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Dev blog: CSM8 - 1st Summit Minutes Published

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Author
CCP Phantom
C C P
C C P Alliance
#1 - 2014-01-02 20:57:48 UTC  |  Edited by: CCP Phantom
The 8th Council of Stellar Management (CSM8) and CCP had their first scheduled summit in late August, 2013. A wide variety of topics were discussed during the summit in Reykjavik, and the detailed meeting minutes are finally published.

Read the devblog by CCP Dolan for a quick overview; alternatively you are welcome to dive directly into the meeting minutes!

Special thanks go to the CSM!

CCP Phantom - Senior Community Developer

Nicen Jehr
Subsidy H.R.S.
Xagenic Freymvork
#2 - 2014-01-02 21:10:25 UTC
GJ CSM8 + CCP it was nice to see your pics in the collectors edition :)
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#3 - 2014-01-02 21:11:12 UTC  |  Edited by: Salpun
Yes its out.Cool

Typos:

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Ali Aras
Nobody in Local
Deepwater Hooligans
#4 - 2014-01-02 21:13:24 UTC
HALLELUJIAH THANK GOD. Bracing myself for mad comments about minutes contents in 3...2...1...

Regarding the comment about minutes overhauls, please discuss that in this JPSC thread: https://forums.eveonline.com/default.aspx?g=posts&m=4044214#post4044214 . It covers a conversation we had with CCP Dolan on-air on a G+ hangout and some interesting discussion afterwards. Please, please, please post there-- this is your chance to have a direct effect on how you are represented to CCP.

http://warp-to-sun.tumblr.com -- my blog

CCP Dolan
C C P
C C P Alliance
#5 - 2014-01-02 21:20:29 UTC
Heyo, minutes are finally out, now to start posting stuff about the next summit :)

CCP Dolan | Community Representative

Twitter: @CCPDolan

Gooby pls

Xander Phoena
Brutor Tribe
Minmatar Republic
#6 - 2014-01-02 21:21:50 UTC
About time guys! Least now I know what I'll be doing tomorrow...

www.crossingzebras.com

Schmata Bastanold
In Boobiez We Trust
#7 - 2014-01-02 21:22:48 UTC
I'm already excited about next Christmas and minutes from CSM8 2nd summit.

Invalid signature format

Chribba
Otherworld Enterprises
Otherworld Empire
#8 - 2014-01-02 21:25:55 UTC
Will be an interesting read.

/c

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar

Malcanis
Vanishing Point.
The Initiative.
#9 - 2014-01-02 21:30:23 UTC
THEY'RE FAKES!

SEND ME A RANDOM AMOUNT OF ISK IN GAME WITH YOUR EMAIL ADDRESS AS THE REASON AND I WILL EMAIL YOU THE REAL MINUTES

SEE WHAT CCP ARE COVERING UP

DO IT FAST BEFORE THIS MESSAGE GETS DELETED

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016

Weaselior
GoonWaffe
Goonswarm Federation
#10 - 2014-01-02 21:34:59 UTC
I enjoyed that Ripard's paranoia about the goonswarm menace made it into the minutes, twice.

Head of the Goonswarm Economic Warfare Cabal Pubbie Management and Exploitation Division.

Mara Rinn
Cosmic Goo Convertor
#11 - 2014-01-02 21:37:39 UTC
It's a scam! Everyone knows CCP never publishes minutes :P
MeBiatch
GRR GOONS
#12 - 2014-01-02 21:38:00 UTC  |  Edited by: MeBiatch
i will read them comment. though glad its out now...

i am interested in this moduel balance they talk about.

There are no stupid Questions... just stupid people... CCP Goliath wrote:

Ugh ti-di pooping makes me sad.

Malcanis
Vanishing Point.
The Initiative.
#13 - 2014-01-02 21:38:59 UTC
Weaselior wrote:
I enjoyed that Ripard's paranoia about the goonswarm menace made it into the minutes, twice.


Please try and keep up - Ripard is the mindlessly obedient tool of the Goon nullsec cartel this week.

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016

Ishtanchuk Fazmarai
#14 - 2014-01-02 21:44:54 UTC
On the player retention thing, I will point out that measuring "engagement" by measuring wether a player reached or don't an arbitrary milestone ingame is not exactly failproof.

How engaged is someone who only runs missions, but has run in excess of 1,500 missions over 5 years?

How engaged is someone who only mines rocks, but has done it for years upon years?

Is it engagement enough to write in excess of 400 posts at the forums each month? Spend like 20 hours a week writing and reading about EVE?

Of all the silly things CCP ever did to me, calling me "not engaged" because I never went to null or reached some other random milestone ingame may be of the silliest.

If I was not engaged, Dr Whatsyourname, I would not have given in excess of 1,000 euros to your company.

And now it turns I am not even deemed worthy of keeping as a customer because "I am not engaged enough" and my kind leaves too often. Roll

That's pathetic.

I have a suggestion. If most people will not cross the social wall, or will not enter the sandbox nor miss it... have a revolutionary idea, free of charge: deliver them exactly what they want with a EVE twist rather than shake your head and say "too bad, they weren't engaged enough" as they leave.

Roses are red / Violets are blue / I am an Alpha / And so it's you

CCP Dolan
C C P
C C P Alliance
#15 - 2014-01-02 21:53:40 UTC
Ishtanchuk Fazmarai wrote:
On the player retention thing, I will point out that measuring "engagement" by measuring wether a player reached or don't an arbitrary milestone ingame is not exactly failproof.

How engaged is someone who only runs missions, but has run in excess of 1,500 missions over 5 years?

How engaged is someone who only mines rocks, but has done it for years upon years?

Is it engagement enough to write in excess of 400 posts at the forums each month? Spend like 20 hours a week writing and reading about EVE?

Of all the silly things CCP ever did to me, calling me "not engaged" because I never went to null or reached some other random milestone ingame may be of the silliest.

If I was not engaged, Dr Whatsyourname, I would not have given in excess of 1,000 euros to your company.

And now it turns I am not even deemed worthy of keeping as a customer because "I am not engaged enough" and my kind leaves too often. Roll

That's pathetic.

I have a suggestion. If most people will not cross the social wall, or will not enter the sandbox nor miss it... have a revolutionary idea, free of charge: deliver them exactly what they want with a EVE twist rather than shake your head and say "too bad, they weren't engaged enough" as they leave.


We actually have a pretty nuts amount of data on what "engagement" means (which I cut all mention of out of the minutes, because NDA, muahahahahah). Long story short is that all of those things are "engagement" that we measure. It may have gotten lost on my cutting room floor, but the whole idea is "what are things that people who stick around for a long time and help contribute to the universe like to do". People who post, mine, PvE, manufacture, etc. all fit that idea of "engagement".

Heck, check out my old KB, for a while pretty much all I did was post, and I considered myself to be a pretty engaged player.

CCP Dolan | Community Representative

Twitter: @CCPDolan

Gooby pls

MeBiatch
GRR GOONS
#16 - 2014-01-02 21:57:16 UTC

dolan it showd you being present and talking with the balance people.

does this mean you are semi a balance guy... or is it more rise and fozz and the french dude (we love you frenchy) bounce ideas off of you cuss you are a comunity guy?

There are no stupid Questions... just stupid people... CCP Goliath wrote:

Ugh ti-di pooping makes me sad.

CCP Dolan
C C P
C C P Alliance
#17 - 2014-01-02 22:00:44 UTC
MeBiatch wrote:

dolan it showd you being present and talking with the balance people.

does this mean you are semi a balance guy... or is it more rise and fozz and the french dude (we love you frenchy) bounce ideas off of you cuss you are a comunity guy?


It's more that I hang out with Rise and Fozzie a lot (tourny crew 4 lyfe) and we talk shop. If there was a community session and they were just chilling there, they would have likely had lots of input as well.

CCP Dolan | Community Representative

Twitter: @CCPDolan

Gooby pls

Ishtanchuk Fazmarai
#18 - 2014-01-02 22:01:29 UTC
CCP Dolan wrote:
Ishtanchuk Fazmarai wrote:
On the player retention thing, I will point out that measuring "engagement" by measuring wether a player reached or don't an arbitrary milestone ingame is not exactly failproof.

How engaged is someone who only runs missions, but has run in excess of 1,500 missions over 5 years?

How engaged is someone who only mines rocks, but has done it for years upon years?

Is it engagement enough to write in excess of 400 posts at the forums each month? Spend like 20 hours a week writing and reading about EVE?

Of all the silly things CCP ever did to me, calling me "not engaged" because I never went to null or reached some other random milestone ingame may be of the silliest.

If I was not engaged, Dr Whatsyourname, I would not have given in excess of 1,000 euros to your company.

And now it turns I am not even deemed worthy of keeping as a customer because "I am not engaged enough" and my kind leaves too often. Roll

That's pathetic.

I have a suggestion. If most people will not cross the social wall, or will not enter the sandbox nor miss it... have a revolutionary idea, free of charge: deliver them exactly what they want with a EVE twist rather than shake your head and say "too bad, they weren't engaged enough" as they leave.


We actually have a pretty nuts amount of data on what "engagement" means (which I cut all mention of out of the minutes, because NDA, muahahahahah). Long story short is that all of those things are "engagement" that we measure. It may have gotten lost on my cutting room floor, but the whole idea is "what are things that people who stick around for a long time and help contribute to the universe like to do". People who post, mine, PvE, manufacture, etc. all fit that idea of "engagement".

Heck, check out my old KB, for a while pretty much all I did was post, and I considered myself to be a pretty engaged player.


Thanks for the clarification, I was pretty upset about that thing (and I readed the minutes' section three times before posting here, because I am... huh... engaged about them).

Roses are red / Violets are blue / I am an Alpha / And so it's you

CCP Dolan
C C P
C C P Alliance
#19 - 2014-01-02 22:09:53 UTC
Ishtanchuk Fazmarai wrote:
CCP Dolan wrote:
Ishtanchuk Fazmarai wrote:
On the player retention thing, I will point out that measuring "engagement" by measuring wether a player reached or don't an arbitrary milestone ingame is not exactly failproof.

How engaged is someone who only runs missions, but has run in excess of 1,500 missions over 5 years?

How engaged is someone who only mines rocks, but has done it for years upon years?

Is it engagement enough to write in excess of 400 posts at the forums each month? Spend like 20 hours a week writing and reading about EVE?

Of all the silly things CCP ever did to me, calling me "not engaged" because I never went to null or reached some other random milestone ingame may be of the silliest.

If I was not engaged, Dr Whatsyourname, I would not have given in excess of 1,000 euros to your company.

And now it turns I am not even deemed worthy of keeping as a customer because "I am not engaged enough" and my kind leaves too often. Roll

That's pathetic.

I have a suggestion. If most people will not cross the social wall, or will not enter the sandbox nor miss it... have a revolutionary idea, free of charge: deliver them exactly what they want with a EVE twist rather than shake your head and say "too bad, they weren't engaged enough" as they leave.


We actually have a pretty nuts amount of data on what "engagement" means (which I cut all mention of out of the minutes, because NDA, muahahahahah). Long story short is that all of those things are "engagement" that we measure. It may have gotten lost on my cutting room floor, but the whole idea is "what are things that people who stick around for a long time and help contribute to the universe like to do". People who post, mine, PvE, manufacture, etc. all fit that idea of "engagement".

Heck, check out my old KB, for a while pretty much all I did was post, and I considered myself to be a pretty engaged player.


Thanks for the clarification, I was pretty upset about that thing (and I readed the minutes' section three times before posting here, because I am... huh... engaged about them).


That's the thing, if you do a lot of stuff in the EVE Universe (talking to people, doing stuff in space, making stuff) you are pretty engaged. The important part is finding out what engages people, like if someone is running missions for 3 hours every day, are they running them to get the most bling ship possible, they are part of a missioning corp, etc. Knowing why people like to play lets us work on making those things better and improving things that tend to drive people away.

CCP Dolan | Community Representative

Twitter: @CCPDolan

Gooby pls

Eigenvalue
Republic University
Minmatar Republic
#20 - 2014-01-02 22:12:59 UTC
Disappointed there's only one mention of POS'es still being broken. The idea that they only impact a small number of players is absurd. They only impact a small number of players BECAUSE THEY ARE BROKEN.
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