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Trading Scam Protection for Rookies

First post
Author
Rekk Tsero
Deep Core Mining Inc.
Caldari State
#1 - 2013-12-11 19:02:28 UTC  |  Edited by: Rekk Tsero
Hi capsuleers,


at first, yes, i know that EVE is a big bad world with scum, pirates and those scammer.
I'm a rookie and started playing ~3 weeks before.

And yes....i got tricked out by a scammer.

But now my idea:
To prevent rookes from got stealing their (paid) plexes with using the trading tool, a popup dialogue could be inserted after putting in the items / isk (so that the scammer can not change the value anymore and you get the patience to take a look on the deal).

My issue was, that i tried to sell my plex for 590.000.000 ISK.
That value was inserted in the trading dialogue (checked green), but millisec's before clicking the button, the other guy changed the value to 590.000 ISK.

Now anyone can say... yes..it was your fault. Maybe it was...but who can register that change so fast? That popup dialogue would protect rookies.

I will not do the same fault anymore...but other rookies will do (and i will be happy if more players are joining EVE a long time and not leave it frustrated).
(If anyone got scammed by contracts...that's their fault definitivly....you have to read the whole contract before accepting it!).

Sorry for my bad english. Have this skill in the queue already ;-)


with kind regards,
Rekk Tsero
Alvatore DiMarco
Capricious Endeavours Ltd
#2 - 2013-12-11 19:08:43 UTC
Why are you buying PLEX at only three weeks old, anyway? Do you think wildly spending money will make you better at EVE? Did being unable to cover the broker fees for selling your PLEX on the market not somehow tell you "maybe this is a bad idea right now"?

The trade window needs a bit of work, but scam protection is something that's your own responsibility. Maybe now you know that using the trade window always means scam.

You're protected in your starter system. It's a bannable offense to gank, grief or otherwise harass rookies while in space in their starter system. It may be bannable to scam them there as well. Regardless of this, once you leave the safety of that starter system you're fair game for ganking, scamming, stealing, extortion and anything else that happens in EVE.
Rekk Tsero
Deep Core Mining Inc.
Caldari State
#3 - 2013-12-11 19:20:39 UTC  |  Edited by: Rekk Tsero
Alvatore DiMarco wrote:
Why are you buying PLEX at only three weeks old, anyway? Do you think wildly spending money will make you better at EVE? Did being unable to cover the broker fees for selling your PLEX on the market not somehow tell you "maybe this is a bad idea right now"?

The trade window needs a bit of work, but scam protection is something that's your own responsibility. Maybe now you know that using the trade window always means scam.

You're protected in your starter system. It's a bannable offense to gank, grief or otherwise harass rookies while in space in their starter system. It may be bannable to scam them there as well. Regardless of this, once you leave the safety of that starter system you're fair game for ganking, scamming, stealing, extortion and anything else that happens in EVE.


Why i am buying plexes? to have a smoother start in the game. Not more or less.
I do not want to have the roxxor give me all modules, equipment and imps. That's not my reason.

And don't use that "uhhhh it's a big bad world" thing. That was what i have written in my post before.
So i do not have any problems with loosing my ship..or ingame money.

But i have a real problem with loosing my money. That is a game. I do want to have fun with that game.
And if i want to spend money in that game, i will do it. Like much other players. And this does support the whole game.

What i do not want: That my money got's stolen. Think about it. It does exist too much criminals in the real world.
Why i do should accept it in a game?.

How i said: Do not have any problems with that big bad world thing. Ingame loss...no problem. But real money? That can and should not be (and with my idea it is an easy prevention).
Nariya Kentaya
Ministry of War
Amarr Empire
#4 - 2013-12-11 19:35:27 UTC  |  Edited by: Nariya Kentaya
Rekk Tsero wrote:
Alvatore DiMarco wrote:
Why are you buying PLEX at only three weeks old, anyway? Do you think wildly spending money will make you better at EVE? Did being unable to cover the broker fees for selling your PLEX on the market not somehow tell you "maybe this is a bad idea right now"?

The trade window needs a bit of work, but scam protection is something that's your own responsibility. Maybe now you know that using the trade window always means scam.

You're protected in your starter system. It's a bannable offense to gank, grief or otherwise harass rookies while in space in their starter system. It may be bannable to scam them there as well. Regardless of this, once you leave the safety of that starter system you're fair game for ganking, scamming, stealing, extortion and anything else that happens in EVE.


Why i am buying plexes? to have a smoother start in the game. Not more or less.
I do not want to have the roxxor give me all modules, equipment and imps. That's not my reason.

And don't use that "uhhhh it's a big bad world" thing. That was what i have written in my post before.
So i do not have any problems with loosing my ship..or ingame money.

But i have a real problem with loosing my money. That is a game. I do want to have fun with that game.
And if i want to spend money in that game, i will do it. Like much other players. And this does support the whole game.

What i do not want: That my money got's stolen. Think about it. It does exist too much criminals in the real world.
Why i do should accept it in a game?.

How i said: Do not have any problems with that big bad world thing. Ingame loss...no problem. But real money? That can and should not be (and with my idea it is an easy prevention).

reason ehw as asking was, its become a proven fact that people who buy PLEX, especially early in their career, are much mroe liekly to become frustrated and quit the game.

thats because early in your career, youll lose ALOT of ships, and if you are playing with PLEX, you are more likely to amke the mistake of "min/maxing" with faction or other expensive gear, making your losses that much worse than if you used the standard T1 fits for new players. that and because you can now establish a real life price to all the losses you sustain, you are likely to grow tired of the game.

i personally would not recommend buying a plex to fund an account until 6 months in, minimum, because this is also around the time a PvE focused player can start paying for his account for free with isk.



EDIT: and to your point, you arent getting scammed out of "real world" money, thats illegal, and implies RMT. you get scammed out of a digital item you *just happened* to have payed real money to obtain, it IS an ingame item, and therefore bears no *ACTUAL* real world value.

so no, scam protection for ANYONE involving PLEX makes no sense.

but keep complaining about it, with how CCP has been going these days, you may just convince them that pvp against anyone who didnt /duel should be banned aswell.
Gigan Amilupar
Viziam
Amarr Empire
#5 - 2013-12-11 19:36:48 UTC
Rekk Tsero wrote:
Alvatore DiMarco wrote:
Why are you buying PLEX at only three weeks old, anyway? Do you think wildly spending money will make you better at EVE? Did being unable to cover the broker fees for selling your PLEX on the market not somehow tell you "maybe this is a bad idea right now"?

The trade window needs a bit of work, but scam protection is something that's your own responsibility. Maybe now you know that using the trade window always means scam.

You're protected in your starter system. It's a bannable offense to gank, grief or otherwise harass rookies while in space in their starter system. It may be bannable to scam them there as well. Regardless of this, once you leave the safety of that starter system you're fair game for ganking, scamming, stealing, extortion and anything else that happens in EVE.


Why i am buying plexes? to have a smoother start in the game. Not more or less.
I do not want to have the roxxor give me all modules, equipment and imps. That's not my reason.

And don't use that "uhhhh it's a big bad world" thing. That was what i have written in my post before.
So i do not have any problems with loosing my ship..or ingame money.

But i have a real problem with loosing my money. That is a game. I do want to have fun with that game.
And if i want to spend money in that game, i will do it. Like much other players. And this does support the whole game.

What i do not want: That my money got's stolen. Think about it. It does exist too much criminals in the real world.
Why i do should accept it in a game?.

How i said: Do not have any problems with that big bad world thing. Ingame loss...no problem. But real money? That can and should not be (and with my idea it is an easy prevention).


No, you didn't get robbed of your money. If I stole your wallet, then you would be robbed of money. You spent your money on an in-game item and then promptly lost it to a scam. Look, I don't like scamming. I think it's a bit trashy. But I certainly don't support artificial protection against it.

You have my condolences about losing a PLEX though, that sucks.
Nariya Kentaya
Ministry of War
Amarr Empire
#6 - 2013-12-11 19:39:46 UTC
Gigan Amilupar wrote:
Rekk Tsero wrote:
Alvatore DiMarco wrote:
Why are you buying PLEX at only three weeks old, anyway? Do you think wildly spending money will make you better at EVE? Did being unable to cover the broker fees for selling your PLEX on the market not somehow tell you "maybe this is a bad idea right now"?

The trade window needs a bit of work, but scam protection is something that's your own responsibility. Maybe now you know that using the trade window always means scam.

You're protected in your starter system. It's a bannable offense to gank, grief or otherwise harass rookies while in space in their starter system. It may be bannable to scam them there as well. Regardless of this, once you leave the safety of that starter system you're fair game for ganking, scamming, stealing, extortion and anything else that happens in EVE.


Why i am buying plexes? to have a smoother start in the game. Not more or less.
I do not want to have the roxxor give me all modules, equipment and imps. That's not my reason.

And don't use that "uhhhh it's a big bad world" thing. That was what i have written in my post before.
So i do not have any problems with loosing my ship..or ingame money.

But i have a real problem with loosing my money. That is a game. I do want to have fun with that game.
And if i want to spend money in that game, i will do it. Like much other players. And this does support the whole game.

What i do not want: That my money got's stolen. Think about it. It does exist too much criminals in the real world.
Why i do should accept it in a game?.

How i said: Do not have any problems with that big bad world thing. Ingame loss...no problem. But real money? That can and should not be (and with my idea it is an easy prevention).


No, you didn't get robbed of your money. If I stole your wallet, then you would be robbed of money. You spent your money on an in-game item and then promptly lost it to a scam. Look, I don't like scamming. I think it's a bit trashy. But I certainly don't support artificial protection against it.

You have my condolences about losing a PLEX though, that sucks.

I'm personally against "stupidity" scams, like a missing number here, or reading too quickly there. never gotten scammed personally, but i just always felt a greater appreciation for scams that involved a time sink, building trust, relationships, and then cashing it in in one glorious traitorous rampage.

also, because the former "stupidity scams" usually involve a crapton of local spamming and it gets ALMOST as obnoxious as the exploration minigame+pinata.
Rekk Tsero
Deep Core Mining Inc.
Caldari State
#7 - 2013-12-11 19:45:40 UTC  |  Edited by: Rekk Tsero
Gigan Amilupar wrote:
Rekk Tsero wrote:
Alvatore DiMarco wrote:
Why are you buying PLEX at only three weeks old, anyway? Do you think wildly spending money will make you better at EVE? Did being unable to cover the broker fees for selling your PLEX on the market not somehow tell you "maybe this is a bad idea right now"?

The trade window needs a bit of work, but scam protection is something that's your own responsibility. Maybe now you know that using the trade window always means scam.

You're protected in your starter system. It's a bannable offense to gank, grief or otherwise harass rookies while in space in their starter system. It may be bannable to scam them there as well. Regardless of this, once you leave the safety of that starter system you're fair game for ganking, scamming, stealing, extortion and anything else that happens in EVE.


Why i am buying plexes? to have a smoother start in the game. Not more or less.
I do not want to have the roxxor give me all modules, equipment and imps. That's not my reason.

And don't use that "uhhhh it's a big bad world" thing. That was what i have written in my post before.
So i do not have any problems with loosing my ship..or ingame money.

But i have a real problem with loosing my money. That is a game. I do want to have fun with that game.
And if i want to spend money in that game, i will do it. Like much other players. And this does support the whole game.

What i do not want: That my money got's stolen. Think about it. It does exist too much criminals in the real world.
Why i do should accept it in a game?.

How i said: Do not have any problems with that big bad world thing. Ingame loss...no problem. But real money? That can and should not be (and with my idea it is an easy prevention).


No, you didn't get robbed of your money. If I stole your wallet, then you would be robbed of money. You spent your money on an in-game item and then promptly lost it to a scam. Look, I don't like scamming. I think it's a bit trashy. But I certainly don't support artificial protection against it.

You have my condolences about losing a PLEX though, that sucks.



Well okay...maybe we have to use a different point of view:
So nobody can know before buying a plex, if it was paid with real money, or ISK ?. So in either way it will be an improvment to all players getting an additional warning or something else.

Okay...that will be no improvment to the scammer...but the whole players don't want those...or i'm getting wrong?
Gigan Amilupar
Viziam
Amarr Empire
#8 - 2013-12-11 20:29:56 UTC
Rekk Tsero wrote:

Well okay...maybe we have to use a different point of view:
So nobody can know before buying a plex, if it was paid with real money, or ISK ?. So in either way it will be an improvment to all players getting an additional warning or something else.

Okay...that will be no improvment to the scammer...but the whole players don't want those...or i'm getting wrong?


I'm not against improving the trade window. I wouldn't mind having a popup to confirm the trade for both parties (provided it's toggleable). I don't like the idea of just applying it to trades involving PLEX or rookies though. If we're improving the trade window, improve it across the board.
Nyancat Audeles
Center for Advanced Studies
Gallente Federation
#9 - 2013-12-11 20:44:56 UTC
+1 OP

You people really need to stop judging OP based on the fact that he bought PLEXes. So what? He bought a PLEX. That's not the point of this discussion, and you need to stop sidetracking the discussion by speaking your opinion on how good or bad of a person OP is because he's successful enough in life to justify the efficiency of buying PLEX.

OP has highlighted a real issue that not too many people - certainly not noobs - know about. This makes the trading system bad UI/UX. Anyone could tie a macro to instantly modify the price. This is manipulating the system in a way it's not supposed to be used.

For OP, I would say to file a support ticket (petition). This was not your typical contract scam. This was a scam designed to circumvent game mechanics in a way that is probably against the EULA.
Rekk Tsero
Deep Core Mining Inc.
Caldari State
#10 - 2013-12-11 21:37:35 UTC  |  Edited by: Rekk Tsero
Gigan Amilupar wrote:
Rekk Tsero wrote:

Well okay...maybe we have to use a different point of view:
So nobody can know before buying a plex, if it was paid with real money, or ISK ?. So in either way it will be an improvment to all players getting an additional warning or something else.

Okay...that will be no improvment to the scammer...but the whole players don't want those...or i'm getting wrong?


I'm not against improving the trade window. I wouldn't mind having a popup to confirm the trade for both parties (provided it's toggleable). I don't like the idea of just applying it to trades involving PLEX or rookies though. If we're improving the trade window, improve it across the board.


You're right, of course. To protect rookies was a possible application only.
But i do not know what the veteran's are thinking about that. With my example (rookies) i do not want to hurt the experienced players.

I can only explain my point of view as a rookie. I love the whole EVE game (what i could get to know). But such issues.....it's a pity.


@Nyancat Audeles
Thank you very much. I'm glad to see that i'm not the only one who can see that this could be a whole problem (eve is hard to learn and hard to master. In addition, rookies should not be get in contact with scammers while try to learn that big complicated game).

So i opened a petition. But i have to wait for answer...maybe the problem could be that the gamemaster do not really expect an abuse in the game mechanics (and like you said, it is possible to do this in the trading window with a script / macro))
Emperor Solaris
The Red Sun Industry
#11 - 2013-12-11 21:50:12 UTC
yesterday i got my rattlesnake scammed teh same exact way even as a 3 years old player i took a hard hit form this i always double check my stuff and the split second i clicked accept teh value changed from 640M to 640K ... that should be impossible to do and a confirmation window should open to ask you if yoru are sure you wnat to trade (list your item/money here) to (list 2nd party item/money here) it would make everything easier and it is pretty damn simple to code imo

Solaris
Kirimeena D'Zbrkesbris
Republic Military Tax Avoiders
#12 - 2013-12-11 22:05:43 UTC  |  Edited by: Kirimeena D'Zbrkesbris
@OP A quick search for direct trade will let you know that it is a very risky tool that is mainly used by scammers. It is kind of rule for the one selling item through direct trade to take your time and double/triple check offered money - in most cases you'll be able to detect ISK change (unless scammer uses 3rd party tools, in which case it is petitionable). If you want to avoid being scammed - use personal contracts instead (they cost only 10k isk to create). Also you could've earned more than 590mil if you just filled buy order on market, and it is much safer.

@ontopic
I always wondered why CCP created direct trade without double confirmation for both parties?

Opinions are like assholes. Everybody got one and everyone thinks everyone else's stinks.

Emperor Solaris
The Red Sun Industry
#13 - 2013-12-11 22:37:16 UTC
i never even tought this could be macroable/scriptable ... if thsi is teh case then this REALLY need a rework and a confirmation window and in that case my petition should be refunded since this is obviously a system abuse and should be banable off tahts worst than mining bot ...
Nyancat Audeles
Center for Advanced Studies
Gallente Federation
#14 - 2013-12-12 03:32:49 UTC
Emperor Solaris wrote:
i never even tought this could be macroable/scriptable ... if thsi is teh case then this REALLY need a rework and a confirmation window and in that case my petition should be refunded since this is obviously a system abuse and should be banable off tahts worst than mining bot ...

Just about anything in this game is macroable or scriptable. But this mechanic CERTAINLY is scriptable.
Petrified
Old and Petrified Syndication
#15 - 2013-12-12 05:14:06 UTC
Sorry to hear you were scammed, but consider this a valuable lesson: pay better attention before clicking. You would have been better off doing a contract directly to the person. Then any error in the contract is on your shoulders while it is their duty to click accept or decline to the contract.

There is no way to make this game scam proof without dumbing the game down to the point where users feel like imbeciles for logging in.



Cloaking is the closest thing to a "Pause Game" button one can get while in space.

Support better localization for the Japanese Community.

NaK'Lin
Seamen Force
#16 - 2013-12-12 06:15:42 UTC
I'm a pirate.
I scam, I kill, I ransom, I loot, I kill more.

But regardless of all the "you should've watched better" the OP has a valid point as in this UI "feature" being broken.
So you google it and it will say "the trade window is mostly used by scammers". Because it is BROKEN. It has been for a long time.
It being broken is not an excuse for HTFU.
Eve is looking into margin trade scams atm, and CCP always stated that while scmas are interesting, a scam where a UI feature intended to do (A) is used for scamming purposes that nobody can protect against, isn't right.
It'll just render UI function (A) unused, forever. Which is already the case.

I enjoy a good contract scam, or even the old renaming T1 BS for faction BS and whatnot. Those can be spotted. But in OPs case there is NOTHING he could've done other than NOT using the trade window. Ergo, the game is broken with that feature because the trade window can't be used for proper trades.

I would gladly see this thread bumped and put on to the 10000000000 little things CCP should fix before thinking about serpentis webs list. (^_^)

+1

--NaK
Rekk Tsero
Deep Core Mining Inc.
Caldari State
#17 - 2013-12-12 15:09:30 UTC
Petrified wrote:
Sorry to hear you were scammed, but consider this a valuable lesson: pay better attention before clicking. You would have been better off doing a contract directly to the person. Then any error in the contract is on your shoulders while it is their duty to click accept or decline to the contract.

There is no way to make this game scam proof without dumbing the game down to the point where users feel like imbeciles for logging in.




trading directly should be an other option for trading. Not a "do never...".
So they could remove that feature anyway with this knowledge.

And yes, it is possible to make this trading window safer. And no, this will not dumbing the game down.
It will only prevent players which don't have any chance against this abusing of game mechanics.

So i do not have any problems to loose against a big fleet with bigger ships and bigger wallets.
But i do not want to loose a deal against a human with macros / scripts. That game you will loose...everytime.

And it is not needed to prevent the developer from doing their job. To find weak points in the game and fix it.


Easy example:

You want to sell your car. I want your car (really, give it to me!).
We will set up a contract about this car. I'll get your car. You will get 20.000$ (it's a real nice used car!)

And now this happens:
You are signing the contract. And while you are doing so, i change the contract and set that 20.000$ to 20$.

Oh...you have signed the contract? Very nice...now you can get that twenty dollars and now give me my car.
Not fair?

If you're finding that this is way not fair..you will find out that this is the same issue with the trading window.
But in real life, you will not sign this contract anymore...in EVE you are the donkey now.
Endovior
PFU Consortium
#18 - 2013-12-12 16:10:08 UTC
Rekk Tsero wrote:
So nobody can know before buying a plex, if it was paid with real money, or ISK ?. So in either way it will be an improvment to all players getting an additional warning or something else.

Okay...that will be no improvment to the scammer...but the whole players don't want those...or i'm getting wrong?


Actually, no; all PLEX are bought using real money. The fact that some (large) portion of those PLEX are sold on the market is a different matter, but it's not like PLEX are seeded on the market for NPCs to sell. Every PLEX in existence was once bought from CCP with real money, whether directly or through a reseller, and once it became an in-game item, it may be bought and sold a number of times before it eventually gets turned into gametime.


That being said... yeah, scams can hurt. There are safer and more dangerous ways of selling valuable items. You happened to use a particularly unsafe way, since a direct trade is completely unsecured; either side can change their offer at any time. The 'check box' thing isn't much in the way of security, because it's not meant to be; all it means is that the other guy's happy about things. I might support, say, making the trade box visibly blink or something whenever the offer is changed, but that'd be about it.

As is, I like having direct trades without extra fees and rails and guidelines and boxes to click. I mostly use them to exchange goods between alts, since it's fast, easy, and saves me a bit of ISK. If you want to have more security in your trading, use contracts, or the market; either are secured by the SCC, which gives you those extra options to protect yourself (if you're clever enough to read carefully and make use of them)
Rekk Tsero
Deep Core Mining Inc.
Caldari State
#19 - 2013-12-12 16:27:55 UTC
Endovior wrote:
Rekk Tsero wrote:
So nobody can know before buying a plex, if it was paid with real money, or ISK ?. So in either way it will be an improvment to all players getting an additional warning or something else.

Okay...that will be no improvment to the scammer...but the whole players don't want those...or i'm getting wrong?


Actually, no; all PLEX are bought using real money. The fact that some (large) portion of those PLEX are sold on the market is a different matter, but it's not like PLEX are seeded on the market for NPCs to sell. Every PLEX in existence was once bought from CCP with real money, whether directly or through a reseller, and once it became an in-game item, it may be bought and sold a number of times before it eventually gets turned into gametime.


That being said... yeah, scams can hurt. There are safer and more dangerous ways of selling valuable items. You happened to use a particularly unsafe way, since a direct trade is completely unsecured; either side can change their offer at any time. The 'check box' thing isn't much in the way of security, because it's not meant to be; all it means is that the other guy's happy about things. I might support, say, making the trade box visibly blink or something whenever the offer is changed, but that'd be about it.

As is, I like having direct trades without extra fees and rails and guidelines and boxes to click. I mostly use them to exchange goods between alts, since it's fast, easy, and saves me a bit of ISK. If you want to have more security in your trading, use contracts, or the market; either are secured by the SCC, which gives you those extra options to protect yourself (if you're clever enough to read carefully and make use of them)


Please read my post before. Thank you.
Kaerakh
Obscure Joke Implied
#20 - 2013-12-12 17:02:19 UTC
There's really no way to tell if a trade was legitimate after it has already been made. You can make an argument based on hearsay and suspicion, but in the end it still could have been a legitimate trade.

IE I could buy a Scorpion for 50 mill and conducted the negotiations over a third party voice client. Then later I see a Scorpion being sold for 40 million and I go to CCP and say, "I've been scammed! This guy sold it to me for the wrong price!" Clearly I'm lying, but how would CCP determine that? This is the reverse of your situation, but it's still equally applicable and valid.
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