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Issues, Workarounds & Localization

 
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ISSUES WITH LAUNCHER

First post
Author
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lord kershane
Hypnotic Anarchy
Fraternity.
#1 - 2014-01-09 02:13:48 UTC

Hello. I am having issues with the launcher. Every time i start it up it crashes on me. Please help me
Tau Cabalander
Retirement Retreat
Working Stiffs
#2 - 2014-01-09 04:13:47 UTC
Same here. Tried repair.exe but that didn't help. I'm currently re-downloading the latest full client, and will try a re-install.
KEEPO
Cut-Price Trading
Mullo Hokema
#3 - 2014-01-09 05:07:34 UTC
Try this, it worked for me. Launch the game without using the launcher, evefolder/bin/exefile. It eventually opened the launcher and started downloading and now it works as it should.
Tau Cabalander
Retirement Retreat
Working Stiffs
#4 - 2014-01-09 06:01:27 UTC
Tau Cabalander wrote:
Same here. Tried repair.exe but that didn't help. I'm currently re-downloading the latest full client, and will try a re-install.

Phew! This worked for me!
lord kershane
Hypnotic Anarchy
Fraternity.
#5 - 2014-01-09 06:17:48 UTC
fixed it. i just re-installed the launcher.
Tau Cabalander
Retirement Retreat
Working Stiffs
#6 - 2014-01-09 20:30:27 UTC
lord kershane wrote:
fixed it. i just re-installed the launcher.

I don't touch ANYTHING in the client, because CCP can mistake that for client modification, and it is a huge hassle trying to get your accounts un-perma-banned by proving a GM / DEV told you it was okay.

Paranoid? I am now.
mechtech
Ice Liberation Army
#7 - 2014-01-09 21:28:25 UTC
Is there any workaround to reinstalling the whole client? I've already tried reinstalling the launcher and it didn't work.

I have 8 clients and really don't want to babysit 8 reinstalls and possibly lose settings Ugh

I'm using the 331.65 NVIDIA drivers that were released a couple months ago, they had no trouble with past Eve clients (just mentioning this because I've heard people talk about new drivers causing issues, which is not the case with me).
KIller Wabbit
MEME Thoughts
#8 - 2014-01-09 21:56:29 UTC
Just use the client executable directly. Simpler, less memory tied up in marketing.
mechtech
Ice Liberation Army
#9 - 2014-01-09 22:05:21 UTC
I am loading from eve.exe directly, but it still brings up the broken launcher.

Also, I tried repair.exe but got "DBRunRecoveryError: (-30974, 'DB_RUNRECOVERY: Fatal error, run database recovery -- PANIC: fatal region error detected; run recovery')"
Northern Misfit
Far Mt Logistics
#10 - 2014-01-09 22:39:12 UTC
I had this problem yesterday. Tried the work arounds, even went so far as to play with native graphics and nothing helped with the launcher. I deleted the entire thing from my computer, emptied trash (just to make sure) and restarted the computer, redownloaded the client, installed, restarted and launched flawlessly. Now of course Aura thinks I'm a noob and is trying to get me to finish a tutorial and I have a borked overview. But I can deal with that.

Apologies ahead of time if you appear on my overview

High Priestess of the Sovereign Realm of Explosions and Light
Lisara Khatam
Aliastra
Gallente Federation
#11 - 2014-01-09 23:30:12 UTC  |  Edited by: Lisara Khatam
Just yesterday I updated my graphics drivers to the latest from Nvidia myself. Now, the launcher starts, freezes, and causes an application hang. I just ran the repair tool and got this:

Quote:
Traceback (most recent call last):
File "repairTool\progressPanel.pyc", line 82, in _TaskRun
File "repairTool\repairUI.pyc", line 97, in Start
File "repairTool\repairLogic.pyc", line 199, in Repair
File "repairTool\repairLogic.pyc", line 380, in Restore
File "zsync\zsync.pyc", line 407, in RestoreFolder
File "zsync\zsync.pyc", line 464, in ReconstructFiles
File "zsync\zsync.pyc", line 505, in ReconstructFile
File "checksum.pyc", line 369, in SetSum
File "shelve.pyc", line 110, in __contains__
File "_abcoll.pyc", line 342, in __contains__
File "bsddb\__init__.pyc", line 270, in __getitem__
File "bsddb\dbutils.pyc", line 68, in DeadlockWrap
File "bsddb\__init__.pyc", line 270, in
DBRunRecoveryError: (-30974, 'DB_RUNRECOVERY: Fatal error, run database recovery -- PANIC: fatal region error detected; run recovery')
Total Runtime: 0h04m00s


Quick edit: Ran the repair tool again and everything patched fine. Launcher still causes application hang.
CCP Atropos
C C P
C C P Alliance
#12 - 2014-01-10 16:23:08 UTC
Try clearing the EVE Launcher's cache from the settings panel.
mechtech
Ice Liberation Army
#13 - 2014-01-10 20:56:54 UTC
CCP Atropos wrote:
Try clearing the EVE Launcher's cache from the settings panel.


It freezes up and goes "not responding" right after launching. Is there a way to manually delete the launcher's cache?
Servjen
Giant Industrials
Center for Digital Chemistry
#14 - 2014-01-10 21:18:06 UTC
Same problem.
But when you use the eveexe file workaround to open the client yu can open the launcher as if nothing is wrong while the client is open. Wierd.

This is where I put my signature, right?
Smoking Blunts
ZC Omega
#15 - 2014-01-10 21:29:43 UTC  |  Edited by: Smoking Blunts
had the same issue.

I did how ever fix it by pasting another copy of eve into that folder(same as every time the launcher breaks). took 2 mins.

this is why you should always have more than one install of eve on your computer. the launcher its shite in a file

OMG when can i get a pic here
Matthew Toomb
FundaMetal Productions
#16 - 2014-01-11 00:00:55 UTC  |  Edited by: Matthew Toomb
Ditto, third day in a row that I've had client problems... Normally no issues whatsoever... Restarting used to help, but now it's a dodgy fix at best. Still getting a "not responding" error.

I'll try the above fixes and hope for a patch.

Thanks for the info!

UPDATE:

I managed to QUICKLY click the settings cog after I opened the launcher, which let me clear the cache and thus fixed my issue so far. Hope it sticks, good luck.
mechtech
Ice Liberation Army
#17 - 2014-01-11 03:29:32 UTC
Matthew Toomb wrote:

UPDATE:

I managed to QUICKLY click the settings cog after I opened the launcher, which let me clear the cache and thus fixed my issue so far. Hope it sticks, good luck.


That did it, great thinking!

Just spam clicks on the spot that the gear appears and the settings window will pop up before it crashes.

CCP needs to look into this though, that's a pretty silly thing for players to have to do in order to fix a broken client.
Officer Nyota Uhura
#18 - 2014-01-12 18:19:11 UTC
Had the same problem with both on a mac and a windows 7 computer: launcher froze before you could do anything. On mac computer manually deleting cache files fixed the problem. On the windows computer, had to manually start the bin/exefile, and then it started working.
Matthew Toomb
FundaMetal Productions
#19 - 2014-01-15 06:43:59 UTC  |  Edited by: Matthew Toomb
Dangit, my temporary fix isn't working anymore... I thought the patch fixed it, but now my client is freezing again. Only on my work computer though, my reg i7 works fine... Weird.

Now when I click the settings and clear the cache the launcher won't open back up.