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Can't login?

Author
lSwampFoxl
Fronk Foundation
#1 - 2014-01-15 15:47:06 UTC
This is my first time trying out singularity and I setup the client but when I try to login it tells me invalid username or password?
Ladura Aubaris
Aliastra
Gallente Federation
#2 - 2014-01-15 16:48:42 UTC
I have the same Problem! My char should be old enough to be @SiSi but I cant login either!
Kendal Knighte
Caldari Provisions
Caldari State
#3 - 2014-01-15 21:51:08 UTC
Same problem too and my characters are all somewhat old, and this one in particular is years old.
Sable Moran
Moran Light Industries
#4 - 2014-01-16 09:56:24 UTC  |  Edited by: Sable Moran
Last mirror was taken October:

Quote:
Mirror status:

When were the mirrors taken from TQ:
Singularity: October 15th, 2013
Duality: October 15th, 2013


If your character was created after that, make a new one. Remember that you have the use the password that was valid at the time the mirror was taken.

Sable's Ammo Shop at Alentene V - Moon 4 - Duvolle Labs Factory. Hybrid charges, Projectile ammo, Missiles, Drones, Ships, Need'em? We have'em, at affordable prices. Pop in at our Ammo Shop in sunny Alentene.

Ladura Aubaris
Aliastra
Gallente Federation
#5 - 2014-01-16 12:51:06 UTC
I have 2 Accounts, one created pre-october, another one created past-october... both arent able to Login

the older one was inactive at the time the mirror was taken, and got activated after the mirror-date, but i did a Password Change, because i cant remember the old one obviously.

the new one is about 2 Weeks old but with "incorrect User/Password" message too!
Kendal Knighte
Caldari Provisions
Caldari State
#6 - 2014-01-16 21:04:59 UTC
Did the following things...
- Installed SiSi launcher and initialized a fresh install of singularity
- Tried ALL previous passwords, they all did not work.
- Recreated shortcut, manually
- Used 20 day old account (only used one password ever)
- Asked several people about this issue and they all have no clue why this is happening :P
Thanks.