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Eve GM being silly, or stupid?

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Vuetee
University of Caille
Gallente Federation
#1 - 2011-11-22 11:07:03 UTC  |  Edited by: Vuetee
Okay, here's the deal. I don't know where this forum post should go, so if it's not supposed to be here I'm sure someone will move it.

I started training Heavy Missiles 4 at 8:39 on 03/11/2011 (3rd nov). I then waited until it had less than 24 hours left and then queued up Heavy Missiles 5. I didn't touch the game again until 11/11/2011, at lunch time, when it says Heavy Missiles 4 skill training complete. Anyway, I petitioned it and here's the sort of response I got... Take note I think the bug is that if a skill finishes training whilst your account is inactive (my sub ran out), it won't start training anything else in your queue... Also, when I say I "checked", I checked using the API, so obviously the skill was in the queue.

Quote:
Hi,

I checked yesterday and "Heavy Missiles V" Only had 22 hours left on it. When I've logged in this morning, it's got 7 days left. I've lost about 300-400k skill points because of this.

Thanks,
Vuetee.


Quote:
GM "A" put something along these lines:
This skill is training correctly. It's gathered 435,531 SP.


I argued my point and realised that it was actually Heavy Missiles 4 that took too long. I told them and they confirmed this...
Quote:
GM "A" put something along these lines:
I can confirm that you started Heavy Missiles 4 on 2011.11.03 at 08:39. It completed training to level 4 on 2011.11.11 at 12:13 and level 5 began training immediately.


I then asked why it took 8 days to train, and they gave me this response:
Quote:
GM "B" put something along these lines:
Heavy Missiles 4 takes 12 days to complete normally. Your Willpower and Perception made it 8 days rather than 12.


Now I would blank out the GM's names if I felt it was an honest mistake, but 2 GM's being ******** is either unlucky or just uncalled for, especially for a game I pay good money to play.

This has taken so long that I now have less than 24 hours to wait for Heavy Missiles 5, even with the setback, but I shouldn't have to lose all of those skill points...

Anyway, I tried replying to make the GM see sense and I'm getting sick of waiting now. I waited long enough to get the last reply...
Tish Magev
Pyke Syndicate
Solyaris Chtonium
#2 - 2011-11-22 11:10:27 UTC
Quote:
Take note I think the bug is that if a skill finishes training whilst your account is inactive (my sub ran out),


That's not a bug, ghost training is not allowed and was removed some time ago.

So i guess the GM isn't the one being stupid :)


also IBTL
Jooce McNasty
Islefive Consulting
#3 - 2011-11-22 11:11:21 UTC
They changed it awhile ago. As soon as your account goes inactive you stop training. It was to prevent guys from ghost training 30-60 day skills.
rootimus maximus
Perkone
Caldari State
#4 - 2011-11-22 11:11:32 UTC  |  Edited by: rootimus maximus
All posting here will do is get the GM correspondance deleted from your post. It's against the rules for reasons just like this.

Re: ghost training, the last I read you get 3 days of training when your account lapses.
Vuetee
University of Caille
Gallente Federation
#5 - 2011-11-22 11:12:56 UTC
Tish Magev wrote:
Quote:
Take note I think the bug is that if a skill finishes training whilst your account is inactive (my sub ran out),


That's not a bug, ghost training is not allowed and was removed some time ago.

So i guess the GM isn't the one being stupid :)


also IBTL


Did you even read my last quote?
DarkAegix
Center for Advanced Studies
Gallente Federation
#6 - 2011-11-22 11:16:22 UTC
OP being silly, stupid or indignant?
Vuetee
University of Caille
Gallente Federation
#7 - 2011-11-22 11:17:12 UTC
rootimus maximus wrote:
All posting here will do is get the GM correspondance deleted from your post. It's against the rules for reasons just like this.

Re: ghost training, the last I read you get 3 days of training when your account lapses.

Well I went on holiday and didn't realise my account was going to expire, otherwise I would have renewed. I have an active sub now, they can take however long I was inactive for off that if they want.

And the GM's are now referred to as "A" and "B"...
Vuetee
University of Caille
Gallente Federation
#8 - 2011-11-22 11:18:49 UTC
DarkAegix wrote:
OP being silly, stupid or indignant?

The latter, if it means I get a correct response from a GM who knows what he/she is doing. Why would a GM not know that heavy missiles level 4 only takes 2 days tops?
Solstice Project
Sebiestor Tribe
Minmatar Republic
#9 - 2011-11-22 11:19:23 UTC
Quote:
Take note I think the bug is that if a skill finishes training whilst your account is inactive (my sub ran out), it won't start training anything else in your queue...


Either you failed to bring up your point, or this is the point.
Your post was rather confusing and i didn't really see your issue,
until i realized that small part of your text.

Anyway, it won't start training, because the account isn't active anymore.

It's not a bug, it's intended. As far as i believe,
the skill shouldn't even finish once your account is inactive for a few days at least.

Or is it anything else ?
Vuetee
University of Caille
Gallente Federation
#10 - 2011-11-22 11:25:27 UTC  |  Edited by: Vuetee
Solstice Project wrote:
Quote:
Take note I think the bug is that if a skill finishes training whilst your account is inactive (my sub ran out), it won't start training anything else in your queue...


Either you failed to bring up your point, or this is the point.
Your post was rather confusing and i didn't really see your issue,
until i realized that small part of your text.

Anyway, it won't start training, because the account isn't active anymore.

It's not a bug, it's intended. As far as i believe,
the skill shouldn't even finish once your account is inactive for a few days at least.

Or is it anything else ?

The point is that this isn't the response I got from the GM's. One confirmed that it took 8 days and the other said that it's normal for it to take 8 days.

Sorry if my post isn't very clear, I'm not too good at writing constructively.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#11 - 2011-11-22 11:26:13 UTC
Vuetee wrote:
DarkAegix wrote:
OP being silly, stupid or indignant?

The latter, if it means I get a correct response from a GM who knows what he/she is doing. Why would a GM not know that heavy missiles level 4 only takes 2 days tops?


Well, if that is your point then ...

... well ... how should we know why they don't know ?
Solstice Project
Sebiestor Tribe
Minmatar Republic
#12 - 2011-11-22 11:28:05 UTC
Vuetee wrote:
Solstice Project wrote:
Quote:
Take note I think the bug is that if a skill finishes training whilst your account is inactive (my sub ran out), it won't start training anything else in your queue...


Either you failed to bring up your point, or this is the point.
Your post was rather confusing and i didn't really see your issue,
until i realized that small part of your text.

Anyway, it won't start training, because the account isn't active anymore.

It's not a bug, it's intended. As far as i believe,
the skill shouldn't even finish once your account is inactive for a few days at least.

Or is it anything else ?

The point is that this isn't the response I got from the GM's. One confirmed that it took 8 days and the other said that it's normal for it to take 8 days.


There's a chance that the GMs weren't aware of your inactive account,
which could have led to confusion on their side.

If you REALLY want to know,
start a new petition (if the others are closed already)
and ask the GM nicely to escalate it ...

... and please ask your question in a way it's less of a riddle. XD
Vuetee
University of Caille
Gallente Federation
#13 - 2011-11-22 11:28:44 UTC
Solstice Project wrote:
Vuetee wrote:
DarkAegix wrote:
OP being silly, stupid or indignant?

The latter, if it means I get a correct response from a GM who knows what he/she is doing. Why would a GM not know that heavy missiles level 4 only takes 2 days tops?


Well, if that is your point then ...

... well ... how should we know why they don't know ?

This post isn't as much a post for you guys as much as a post for them to realise that their GM's are either not responding the way they should be and then maybe, just maybe, I might get a decent answer from what's supposed to be a petition system...
Vuetee
University of Caille
Gallente Federation
#14 - 2011-11-22 11:30:08 UTC
Solstice Project wrote:
Vuetee wrote:
Solstice Project wrote:
Quote:
Take note I think the bug is that if a skill finishes training whilst your account is inactive (my sub ran out), it won't start training anything else in your queue...


Either you failed to bring up your point, or this is the point.
Your post was rather confusing and i didn't really see your issue,
until i realized that small part of your text.

Anyway, it won't start training, because the account isn't active anymore.

It's not a bug, it's intended. As far as i believe,
the skill shouldn't even finish once your account is inactive for a few days at least.

Or is it anything else ?

The point is that this isn't the response I got from the GM's. One confirmed that it took 8 days and the other said that it's normal for it to take 8 days.


There's a chance that the GMs weren't aware of your inactive account,
which could have led to confusion on their side.

If you REALLY want to know,
start a new petition (if the others are closed already)
and ask the GM nicely to escalate it ...

... and please ask your question in a way it's less of a riddle. XD



ok, thanks for your input. When the servers are back up, I'll ask nicely if they'll escalate it.

I was advised by help channel to post it here, so that's why I came here.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#15 - 2011-11-22 11:31:34 UTC

You're welcome. :)
CCP Phantom
C C P
C C P Alliance
#16 - 2011-11-22 11:54:34 UTC
The advice to file a new petition is indeed a good one.

The forums cannot help you further in this case.

Thread locked.

CCP Phantom - Senior Community Developer