EVE New Citizens Q&A

Dear CEO, CCP Games.

Kindly change the advertising on your website, and in particularly 1.3 and 7.1 of the EVE Online New Pilot FAQ and similar statements to "battles between thousands of players'. The battle in HED-GP bluntly proved that this is simply a lie - while the game may have been able to host such battles in the past, it can no longer do so.

When 700 dreadnaughts jump in, and 300 of them wait 50 minutes or more to be bounced back to where they began, and 250 of them die before thier pilots load because of horrific server performance, it is simply no longer appropriate to refer to "massive fleet battle with battlrships, dreadnaughes carriers or even titans'. Indeed, the Nyx and titan fleets never jumped in, because the battle was lost due to CCP server performance issues,

My understanding is that it is not acceptable to lie to customers about the quality of the product in Europe. Please amend your advertising accordingly to reflect that your product is unable to host battles between thousands of players where you can actually play. If you were in system, you can sit there and watch a slideshow. If you were jumping into system, you can sit there and watch a warp tunnel and be dead on arrival. Neither reflects the gameplay in the video trailers or written advertising on your website.

The HED-GP battle this past week has shown CCP's claims to be badly overstated, as such please amend your advertising until such time as you have made epic nullsec battles actually possible. The HED-GP battle was an epic debacle, not the epic encounter we all wanted it to be.

This game is showning its 10 year old programming is simply not capable of hosting the battles that the numbers in the current playerbase can bring to bear. While mass cancellations over the utter rubbish gameplay may help to alleviate the problem, I do feel that I have been paying for and skilling up to play a game you advertised to me, but that does not in fact exist.

I am very, very upset with you. Refund my dreadnaught training at least, they are useless now thanks to Rubicon and the design team's love of drones.

But I do now ask you in this open letter to cease and desist from advertising battles between thousands of players - your product is simply not delivering on that advertising. Hundreds, sure. Thousands? HED-GP proves that the current reality is "no, you can't".


Kind regards
Lysette

Oh god, keep that sh!t out of newbie forums at least.

Reported for being forum failure.

Sigh, this crap again, really, and in new citizen forums too ? if you don't like the game you can, you know, not play?

Or take time off, go get laid/drunk/see a movie etc.

Your not gonna get anything refunded, makes me laugh, don't fly what you cant afford to not replace. Simple as that really.

I havn't read anything over in GD for a very long time. But tbh i think people are pissed at GD more than disagreeing with this guy.

If the servers have to slow down massively to handle large numbers of people, CCP should do something to fix it. I come to this conclusion based on the fact that Eve Online is a MASSIVE part of their income, and updates to hardware must happen at the same time as updates to software.

If you're going to operate and charge money for a software product these days, you should have the hardware to run it smooth whatever or it won't be much fun playing. That goes for both consumers AND the company who operate the service, assuming (as in this case) that the consumers experience is effected / limited by the power of the providers servers.

So while i love to poke a ranter as much as the next guy.. CCP need to get faster computers if current ones can't run the game like it's meant to be run.

Sorry, hopefully enough of you know i'm not this guys alt or somethin :/