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Unscheduled Downtime - 31/12/2013

First post
Author
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Dave Stark
#21 - 2013-12-31 22:14:08 UTC
James Amril-Kesh wrote:
Dave Stark wrote:
how much free SP are we getting?

Hopefully none.

you're a spoil sport.
Sol of Hek
Doomheim
#22 - 2013-12-31 22:17:32 UTC  |  Edited by: Sol of Hek
Hey CCP Falcon !

The launcher isn't working.
There aren't any more people logging in.

http://eve-offline.net says 2.5k players.
Stable. Not increasing.

edit: finally more people are coming in.


There are only SIXTEEN PEOPLE IN HEK ! -.-

Cheers! \o
Lasairiona Raske
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#23 - 2013-12-31 22:17:38 UTC
CCP Falcon wrote:
Lasairiona Raske wrote:
I'm sure the guys in London are working just as hard. Have a little gratitude.


We have guys from all our offices, and at our datacenter working when stuff like this happens. Smile

Our operations and security guys tend to be the unsung heroes when we have issues with Tranquility, because they work non-stop to get issues resolved behind the scenes.

I <3 them. Big smile



That's what I meant :-) I know there are offices all over :-)

Are you a devil or an angel

Sent here from heaven or from hell?

Sweet temptress, I'm wrapped in your tangles

Can't find my way out of your spell
Buck Plimpton
Deep Core Mining Inc.
Caldari State
#24 - 2013-12-31 22:17:52 UTC  |  Edited by: Buck Plimpton
I lost a ship during this as well, and was able to start an ingame ticket through the help menu. But reading this post here I see the Dev posted a support ticket link to the website. Not wanting to put in 2 tickets for the same issue, which is the preferred method?

Leave my ingame ticket going, or re-submit a ticket through the link the Dev posted here for the website?


And also....thanks for the work that goes into all of this, too bad a few people have ruin everyones fun. Thanks for the updates as well.
Carmen Electra
AlcoDOTTE
Test Alliance Please Ignore
#25 - 2013-12-31 22:17:59 UTC
CCP Phantom wrote:
Carmen Electra wrote:
I got disconnected and ship exploded because I wasn't around to turn on my modules Cry

Please contact Customer Support by filing a support ticket!


Thanks.

Bacon makes us stronger
SlickReed
The Scope
Gallente Federation
#26 - 2013-12-31 22:18:10 UTC
CCP Falcon wrote:
Hey guys,

Apologies for the unscheduled downtime that Tranquility is experiencing tonight.

Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.

We apologize for the interruption in service, and we hope to have things back online soon.

Thanks for your patience.



Thank you guys for the hard work.
Ishtanchuk Fazmarai
#27 - 2013-12-31 22:18:32 UTC
Who did the DDOS? I don't know and I don't care, they're nobodies.

Kudos to CCP for the fast response to those jerks. Cool

Roses are red / Violets are blue / I am an Alpha / And so it's you
Thatt Guy
Republic Military School
Minmatar Republic
#28 - 2013-12-31 22:20:22 UTC
Again?
Get some security.

Haters gonna hate, Trolls gonna troll.
Sibius Aidon
Ascendance Rising
Ascendance..
#29 - 2013-12-31 22:21:24 UTC
CCP Falcon wrote:
Billy Hix wrote:
CCP Falcon wrote:
Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.


What did you do wrong this year to be the one locked in the office trying to stop the servers melting while everyone else is drunk and at parties? I feel bad for you, I remember being in the same position :-(


I was going to have more drinks tonight... I've been drinking since 10am this morning, but sadly that's off the cards now.

EVE, and you guys take priority when this happens.

Smile



If I could order drinks to deliver I'd give you some refills. Thanks fer yer service!
Sol of Hek
Doomheim
#30 - 2013-12-31 22:22:40 UTC
Thatt Guy wrote:
Again?
Get some security.
One can't secure this against a DDoS, freak.
Nerf Burger
Doomheim
#31 - 2013-12-31 22:23:20 UTC
Are people able to log in? my launcher goes into offline mode with Tranquility server: Status unknown
Buck Plimpton
Deep Core Mining Inc.
Caldari State
#32 - 2013-12-31 22:24:37 UTC
Thatt Guy wrote:
Again?
Get some security.


This is a bit beyond keeping Norton anti-virus up to date.....
Sol of Hek
Doomheim
#33 - 2013-12-31 22:25:04 UTC
Nerf Burger wrote:
Are people able to log in? my launcher goes into offline mode with Tranquility server: Status unknown

No, they are too daft.

Go into the bin folder and run the exefile.exe !
Otto VanNavita
Offworld Mining Inc
#34 - 2013-12-31 22:26:11 UTC
This situation reminds me of a situation I encounter ingame...


The DDos guys cannot be found and they are griefing CCP....


CCP this is how it feels to have a cloaky camper in your system!!

And i bet they do this while AFK!!!

Which is my only problem with cloaky camping.

P
Dr Vulix
Automata Labs
#35 - 2013-12-31 22:26:17 UTC
I feel bad for the CCP folks that have to work New Years
Gizan
Deep Core Mining Inc.
Caldari State
#36 - 2013-12-31 22:28:25 UTC
CCP Falcon
#37 - 2013-12-31 22:29:22 UTC
Sol of Hek wrote:
Hey CCP Falcon !

The launcher isn't working.
There aren't any more people logging in.

http://eve-offline.net says 2.5k players.
Stable. Not increasing.

edit: finally more people are coming in.


There are only SIXTEEN PEOPLE IN HEK ! -.-

Cheers! \o


We're well aware of this, which is why we haven't given an all clear and said that things are back to normal.

Smile

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
Nerf Burger
Doomheim
#38 - 2013-12-31 22:30:10 UTC  |  Edited by: Nerf Burger
.
Sol of Hek
Doomheim
#39 - 2013-12-31 22:34:46 UTC  |  Edited by: Sol of Hek
What I get when i click QUOTE.
Nerf Burger wrote:
.



What I get when I look at your post.
Nerf Burger wrote:
my eve.exe file starts the launcher.
You can't hide your original comment fast enough, freak.
ctx2007
Republic Military School
Minmatar Republic
#40 - 2013-12-31 22:35:10 UTC
I was just about to dock in Jita 4-4 so I,m not sure if my ship is gone or not

You only realise you life has been a waste of time, when you wake up dead.