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Issues, Workarounds & Localization

 
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Regular display driver crashes

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Phaade
LowKey Ops
Shadow Cartel
#181 - 2014-01-31 18:11:02 UTC
CCP Antiquarian wrote:
The DX team is definitely looking into these driver crashes.

Not sure if they are station-related, but the individuals responsible for the stations have also been alerted.


Thank you, Naxirian, for helping us fix it by commenting here and submitting bug reports.


They happen regularly around stargates.
Zajian
Fearless Unicorns
Pan-Intergalatic Business Community
#182 - 2014-01-31 18:14:30 UTC
I dont have crashes anymore....

Today i tested the game settings, i am using 6 Acounts with full Details with a Gigabyte R9 270X OC 4GB Edition.

So what have i done:

I just switch Post Processing to "None", and its working on my PC since 4 ours now.
Maybe give it a try guys...
Garnoo
Eternity INC.
Goonswarm Federation
#183 - 2014-01-31 18:43:57 UTC
this also happens on stations, often during undocking... also ewarping on pos(crash long before landing)

People are going to try to ruin your day. Get together with others, ruin their day back -  EvE
Lors Dornick
Kallisti Industries
#184 - 2014-01-31 22:37:11 UTC
CCP Snorlax wrote:
We have identified a probable cause for AMD drivers crashing and will have a fix in a patch on Monday. It does fix the repro case we had inhouse, and we've been testing on other setups and so far have not seen any fallout from that fix.

In the meantime some players have reported better stability with lower quality settings, in particular you should try to turn anti-aliasing off. There are mixed reports of this, but it's worth trying lower settings if you experience frequent driver crashes.

I failed to recreate the crash with a shuttle nor a hawk.
Only managed to trigger it with an Orca.

So it's something about large something yes.

CCP Greyscale: As to starbases, we agree it's pretty terrible, but we don't want to delay the entire release just for this one factor.
Vincent R'lyeh
Screaming Hayabusa
#185 - 2014-01-31 23:49:15 UTC  |  Edited by: Vincent R'lyeh
Lors Dornick wrote:

I failed to recreate the crash with a shuttle nor a hawk.
Only managed to trigger it with an Orca.

So it's something about large something yes.


It's happening nearly every time I jump or approach a gate in my Atron so that's a no on the large things imho

6 crashes in the last 10 mins :(

HD5970 with latest drivers.

I have deliberately developed an air of cynicism that I originally intended to make me appear somewhat louche and caddish but actually comes across as irritable hostility combined with the unspoken threat of sudden violence.....
Gunnyt31
Science and Trade Institute
Caldari State
#186 - 2014-02-01 03:34:10 UTC
i crash 10 seconds after the game loads
Sarah Nalelmir
Imperial Academy
Amarr Empire
#187 - 2014-02-01 06:11:45 UTC
Shame to see all the AMD crashing problems. Nvidia has had its share of problems recently as well with the in game GUI closing down all windows/interfaces so no GUI is on screen etc. Recently updated my NVidia driver and with the latest patch to game as well as a proper sli profile for eve now, things are running fine with dx 11.

My point being don't give up, the more you report graphics issues im sure the eve dev team will get it sorted.

Unlike console development, there are so many different hardware combinations with PC gaming issues like this are bound to occur.
Charsi Servire
Imperial Shipment
Amarr Empire
#188 - 2014-02-01 06:17:16 UTC
For all those just now coming into the thread, (and haven't bothered to read the last 10 pages) or those that are bummed about not being able to play all weekend, (Fix isn't scheduled till Monday)
try disabling one or more, or all of the following:

ReeeZaaa wrote:
Same issue like everyone here with ati 7800 series.

directx11 workaround for me:
- disable resource cache
- disable hdr
- disable anti-aliasing
don't know which of the causes the issue.....

i was able to navigate in space, dock, undock and jump through portals while dualboxing. didn't try actual fights so far.


This has provided a temporary fix for a lot of people including myself.
Good luck!
Bart Gibson
Tillicumin Cider Brewing Corperation
#189 - 2014-02-01 06:30:21 UTC
ive been getting it in mission sites when i go through an acceleration gate
will crash 2 or 3 times then become stable enough for me to do things for about 5-10 minutes then crash again, rinse and repeat
Jebi Vjetar
Kill'em all. Let Bob sort'em out.
Ushra'Khan
#190 - 2014-02-01 10:52:52 UTC
Bart Gibson wrote:
ive been getting it in mission sites when i go through an acceleration gate
will crash 2 or 3 times then become stable enough for me to do things for about 5-10 minutes then crash again, rinse and repeat
Similar here, but instead of acceleration gates the triggers are jump gates. Suffering from this problem for days now, with no end and/or compensation in sight.

After a couple of days waiting, someone responded to my ticket and told me try directx9. No luck there, but at least someone did respond. :D At this rate, I will tell you how the ticket plays out, in a couple of months.
Nethraniel
IG Metall
#191 - 2014-02-01 10:58:15 UTC
Encountering crashes since yesterday (31-01-2014) after jumps through stargates. Display freezes, then CTD with ingame mouse cursor still showing.

Running a Radeon HD 6900 series
counterghost
Bande de Coupain
Kiss My French
#192 - 2014-02-01 12:06:33 UTC
Same problem forme, i crash when i come in a gate ...

Before maj, no problem :(

Thanks.

Win8.1
HD 7950
8Go RAM
CPU i7 4770-K
Catalyst 13.12 with latest pilote WHQL
Michael Turate
Federal Navy Academy
Gallente Federation
#193 - 2014-02-01 13:38:15 UTC  |  Edited by: Michael Turate
AMD Radeon HD 6800 user here. Same problems with black screening. I had no idea about this until I googled it. It has cost me a 400 mil ship and cargo. Petition is in, I hope that the GMs responsible for such things have been made aware of the problems.

Edit: Seems to be OK using DX9
Flailing Junk
State War Academy
Caldari State
#194 - 2014-02-01 14:18:02 UTC
I have this issue. Turning graphics options as low as possible stopped the crashes, trying dx9 with high graphics now.
Alyx Doshu
Shits N Giggles
#195 - 2014-02-01 14:21:44 UTC
Turning off Post Processing and running in Dx 9 seems to have made my system stable, all other settings are still on max.
La Nariz
Aliastra
Gallente Federation
#196 - 2014-02-01 16:51:18 UTC  |  Edited by: La Nariz
CCP Snorlax wrote:
We have identified a probable cause for AMD drivers crashing and will have a fix in a patch on Monday. It does fix the repro case we had inhouse, and we've been testing on other setups and so far have not seen any fallout from that fix.

In the meantime some players have reported better stability with lower quality settings, in particular you should try to turn anti-aliasing off. There are mixed reports of this, but it's worth trying lower settings if you experience frequent driver crashes.


Just to add to this turning anti-aliasing off has been a delaying tactic for me. If you zoom in on anything it doesn't help and it crashes the driver.

E: I have everything on high except for anti-aliasing which is off.

E2: AMD Radeon HD 8510G.

E3: Corrected video card.

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Janney Jill
Caldari Provisions
Caldari State
#197 - 2014-02-01 16:56:34 UTC
Same problem here

ATI 7970 Driver 13.12

reducing to DX9 and other parametrs only extend the time until next crash

as the crashes are unpredictible, the game is unplayable for me

i hope the monday patch will work

but CCP did you test any patch ? ATI cards are not so unusual in the world or are they ?
CCP Snorlax
C C P
C C P Alliance
#198 - 2014-02-01 17:11:32 UTC
Janney Jill wrote:
Same problem here

ATI 7970 Driver 13.12

reducing to DX9 and other parametrs only extend the time until next crash

as the crashes are unpredictible, the game is unplayable for me

i hope the monday patch will work

but CCP did you test any patch ? ATI cards are not so unusual in the world or are they ?


Yes, we did - not every ATI card crashes. There are more factors involved, but once we found a repro case we were able to find a workaround that should go out on Monday.

CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#199 - 2014-02-01 17:26:38 UTC
CCP Snorlax wrote:
Janney Jill wrote:
Same problem here

ATI 7970 Driver 13.12

reducing to DX9 and other parametrs only extend the time until next crash

as the crashes are unpredictible, the game is unplayable for me

i hope the monday patch will work

but CCP did you test any patch ? ATI cards are not so unusual in the world or are they ?


Yes, we did - not every ATI card crashes. There are more factors involved, but once we found a repro case we were able to find a workaround that should go out on Monday.

Will it be a fix for the window (not responding) FPS stutter issues as well you think or will we have to wait for this issue to be solved before that one will get full focus.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.
NinjaTurtle
Pator Tech School
Minmatar Republic
#200 - 2014-02-01 18:38:53 UTC  |  Edited by: NinjaTurtle
Sarah Nalelmir wrote:
Recently updated my NVidia driver and with the latest patch to game as well as a proper sli profile for eve now, things are running fine with dx 11.

you're lucky, there's a growing thread of people who can't say the same lol
a fix monday is better than nothing, thanks i guess