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Rubicon 1.1 : Instant crash

Author
Triakis Cadelanne
Federal Navy Academy
Gallente Federation
#1 - 2014-01-28 17:09:13 UTC  |  Edited by: Triakis Cadelanne
Hi,

I'm experiencing an instant crash as soon as I'm logging a character since today's update. My GPU is an AMD Radeon HD 7800, my drivers are all updated. I'm running on windows 7.

Any solution ?
Stormzel
Aliastra
Gallente Federation
#2 - 2014-01-28 17:19:42 UTC  |  Edited by: Stormzel
+1
same
freezes, then crashes

Video - ATI RADEON HD6970

after update 28.01.14
Honrado deQuiros
Cartella Shipments and Storage
#3 - 2014-01-28 17:34:23 UTC
On the launcher settings, what is the DirectX version that you are running? Have you tried switching from 9 to 11 or vice versa?
Stormzel
Aliastra
Gallente Federation
#4 - 2014-01-28 17:49:34 UTC
Stormzel wrote:
+1
same
freezes, then crashes

Video - ATI RADEON HD6970

after update 28.01.14

Video - HIS RADEON HD6970 2GB *
neer star gate and dead spece in system "Fluekele"

On the launcher settings,the DirectX 11
Muumiperuna Bastanold
Brutor Tribe
Minmatar Republic
#5 - 2014-01-28 18:20:32 UTC  |  Edited by: Muumiperuna Bastanold
Same issue, game immediately crashes when character is selected and the login occurs.

Win 7 64 bit, MSI (Radeon) R6950 Twin Frozr II 2GB. I use Dual screens 1080p

Solved issue by switching to safe mode in launcher. Using DX11 as before. I would love to enjoy the graphics again though.
Stormzel
Aliastra
Gallente Federation
#6 - 2014-01-28 18:26:54 UTC
i'm run http://cdn1.eveonline.com/client_repair/345/repair.exe check
and try click in the launcher settings
"Clear all cached data"

Yet I test ....

ps. Systems - Halle,Bereye .
Michele Bachmann
The Scope
Gallente Federation
#7 - 2014-01-28 18:36:37 UTC
+1 amd 7950
Tecto Tecten
Centaurus Soldiers
#8 - 2014-01-28 18:42:43 UTC
Same here. Instant crash with an ATI Mobility Radeon HD 5650. The card crashed as soon as I got out of station. I run dual screens. I've tried playing with a single screen, windowed mode, full screen, different resolutions, etc but I get an instant crash as soon as I warp back near the station. Drivers were up to date. I've updated drivers to the newest ones still in beta testing but to no avail.

Switching to DitectX 9 seems to fix the issue.
Tanner'M
Gnadenschuss
#9 - 2014-01-28 18:45:28 UTC
Mine runs for a while, then the AMD driver crashes. Just lost a fight due to this.

Radeon HD6800
Sta Khanov
Ministry of War
Amarr Empire
#10 - 2014-01-28 18:48:39 UTC
+1 AMD HD5700 . Looks better with DirectX 9
Honrado deQuiros
Cartella Shipments and Storage
#11 - 2014-01-28 18:56:04 UTC
As per Rubicon 1.1 Issues, this is already known by CCP so, a patch will be coming Soon™.
EvE Kansene
Doomheim
#12 - 2014-01-28 19:03:36 UTC
+1 AMD R9 270X Crashes after warping to gate. says driver crashed.
Alexg567
Republic Military School
Minmatar Republic
#13 - 2014-01-28 19:10:22 UTC
I am having the same issue with an AMD HD5700. Game crashes when undocking and there is a lot on grid or when jumping system after around 10 minutes logged in.
Sonkut
Catsoup Empire
#14 - 2014-01-28 19:54:36 UTC  |  Edited by: Sonkut
ATI 5870, Win7 64 pro,

Crash when i land at stargates, but not all stargates, i made it 3 systems before this happened.

Current system Balle, crashed on way in, crashing trying to get out through Aufay

EDIT: Cleared cache from launcher, all good now.

Second edit: Worked for 5, started crashing again. Updated driver, still the same.

Trying with DX 9 now.
Dewa Pedang
Ministry of War
Amarr Empire
#15 - 2014-01-28 20:02:31 UTC  |  Edited by: Dewa Pedang
+1 here ATI 7850 .
Crashing on Login 2-3 times before i can log , crashing ingame after randomly .
Get the Msg , Driver stoped working .....
Lost a ship allready to it ..... Please fix because if i petition im probebly gona get told "Our logs show nothing ... " as per usual .


Switched from Dx11 to Dx9 , cleared all cach files , cleared all settings . Nothing works .
WarbossGoreGutz
The Dark Bananna Corp
#16 - 2014-01-28 20:05:35 UTC
+1 sapphire 6850 1gb , running two eve clients on dual screens , when warping to gates client will crash the display driver. Gates have all been in caldari space the citadel. When driver recovers one of the clients that did not crash will recover other will freeze.

Workaround for the time being dropping to lowest settings been working or flying with map open seems to help.
Lord Chronicus
Aliastra
Gallente Federation
#17 - 2014-01-28 20:25:50 UTC
Multiple crashes around kirras and nani. seems to be around star gate jumps... Sapphire Rasdon HD 5770
Melina Lazori
Mission Ready Mining
Fly Fearless
#18 - 2014-01-28 20:30:45 UTC
Obviously known about already, but it seems the crashing only happens with mine (HD7970) when the Texture Quality is set to anything but Low, I have all other settings maxed and the game will run with Texture quality at low. YMMV but this worked for me, except everything looks like crap :/
Shin Obad-Hai
Globus Intergalactic Property Holding
#19 - 2014-01-28 20:39:31 UTC  |  Edited by: Shin Obad-Hai
It seems the bug affects AMD / ATI Radeon graphic cards. In particular the HD7700 series. After someone comes out from any kind of warp, the game crashes, the screen freezes.

I have the same card (Gigabyte Radeon HD 7770, 1GB RAM), and I experienced the same crash. However, after some trial and error I found a temporary solution.

1. Open launcher
2. Find the options icon in the upper right corner
3. Select 'Eve Client Settings' tab
4. Clear your user specific client settings
---
I also cleared my 'cached client data', and ran 'EVE online repair tool'. These may or may not be necessary, I don't know for sure.
---
The process returns the settings - and especially the graphic settings - to the default. After launching the game, everything will be set back to the point when you first entered the game. Aura will offer his/her/its tutorial help, and so on. So, you have to take your time and set back everything the way you like your client.

After that the game runs and don't crashes.
---
Till CCP finds a permanent solution for the a.m. graphic cards, DO NOT ALTER THE QUALITY OF YOUR GRAPHIC SETTINGS. I did it, and optimalized for quality - and lo, the game crashed again. Optimalize for performance worked for me.
---
If nothing helps, then delete / uninstall the game, download the installer and then the full game package again, then reinstall the game. 'Turning off your comp and back on' method always works. I mean, reinstall this time. I did it.
---
Have fun!
---
To CCP: next time I offer my humble services for a moderated price to betatest any of your releases. Sarcastic wink. Thank you.
Christine Vystla
Cosmos Collective
Goonswarm Federation
#20 - 2014-01-28 20:59:00 UTC
Got exactly same problem.

After im logged in, i can hear just "warp drive active" and then "Display driver stopped responding and has recovered"

It just started after todays update. I tried everything as described here, on the forums for help, even fresh installation of OS. I got Radeon HD 7850.

Cant do anything about it. I tried everything what i can.

Any solutions, for that?

Thank you
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