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Providing the 'New Player Experience' Ourselves

Author
Lady Areola Fappington
#41 - 2014-01-15 18:41:24 UTC
Erufen Rito wrote:
Jessica Danikov wrote:
Lady Areola Fappington wrote:
So, do your part. Go pop a newbie. Just, when you do, explain what they did wrong, teach them how to fit a ship, and encourage them to go have fun.


Newbie griefing is practically defined by not doing that last bit. Instead, they antagonise them and milk them for tears then share those tears with their fellow bitter vets for amusement and social validation within that circle. Not that I'd say I'm against griefing (unless it's a breach of the EULA)- I love that EVE has the freedom to enable that style of play.

I do think you're right, blowing someone up could be an awesome way to make friends in EVE. An old adage I strongly stand by is 'friends shoot friends'. The longer you play EVE, the more people you know, the more likely someone you know well who's moved on to other places is going to end up in your crosshairs and that should never be taken personally.

To build on this a bit more. I just recently popped a fairly new player, and I tried to convo him. After his damn CSPA pop up came up, he declined convo. I sent him a mail, telling him to convo me for his sake. He did, and was a bit uninterested in what I had to say. I gave him my play by play as to how we caught him and why he died, and ways to prevent that from happening again. He was honestly happy, and kept on asking me things about the game. I got my kill, he got some experience and knowledge at the cost of his ship. Im fairly certain this guy will tick around for a while.



That's the way to do it, friend! It's honestly not that hard. In fact, here's a sample EVE mail I sent to a newbie I ganked a few days ago. He's still asking advice on fittings and skill plans. It's adorably awesome.


Dear XXXX

Hi, I'm the person who caught your Thrasher in XXXX. You put up a good fight, I wasn't expecting someone of your game age to pull the trigger! Here's some tips that may help you win your next fight.

For one, I noticed you were trying to block damage using both your shield and armor. While this seems like it makes sense, in EVE, it's best to focus on one or the other, depending on how your ship slots and bonuses are set up. It's a little complex, so if you want to know more, send me a message.

Also, you didn't have "tackle". Tackle are the modules that prevent someone from running away from you. If you want to PVP, it's almost a requirement to have those mods.

Third and finally, you were fitting warp core stabs. Those gimp you really badly if you're planning on fighting. Save them for pure travel, it drives gatecampers nuts!

All in all, you did a good job. If you'd like anymore advice, feel free to send me a message. I'll help you out the best I can. See you in space!

7.2 CAN I AVOID PVP COMPLETELY? No; there are no systems or locations in New Eden where PvP may be completely avoided. --Eve New Player Guide

Malcolm Shinhwa
The Scope
Gallente Federation
#42 - 2014-01-16 02:57:32 UTC
Look at my killboard. Look at my first loss. Ganked my Venture and pod. I thought it was freakin' awesome that I could just get whailed on like that. That guy was the first friend in Eve I made.

[i]"The purpose of fighting is to win. There is no possible victory in defense. The sword is more important than the shield and skill is more important than either. The final weapon is the brain. All else is supplemental[/i]."

Ivan Krividus
Cold Lazarus Inc
The-Expanse
#43 - 2014-01-16 03:11:13 UTC
Lady Areola Fappington wrote:
The best way to improve the new player experience is to explode the newbie.

I know that sounds brutal, but think it out. A person who can't handle an "unfair" fight like that will quit. There's nothing wrong with quitting, EVE isn't for everyone. They save some sub money, and it's less an impact than if they hung around for 6 months and lost a really expensive ship. It'll also help filter the terribad "change EVE to make it safer for me" forum posts.

Now, the person who hangs in there after an "unfair" fight, that's the person we want in EVE. The early experience losing a cheap ship starts to immunize them to worse losses in the future. It'll be that sort of person who doesn't fear PVP, and will help generate new content in their own ways.


So, do your part. Go pop a newbie. Just, when you do, explain what they did wrong, teach them how to fit a ship, and encourage them to go have fun.

This is true. The first time i got ganked, lost a fight, got my loot stolen, or lost my L3 mission cane to a ninja looter, was truly the first time i realized how awesome the game was. Sure, it sucks at times, but the fact that such things are doable in this game was epic, and the game changed from being overwhelming in a boring and lost way to overwhelming in an exciting and mysterious new way. Who knew what I could do, what I could invent, what I could explore? This overwhelming freedom is what makes some of us crazy about the game and pisses off others and makes them quit. There is no changing that.
trader joes Ichinumi
Doomheim
#44 - 2014-01-16 04:17:17 UTC
Kimmi Chan wrote:
Angelica Dreamstar wrote:
Jessica Danikov wrote:
I actually moved from a newbie-friendly/recruiting corp to a bigger, less newbie interested organisation and came to conclusion that they are as much part of the problem in a passive manner than anyone else. Hell, I'm becoming guilty of being disinterested in newbs myself, so my post was as much a challenge to myself as the greater community.

I'd love some good ideas about how the whole friend-fostering thing could be promoted... some kind of pen-pal matchmaking system perhaps? Or would nobody care/bother with that?

It's a lost cause talking to these people.


The reasons for why that's the case... well, you state them youself.

I'm not like these people. Want to help, or would you prefer failing trying to find it?


Angelica had been trying to help new players for the last several days. Trying to get them to respond in local is a real challenge. I think a mentoring program is a great idea. Eve and all of its intricacies can be a bit overwhelming to a new player. There is the New Citizen Q&A Forum but how many of them are aware that it exists? There are corps like Eve-U but I'm not sure how many they are still enrolling.

Rookie Help and the School Corp Chat are often filled with bittervet alts who at best give good advice in a way that the new player isn't understanding and at worst berate them for their questions.


As a 3 mont hplayer, Eve Uni is great for new players.

Unfortunately, they have a fairly long convoluted application process. It took me over an hour to do everything over the course of multiple days.
Tavi Baldocchi
Federal Navy Academy
Gallente Federation
#45 - 2014-01-16 04:37:32 UTC
Why not start a big brother program? We can raise some isk hire people to fly around the staring systems explain to new players about a big brother program and then hook them up with one. We could make sure we have some decent older players as big brothers, regardless of what people say there is a lot of very help people in the game. Other then maybe the guys scouting the start systems Noone will have to leave there corporate or join a new one. If this is done the right way I think it could really help keep some people that might other wise quit.
NightCrawler 85
Phoibe Enterprises
#46 - 2014-01-16 06:43:53 UTC
Just want to say something about mentor programs.
While this looks good on paper it won't work.

Example.
I'm a carebear, I have limited experience in PVP. I mentor a new player and suddenly he asks questions about PVP.
That leaves me with 3 choices.
Try to make something up, and end up giving bad or wrong advice.
Admitting I have no clue, thus be useless to the person.
Try to convince the new player that he shouldn't even bother looking into PVP.

This can be applied to any play style, and as I'm sure most will agree on, neither of these options are good.

For the person that mentioned the difficulties getting a new player to talk in local.
Try the career agent systems. They tend to be a couple of days old there and feel more secure thus dare to ask questions in local.

And for the poster that mentioned laziness, I agree. It's easy to find the NCQA section of the forums and get help or find guides, and while some hand holding is ok in the start any new player should take the initiative to try and get the information on their own (like by sending the "nasty pirate"a mail and ask how they can try to prevent getting blown up so easily in the future Lol).
Yosef Brinalle
University of Caille
Gallente Federation
#47 - 2014-01-16 07:21:11 UTC
Ramona McCandless wrote:
dexington wrote:


People wonder why the player base is not rapidly growing, well who the **** really wants to play a ****** game like eve with a bunch of sociopaths like us?



No we dont, we are glad that the unwashed masses stay away because theres no Push-Butan-A mentality, that theres no pets, no constant "Buy Upgrade Or Dont Get To Level 99", no custom furry faced avatars, no arguments about which is better X-*******-Factor or Strictly in local, no nerf-the-**** out of market forces AH, no reference to ******* Warhammer, no Force Powers, no emo cunts choking our paths with their bloated, stinking disgustingly whiny corpses and no sparkly vampires.



This pretty much says it. While more/new players might be good for CCP, it is unpleasant for the hard-core of the player base. Soon there will be other space games available to hopefully suck up anyone interested in a space game and the hard-core EVEers won't have to deal with the riff-raff anymore.

And hopefully EVE will stay alive so that hard-core EVE players won't feel compelled to pollute any other games.
Zappity
New Eden Tank Testing Services
#48 - 2014-01-16 07:30:26 UTC
Yosef Brinalle wrote:
Ramona McCandless wrote:
dexington wrote:


People wonder why the player base is not rapidly growing, well who the **** really wants to play a ****** game like eve with a bunch of sociopaths like us?



No we dont, we are glad that the unwashed masses stay away because theres no Push-Butan-A mentality, that theres no pets, no constant "Buy Upgrade Or Dont Get To Level 99", no custom furry faced avatars, no arguments about which is better X-*******-Factor or Strictly in local, no nerf-the-**** out of market forces AH, no reference to ******* Warhammer, no Force Powers, no emo cunts choking our paths with their bloated, stinking disgustingly whiny corpses and no sparkly vampires.



This pretty much says it. While more/new players might be good for CCP, it is unpleasant for the hard-core of the player base. Soon there will be other space games available to hopefully suck up anyone interested in a space game and the hard-core EVEers won't have to deal with the riff-raff anymore.

And hopefully EVE will stay alive so that hard-core EVE players won't feel compelled to pollute any other games.

This doesn't make sense. Remember there is a difference between changing the game to accommodate noobs and RETAINING noobs. Lots of people who might be 'good' EVE players don't hang around long enough to get invested. These are the people we want to encourage to stay by helping out.

Zappity's Adventures for a taste of lowsec and nullsec.

Vehestian
Applied Anarchy
The Initiative.
#49 - 2014-01-16 16:06:37 UTC
Not to be all "back in my day" *long wheezy cough* but when this thing started out we had no intro at all, to anything. That was awesome because it made undocking seem mysterious and dangerous. WTF is 'ship'? I never once assumed I was safe, anywhere. This is in Todaki at the time, 2003. Was a strong independent noob didn't need no tutorial. *snap snap*

This being said, I endorse the idea of camping newb systems for recruits / mentoring. Some of the best pilots I ever recruited were fresh out of the box. Totally worth doing. Keep in mind they really enjoy things that you might find mundane, like warping. The worst thing that could happen to new players is having them get isolated in a PVE world surrounded by silent agents and long rolling asteroid fields. Sure, get them blown up one way or another. Know that not every one of them is going to get it at first. Some will enjoy the fireworks, while others are going to want a slower intro to the finer details. If you're going to get newbs exploded, fleet up with them and take them to lowsec / null. Not advocating holding their hand the whole way, just drag them out of station/mission/belt and find a way to get them to have that first nervous breakdown. That's what kept me in the game at least.

Oh, and alts, that's where this thing gets weird. Paranoid null recruiters hear my whispering tears. *they're all spies*
Jessica Danikov
Network Danikov
#50 - 2014-01-16 18:17:19 UTC
So when I said befriend a newbie, I did mean be... friends with them. Any mentorship is entirely up to whether people want to mentor their friends or not, but I have plenty of EVE friends I haven't taught a thing to, I have a bunch of friends I'm red to and would shoot without hesitation if our ships happened to be within proximity of each others.

I like the 'Big Brother' terminology better, or maybe it'd be easier if people thought of it as 'pen pals'.
Anslo
Scope Works
#51 - 2014-01-16 18:28:51 UTC
Stop posting and start acting then. This doesn't need a formal coordinated effort, as I said before. You all have experience, knowledge, tips, and isk to help Eve retain newbros. Build up a community yourself to help them. Go out randomly and talk to them in highsec. Go guide them through lowsec.

Talking about it is OK, acting on it is better. I learned this over the past 7 months and let me tell you doing this newbro helping is the most fun I've had in Eve in years. You're all leader material. Start leading and teaching these people.

[center]-_For the Proveldtariat_/-[/center]

Angelica Dreamstar
Aliastra
Gallente Federation
#52 - 2014-01-16 18:42:23 UTC
Anslo wrote:
You're all leader material. Start leading and teaching these people.
No, they aren't and you know that.

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE

Etria Issen
Imperial Varista
#53 - 2014-01-16 18:44:34 UTC
Angelica Dreamstar wrote:
Anslo wrote:
You're all leader material. Start leading and teaching these people.
No, they aren't and you know that.


Yeah I wouldn't trust myself to lead people.

I'm paranoid and distrusting of EVE in general. It's why I hide in high-sec!
Angelica Dreamstar
Aliastra
Gallente Federation
#54 - 2014-01-16 18:50:54 UTC
Etria Issen wrote:
Angelica Dreamstar wrote:
Anslo wrote:
You're all leader material. Start leading and teaching these people.
No, they aren't and you know that.


Yeah I wouldn't trust myself to lead people.

I'm paranoid and distrusting of EVE in general.
It's really good that you can admit that to yourself. This way, you have a base to understand your behaviour and can correct it, if it becomes a necessity. That's much more than most other people can say from themselves.

Just want to add, btw, that I wasn't trying to insult anybody, just point out that it's simply not the case.

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE

Anslo
Scope Works
#55 - 2014-01-16 18:51:40 UTC
If you cant/wont help, then dont hinder it. Simple as that.

[center]-_For the Proveldtariat_/-[/center]

Angelica Dreamstar
Aliastra
Gallente Federation
#56 - 2014-01-16 18:56:15 UTC  |  Edited by: Angelica Dreamstar
Anslo wrote:
If you cant/wont help, then dont hinder it. Simple as that.
It would help already if people stopped talking about literally everything that goes on in their mind and instead started acting on it. All the nonsense talking is just hindering themselves AND others who get caught into pointless discussions or get discouraged. Who would have thought that being allowed to have an opinion can enslave the masses so easily.


And no. It's not that easy. You would love that and I may agree on that, but it simply isn't.

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE

Anslo
Scope Works
#57 - 2014-01-16 19:00:10 UTC
Actually it is. I acted. I still act. It is working. People have told me they were about to quit Eve before meeting me and doing Scope roams. I'm not posting here to argue or talk the talk without the walk. I'm posting so that more talkers walk the walk. Or you can just say it's not that simple and discourage others. Me? I'll keep doing what I've been doing with my newbros.

[center]-_For the Proveldtariat_/-[/center]

Angelica Dreamstar
Aliastra
Gallente Federation
#58 - 2014-01-16 19:10:32 UTC  |  Edited by: Angelica Dreamstar
You seem to have read different words than I have written. I don't discourage others simply by saying that "If you won't/can't help, don't hinder it" isn't as easy as you seem to want it to be. This was adressing you, because two posts in a row you write something that isn't based on reality at all. But hey ... whatever. I'm glad I'm doing my part.

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE

Etria Issen
Imperial Varista
#59 - 2014-01-16 19:13:26 UTC
Angelica Dreamstar wrote:
Etria Issen wrote:
Angelica Dreamstar wrote:
Anslo wrote:
You're all leader material. Start leading and teaching these people.
No, they aren't and you know that.


Yeah I wouldn't trust myself to lead people.

I'm paranoid and distrusting of EVE in general.
It's really good that you can admit that to yourself. This way, you have a base to understand your behaviour and can correct it, if it becomes a necessity. That's much more than most other people can say from themselves.

Just want to add, btw, that I wasn't trying to insult anybody, just point out that it's simply not the case.


Nah I wasn't insulted or anything, I just felt like saying that.

And yeah, I admit it. I'm not a competitive person by nature, and only seek out PvP when it's the consenting sort. The fact low/null are vast swaths of lawless space, where PvP can happen anytime doesn't appeal to me much at all. I prefer structured conflict, like PvE.

Not to say I haven't played open world PvP games before, but even those generally have a code of honor. I don't really expect EVE to have that, given some people say you have to get rid of said concept of "honor" to play EVE.
Anslo
Scope Works
#60 - 2014-01-16 19:17:11 UTC
Angelica Dreamstar wrote:
You seem to have read different words than I have written. I don't discourage others simply by saying that "If you won't/can't help, don't hinder it" isn't as easy as you seem to want it to be. This was adressing you, because two posts in a row you write something that isn't based on reality at all. But hey ... whatever. I'm glad I'm doing my part.

OK I reread your post and I apologize for jumping at you. Yes there are many who would love to hinder newbro projects and who have tried to hinder mine. It's a lot of work preventing it, but it's worth it to me. So far, we've been successful.

Again, sorry for blowing up at you.

[center]-_For the Proveldtariat_/-[/center]