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Fliet Pizza Delivery Of Essence 190
Soleil Fournier Fliet Pizza Delivery Of Essence Likes received: 190	#81 - 2013-12-03 03:08:00 UTC \| Edited by: Soleil Fournier Edit I disabled anti-virus and firewall completely instead of just snoozing it and this seemed to have resolved the issue.

Fartwo

School of Applied Knowledge

Caldari State

Likes received: 0

#82 - 2013-12-03 04:27:01 UTC

CCP Aporia wrote:

Kristenn wrote:

Quote:

That looks like the launcher cannot reach the CDN. Can you run a trace route to cdn1.eveonline.com?

yeah, i had that problem 1 time of the 9502520 i launched the repairtool, so i think its not important :p

Actually this is important information, we have a suspicion that in some place a connection issue is not handled correctly and causes the corruption you saw earlier. (-:

About repair tool defaulting to TQ: I am not 100% sure. If /server:Singularity is not accepted then it's probably not supported. But we plan on a sunset for the repairtool anyway once the lanucher connection issues are resolved to a satisfying degree.

in one of the sticked topics in this forum it says that you can actualy make a shortcut for repairtool as you do for the launcher and /singularity the repair tool the same way. this does work for me but ive never tried NOT to have used repair tool without that shortcut so I wouldn't know the difference. GL

CCP Aporia

C C P

C C P Alliance

Likes received: 175

#83 - 2013-12-03 09:23:29 UTC | Edited by: CCP Aporia

Soleil Fournier wrote:

Edit

I disabled anti-virus and firewall completely instead of just snoozing it and this seemed to have resolved the issue.

Good to know that the wireless connection was not the problem. (-:
Can you tell me which programs you are using for anti-virus and firewall? And do you have to disable both or only one or the other?

Friend of walking avatars, currently hibernating until he gets to open that door.

CCP Aporia

C C P

C C P Alliance

Likes received: 175

#84 - 2013-12-03 09:59:06 UTC

Kristenn wrote:

i tried a shortcuts of the repairtool with /server:singularity
it changes nothing
i edited the starts.ini with server singularity but it overwites with tq when i launch repairing. nice try lol

Its the first time i get problem with the launcher, and it is since the last release of sisi patch. on tq it works fine.
hmm even with the crappyiest connection ever, files cannot be corrupted each time donwnload it and each time at the same line.

but i dont know why this problem is very rare...
do you have some tools or /arguments to add to have a more detailed log ? i already use /log:debug /debughttp /uniquelog

I have done a comparison of the log of the failed sisi update and a log of a successfull last tq update.

i found that after all the deleting lines i need to get this to play !

Quote:

2013-06-12 22:39:46,875 - zsync - zsync - INFO - deleting file: u'G:\\Program Files (x86)\\CCP\\EVE\\res\\audio\\512234062.ogg'
2013-06-12 22:39:46,875 - zsync - zsync - INFO - deleting file: u'G:\\Program Files (x86)\\CCP\\EVE\\res\\audio\\407922304.ogg'
2013-06-12 22:39:46,951 - ch_update - log - CH_LOG - Client update: successful
2013-06-12 22:39:46,953 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Resetting dropped connection: clientlogger.eveonline.com
2013-06-12 22:39:47,091 - root - controller - INFO - SetClientUpToDate True
2013-06-12 22:39:47,091 - root - controller - INFO - Sending the following JavaScript code to the browser: setPlayButtonEnabled({"bool": true, "label": "Client is ready"});

why i dont get update successfull after the deleted lines. something is missing ?
[...]

I have no idea, but I am in the office now and will look into this. One thing that we changed with the recent Sisi version is the following: Originally the launcher and repair tool would copy the file permissions from the build machine and force them onto whatever target machine it was installing to. However, this is an undefined operation across different operating system versions, and in fact had very weird results on my workstation here, so we took that out. What I can see might be happening is that the permissions for your Sisi folder are slightly corrupted, and thus causing problems. But note that I am just speculating here. The only way to "fix" this would probably be to delete the existing Sisi installation and install a completely fresh version. But as I said, that's just guess work, and I am not sure if this was the real reason or fix for the issue you are experiencing.

Friend of walking avatars, currently hibernating until he gets to open that door.

Fartwo

School of Applied Knowledge

Caldari State

Likes received: 0

#85 - 2013-12-03 11:45:35 UTC

https://client.eveonline.com/patches/patches.asp?s=singularity&test=&system=win
everything listed there is a dead link. my patcher still stops at 15%
and im still seeing it trying the 127.0.0.1 local user addy, not sure why? the launcher can patch itself fine, TQ can download fine, repair tools for both can download fine, why does sisi all of a sudden want to revert to localuser ? what can I do to try and resolve it pointing at 127.0.0.1? I have no virus protection running and no firewall, I plugged directly into my cable modem to bypass my router and tested that. same thing and still freezes at 15%....any direction I should take and what logs u would want to see?

Kristenn

Les chevaliers de l'ordre

Goonswarm Federation

Likes received: 0

#86 - 2013-12-03 12:25:48 UTC

Fartwo, go to the C:\Program Files (x86)\CCP\EVE\launcher\cache

and copy us the last launcher txt logfile to PASTEBIN.COM

at 15% it seems that you fail to start downloading the patch.

Quote:

/singularity or /server:singularity ?

i will try this.

Fartwo

School of Applied Knowledge

Caldari State

Likes received: 0

#87 - 2013-12-03 12:35:04 UTC

from my analytics doc

Quote:

event=createpatch;process=856;started=1386046704.45;ended=1386046715.98;duration=11.5290000439
event=runtime;process=856;started=1386046699.93;ended=1386046741.41;duration=41.4830000401
event=clientvalidation;process=1768;started=1386047342.36;ended=1386047344.2;duration=1.84100008011
event=runtime;process=1768;started=1386047336.51;ended=1386047430.48;duration=93.9760000706
event=clientvalidation;process=3748;started=1386048379.98;ended=1386048380.65;duration=0.671000003815
event=runtime;process=3748;started=1386048375.24;ended=1386048382.24;duration=7.00500011444
event=clientvalidation;process=2072;started=1386049923.31;ended=1386049927.18;duration=3.86900019646
event=startgame;process=2072;started=1386049954.67;cwd=C:\Program Files (x86)\CCP\EVE;directx=dx9;pid=1244;safemode=False
event=runtime;process=2072;started=1386049917.67;ended=1386049956.43;duration=38.7660000324
event=clientvalidation;process=4972;started=1386051550.07;ended=1386051550.52;duration=0.444000005722
event=startgame;process=4972;started=1386051578.61;cwd=C:\Program Files (x86)\CCP\EVE;directx=dx9;pid=4188;safemode=False
event=runtime;process=4972;started=1386051542.17;ended=1386064788.08;duration=13245.9000001
event=runtime;process=5040;started=1386073108.25;ended=1386073340.74;duration=232.486999989
event=clientvalidation;process=1780;started=1386073346.47;ended=1386073353.35;duration=6.87999987602
event=downloadpremadepatch;process=1780;started=1386073354.36;ended=1386073355.06;duration=0.702000141144;patch=C:\Users\Travis\Desktop\Newfolder\EVE\EVE_Online_662240-662180_win.patch

http://pastebin.com/AWVrX35U

maybe its a setting within my computer but ive never had this problem till rubicon :/ thanks for the help


Fartwo School of Applied Knowledge Caldari State Likes received: 0	#88 - 2013-12-03 12:39:32 UTC Kristenn wrote: /singularity or /server:singularity ? i will try this. /server:Singularity

CCP Aporia

C C P

C C P Alliance

Likes received: 175

#89 - 2013-12-03 13:08:26 UTC

Fartwo wrote:

from my analytics doc

Quote:

http://pastebin.com/AWVrX35U

maybe its a setting within my computer but ive never had this problem till rubicon :/ thanks for the help

So, going through my logs then I only get connections to 127.0.0.1 if I have a local proxy running - in my case this was a software called "Fiddler" which we use to test various connection problems. But, this could also be set up by anti-virus software, or even Malware. A non-exhaustive list of software that is known to cause trouble can be found here: https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289

What changed in the launcher on Singularity is that we updated the network library we are using, and that is supposed to handle proxy detection correctly now.

Friend of walking avatars, currently hibernating until he gets to open that door.


Kristenn Les chevaliers de l'ordre Goonswarm Federation Likes received: 0	#90 - 2013-12-03 21:57:51 UTC now im stuck at 25%, i suppose that you unmasked the first problem ? PASTEBIN

Fartwo

School of Applied Knowledge

Caldari State

Likes received: 0

#91 - 2013-12-03 22:30:04 UTC

im not using steam, so I don't think your reply to me was correct? and im not sure I understand it anyway. I only had 3 things listed from steam tho that were running and I closed them and made sure im not running through a proxy to download sisi patch. it still is doing exactly the same thing and sticking at 15% altho it did patch the launcher just not the sisi files. so im getting thru at some point the launcher desides to change and download from localhost ip....why? and what can I try to do to solve this?

also, Kristenn any luck with the shortcut for repair?


Kristenn Les chevaliers de l'ordre Goonswarm Federation Likes received: 0	#92 - 2013-12-03 22:45:16 UTC nop, and there is no more repairtool application in my eve folder, i dont know why it disapeared. but last time i have tried /server:singularity and it have not worked for me

Viziam Amarr Empire 0
Exemplaro Skygarr Viziam Amarr Empire Likes received: 0	#93 - 2013-12-04 10:19:32 UTC I have the same issue here, my client stucks here: (3/4): APPLYING EVE_ONLINE_662180-662180_WIN.PATCH: 100.0% The Repair.exe has not solved my problem. Please fix it, I wanna polish my smartbombing skills.

CCP Aporia

C C P

C C P Alliance

Likes received: 175

#94 - 2013-12-04 10:21:48 UTC

Exemplaro Skygarr wrote:

I have the same issue here, my client stucks here: (3/4): APPLYING EVE_ONLINE_662180-662180_WIN.PATCH: 100.0%

The Repair.exe has not solved my problem. Please fix it, I wanna polish my smartbombing skills. Twisted

Can you provide the log file for that run? The from -> to version looks suspicious already.

Friend of walking avatars, currently hibernating until he gets to open that door.

CCP Aporia

C C P

C C P Alliance

Likes received: 175

#95 - 2013-12-04 10:27:34 UTC

Fartwo wrote:

The article I linked to, while living on the steam knowledge base, is not just relevant for steam, but also for the launcher. It is a list of software that is known to cause problems when you run applications that try to download large amounts of data from the Internet.

The reason why you see the localhost ip is because the launcher detected that your system is running a proxy on localhost, and thus tries to use this proxy. In order to resolve this you need to find out why you are running a proxy, and see if disabling it resolves your problem. (-:

Friend of walking avatars, currently hibernating until he gets to open that door.

Deep Core Mining Inc. Caldari State 8
Penn Koskanaiken Deep Core Mining Inc. Caldari State Likes received: 8	#96 - 2013-12-04 12:45:32 UTC I'm having the same issue as Exemplaro http://pastebin.com/AwwUY6pK

Republic University Minmatar Republic 0
Jita Cleanupcrew Republic University Minmatar Republic Likes received: 0	#97 - 2013-12-04 12:46:23 UTC \| Edited by: Jita Cleanupcrew Same problem. Sticks at step 3/4, 100%. http://pastebin.com/Ra7Ppy3b Update: Repair tool does NOT work

Arial Enterprise Sigma Grindset 0
Prometheo Arial Enterprise Sigma Grindset Likes received: 0	#98 - 2013-12-04 13:07:42 UTC \| Edited by: Prometheo Same problem as above: (3/4): APPLYING EVE_ONLINE_662888-662180_WIN.PATCH: 100.0% http://pastebin.com/0UN6UiuD Same thing after close and reopen the launcher for a new update: (3/4): APPLYING EVE_ONLINE_662180-662180_WIN.PATCH: 100.0% http://pastebin.com/EZKXJBA2


CCP Aporia C C P C C P Alliance Likes received: 175	#99 - 2013-12-04 15:18:07 UTC Thank you all for your valuable feedback over the past few days. CCP Atropos and myself finally found some (hopefully most!) of the issues, and we are very likely pushing a new EVE Launcher build out to Singularity in the next few hours that will address these. Friend of walking avatars, currently hibernating until he gets to open that door.


Kristenn Les chevaliers de l'ordre Goonswarm Federation Likes received: 0	#100 - 2013-12-04 17:01:20 UTC \| Edited by: Kristenn Hi, thanks you for your reactivity, let us know when the patch is live, i will try it. i have tried with a new fresh installation of eve and it gives better information that old installation. i found that there is problem with checksum/file to repair at the end of the log file. FRESH INSTALLATION LOGFILE what did you found ?

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Test Server Feedback

Fliet Pizza Delivery

Of Essence

School of Applied Knowledge

Caldari State

C C P

C C P Alliance

Les chevaliers de l'ordre

Goonswarm Federation

Viziam

Amarr Empire

Deep Core Mining Inc.

Caldari State

Republic University

Minmatar Republic

Arial Enterprise

Sigma Grindset