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Cider logging on Mac, revisited

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Utremi Fasolasi
La Dolce Vita
#1 - 2013-12-12 20:49:56 UTC
Had to revisit Cider logging and went back to this old thread:

https://forums.eveonline.com/default.aspx?g=posts&t=34263

Discovered after rereading the suggestions by ISD BH Scribblet that there is a typo on the wiki page.


Scribblet had this which executes for me now:

-debugmsg +seh,+tid,+module,+debugstr &> ~/Desktop/EVEcrashlog.log'

The wiki has this:

--debugmsg +seh,+tid,+module,+debubstr --cmdline=" /server:87.237.38.69" &> ~/Desktop/EVEcrashlog.log

First thing is the wiki has a double minus at the front and should be a single minus?

Also the server IP portion seems to be unnecessary for TQ?

What's the best way to get the wiki corrected?
ISD BH Scribblet
ISD BH
ISD Alliance
#2 - 2013-12-12 21:57:46 UTC
Hi Utremi,

and thanks for posting. Really appreciate you taking time to look at the Mac Bug reporting stuff.

Anyway, the double minus is actually a double minus, so it is correct for what I've posted. Just make sure that there is a space between the the path to cider and the --; so between 'xx/xxx/xxx/cider' and '--'.

As for specifying the server, you are correct in that it is not necessary if you are looking to call TQ, but if you are looking to call the test server then it is required.

Included to ensure that those who with to call a test server instead can do so. As this page is also looked at by bug hunters who test for the Mac, it is useful for them to references as well.

Hope that helps?


Thanks

Scribblet
Utremi Fasolasi
La Dolce Vita
#3 - 2013-12-13 00:42:36 UTC
Meh. I give up. Either way now I am back to the Invalid Null Command in the Terminal with the exact same syntax. And my try earlier seemed to execute but there is no file on the desktop after all the trouble.

Rubicon freezes constantly while docked in station and I can't capture the logs to file a bug. Very disheartening.

It shouldn't be so hard to collect info to help CCP fix their own game.

Getting the path by dragging cider directly into the Terminal this is the failing command:

/Applications/EVE\ Online\ TQ.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider -debugmsg +seh,+tid,+module,+debugstr &> ~/Desktop/EVEcrashlog.log

and this

/Applications/EVE\ Online\ TQ.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --debugmsg +seh,+tid,+module,+debugstr &> ~/Desktop/EVEcrashlog.log
ISD BH Scribblet
ISD BH
ISD Alliance
#4 - 2013-12-13 21:50:45 UTC
Hi Utremi,

not sure what to say. I've copied and pasted your cider switch straight into terminal for my own TQ client, and its called the client and generated a log file.

My only thoughts are to question if you have a case sensitive OSX installation and whether or not your user account has admin rights. Might be worth checking your HDD for permission issues via disk util, but tbh it's all 'generic' suggestions because I don't have an answer.

The switch you entered here works for me under OSX 10.9 without any server redirect

As for your freeze issue, I really appreciate you trying to get a cider trace file, as that would certainly help, but if you can't, file a bug report anyway, but please attach a system profiler report (Apple symbol {top left of screen}->about this mac->More info...->System Report...->File {from menu bar at top of screen}-> save...).

Also try attach an in-game log (alt+shift+ctrl+M -> select logs ->click 'start'-> click 'save')

if its a freeze issue, may not capture it as a cider trace could, but won't hurt.

Scribblet
Vincent Athena
Photosynth
#5 - 2013-12-14 00:23:18 UTC  |  Edited by: Vincent Athena
I tried
/Applications/EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --debugmsg +seh,+tid,+module,+debugstr &> ~/Desktop/EVEcrashlog.log

And it worked for me under 10.7.5. So no idea whats wrong...

ISD BH Scribblet: I recently sent an in-game log to CCP Snorlax that was taken during a client freeze. Its attached to a bug report under my name and has "CCP Snorlax" in the bug report title. You may want to take a look.

It ends with

error Failed to allocate 262144 bytes of memory
error Out of memory!

repeated over and over

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ISD BH Scribblet
ISD BH
ISD Alliance
#6 - 2014-01-02 11:29:08 UTC
Vincent Athena wrote:
I tried
/Applications/EVE\ Online.app/Contents/Resources/EVE\ Online.app/Contents/MacOS/cider --debugmsg +seh,+tid,+module,+debugstr &> ~/Desktop/EVEcrashlog.log

And it worked for me under 10.7.5. So no idea whats wrong...

ISD BH Scribblet: I recently sent an in-game log to CCP Snorlax that was taken during a client freeze. Its attached to a bug report under my name and has "CCP Snorlax" in the bug report title. You may want to take a look.

It ends with

error Failed to allocate 262144 bytes of memory
error Out of memory!

repeated over and over


Hi Vincent,

can you give me the bug report number?

Thanks for this

Scribblet