Vas QuibQuib
Aliastra
Gallente Federation
#233 - 2014-02-03 13:49:30 UTC
@CCP Snorlax, where is our fix? Please update?
Diabolik
Snoring Devils
#234 - 2014-02-03 14:56:00 UTC
Here are my settings, they work for me where the DX9 "fix" didnt, no more crashes until CCP gets their act together:

Turn all effects off, except turrets and launchers.

Ressource cache off.
HDR off.
Antialiasing off.
Post Processing off.

Everything else is at your discretion, got em all on high here.

Not a single crash in 2 days.

Cheers!
ReeeZaaa
DEFCON.
The Initiative.
#235 - 2014-02-03 15:27:38 UTC  |  Edited by: ReeeZaaa
- removed
Giullare
The Candyman is Back
#236 - 2014-02-03 16:26:55 UTC
After a whole week of unplayable game i'm still waiting for 1st reply to a reimbursement petition i submitted on 30-01.
I can understand that fixing a driver bug may take some time and i'm sure you are working hard on it, but the customer service it's
taking a bit too long to answer @ least for the experience i've from 7 years of eve online.
Starain
SoT
DarkSide.
#237 - 2014-02-03 17:47:59 UTC
also expirienced yesterday eve online client crashes with windows BSOD (2 times) on my ATI 7770 after jumping gate and taking align to warp.
bluescreenviewer says it hanged in:
atikmpag.sys
dxgkrnl.sys
dxgmms1.sys

Well, I was recommended in fleet to lower my settings and all went ok - no crushes, BUT, there was cool fight afterwards and you know - eve seems on lower settings like ****, especially smart bombs explosions, SO, not cool CCP, not cool. Please - fix it as soon as possible :-): compare here
yesterday, see at 1:20 http://www.youtube.com/watch?v=f2aw8n5K0_g
before rubicon 1.1 here, see at 1:20 also: http://www.youtube.com/watch?v=budb4dkY1Mk
CCP Snorlax
C C P
C C P Alliance
#238 - 2014-02-03 17:49:30 UTC
Alyx Vas QuibQuib wrote:
@CCP Snorlax, where is our fix? Please update?

It will go out tomorrow (Tuesday) - events beyond our control prevented the patch today.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Vincent Athena
Photosynth
#239 - 2014-02-03 18:06:20 UTC
CCP Snorlax wrote:
Alyx Vas QuibQuib wrote:
@CCP Snorlax, where is our fix? Please update?

It will go out tomorrow (Tuesday) - events beyond our control prevented the patch today.

Let me guess: Everyone went out to see the Frozen Sing along.

Know a Frozen fan? Check this out

Frozen fanfiction
Esmeralda Luz
Garoun Investment Bank
Gallente Federation
#240 - 2014-02-03 18:15:19 UTC
CCP Snorlax wrote:
Alyx Vas QuibQuib wrote:
@CCP Snorlax, where is our fix? Please update?

It will go out tomorrow (Tuesday) - events beyond our control prevented the patch today.


Couldn't do it Friday. Can't do it today. Care to inform us why? A portion of your subscriber base will have lost a week of gameplay by the time you get around to fixing a mistake you never should have made. At the least you OWE an explanation.