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Unscheduled Downtime - 31/12/2013

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CCP Falcon
#1 - 2013-12-31 21:51:24 UTC  |  Edited by: CCP Falcon
Hey guys,

Apologies for the unscheduled downtime that Tranquility is experiencing tonight.

Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.

We apologize for the interruption in service, and we hope to have things back online soon.

Thanks for your patience.

UPDATES:

22:15 - 31/12/2013 - Work in progress. No ETA for service to be fully restored at this time.
23:00 - 31/12/2013 - Services are back online, and Tranquility is now accepting connections.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
Na Mahn
Royal Amarr Institute
Amarr Empire
#2 - 2013-12-31 21:56:50 UTC
thanks Falcon, u the best!!!

DERP

@DerpTrolling is doing it, go get him,
Jarod Garamonde
Federal Navy Academy
Gallente Federation
#3 - 2013-12-31 21:57:34 UTC
CCP Falcon wrote:
Hey guys,

Apologies for the unscheduled downtime that Tranquility is experiencing tonight.

Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.

We apologize for the interruption in service, and we hope to have things back online soon.

Thanks for your patience.


As I usually request when these things happen... please don't compensate us. That just encourages these chuckleheads to keep doing it, everytime some immature basement-dweller decides he wants an extra 50,000 SP.

That moment when you realize the crazy lady with all the cats was right...

    [#savethelance]
Carmen Electra
AlcoDOTTE
Test Alliance Please Ignore
#4 - 2013-12-31 21:58:55 UTC
I got disconnected and ship exploded because I wasn't around to turn on my modules Cry

Bacon makes us stronger
Dave Stark
#5 - 2013-12-31 21:59:50 UTC
how much free SP are we getting?
Maya Reeves
FoLG Corp
#6 - 2013-12-31 22:01:32 UTC
Up and down up and down up and down.
Can we get SP ?
Bel Tika
Sebiestor Tribe
Minmatar Republic
#7 - 2013-12-31 22:01:41 UTC
im getting the sweats need ma fix :)
Chribba
Otherworld Enterprises
Otherworld Empire
#8 - 2013-12-31 22:02:31 UTC
Keep up the good work!

Sorry to see you guys having to work on this day.

/c

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar
Billy Hix
Dreddit
Test Alliance Please Ignore
#9 - 2013-12-31 22:02:33 UTC
CCP Falcon wrote:
Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.


What did you do wrong this year to be the one locked in the office trying to stop the servers melting while everyone else is drunk and at parties? I feel bad for you, I remember being in the same position :-(
Joker Gates
Merch Industrial
Goonswarm Federation
#10 - 2013-12-31 22:03:07 UTC
Carmen Electra wrote:
I got disconnected and ship exploded because I wasn't around to turn on my modules Cry

You will get reimbursed. Just file a petition.
CCP Falcon
#11 - 2013-12-31 22:05:21 UTC
Chribba wrote:
Keep up the good work!

Sorry to see you guys having to work on this day.

/c


Thankfully I've got a bottle of Johnnie Walker on my desk to keep me company, although it's vanishing fast.

X

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
Maya Reeves
FoLG Corp
#12 - 2013-12-31 22:05:51 UTC
Billy Hix wrote:
CCP Falcon wrote:
Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.


What did you do wrong this year to be the one locked in the office trying to stop the servers melting while everyone else is drunk and at parties? I feel bad for you, I remember being in the same position :-(


It all depends who you are.
I like Christmas but NYE is not on my priority list so I don't mind working today.
Angelica Dreamstar
Aliastra
Gallente Federation
#13 - 2013-12-31 22:06:30 UTC  |  Edited by: Angelica Dreamstar
Billy Hix wrote:
CCP Falcon wrote:
Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.


What did you do wrong this year to be the one locked in the office trying to stop the servers melting while everyone else is drunk and at parties? I feel bad for you, I remember being in the same position :-(
He might as well post from home. The machines are in london and i'm quite sure he's not even close to them. No offense, CCP birdy.

Just be happy everybody and look at my boobees!

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE
Lasairiona Raske
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#14 - 2013-12-31 22:07:42 UTC
I'm sure the guys in London are working just as hard. Have a little gratitude.

Are you a devil or an angel

Sent here from heaven or from hell?

Sweet temptress, I'm wrapped in your tangles

Can't find my way out of your spell
CCP Falcon
#15 - 2013-12-31 22:07:49 UTC
Billy Hix wrote:
CCP Falcon wrote:
Our services have been the target of a DDoS attack this evening, and we're currently working on rectifying the situation and making sure that everything comes back online okay.


What did you do wrong this year to be the one locked in the office trying to stop the servers melting while everyone else is drunk and at parties? I feel bad for you, I remember being in the same position :-(


I was going to have more drinks tonight... I've been drinking since 10am this morning, but sadly that's off the cards now.

EVE, and you guys take priority when this happens.

Smile

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
James Amril-Kesh
Viziam
Amarr Empire
#16 - 2013-12-31 22:08:01 UTC
Dave Stark wrote:
how much free SP are we getting?

Hopefully none.

Enjoying the rain today? ;)
CCP Falcon
#17 - 2013-12-31 22:09:45 UTC
Lasairiona Raske wrote:
I'm sure the guys in London are working just as hard. Have a little gratitude.


We have guys from all our offices, and at our datacenter working when stuff like this happens. Smile

Our operations and security guys tend to be the unsung heroes when we have issues with Tranquility, because they work non-stop to get issues resolved behind the scenes.

I <3 them. Big smile

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3
CCP Phantom
C C P
C C P Alliance
#18 - 2013-12-31 22:10:43 UTC
Carmen Electra wrote:
I got disconnected and ship exploded because I wasn't around to turn on my modules Cry

Please contact Customer Support by filing a support ticket!

CCP Phantom - Senior Community Developer
Maratega
Republic University
Minmatar Republic
#19 - 2013-12-31 22:10:45 UTC
I dont need compensation.

I just hope all the men at ccp now, get a compensation for the hard work they making for us, on this special date!

CCP give them, a special after celebration, heroes of the new year :)
dave39a
Salvor Hardin inc.
#20 - 2013-12-31 22:13:24 UTC  |  Edited by: dave39a
All your efforts are appreciated, any idea on timescale for the fix? I know that's a tricky one but any info would be well received.

Post fix.
Thank you, and happy new year.
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