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Weapon hardpoints and new player experience

Author
Kristie Ling
Aksart Inc.
#1 - 2013-11-28 19:51:48 UTC
Foreword

Recently one russian player has started some threads in several eve-related forums, including this one and the biggest russian community forum eve-ru.com. It was quite a common whine thread about Rorqual's (in)ability to fly and mine in hisec. At first glance, there was nothig unusual - another noob, another obvious mistakes and wrong assumtions and another request to reimburse SP and isks spent. But some people (not me, to be honest) took a closer look at the problem and they found a flaw in user experience. And I can say that it can be considered a major flaw.

So, what is broken?

Ever heard of weapon hardpoints? And where did you hear about them? I bet, you learned about their existence from the frustrating message that you cannot fit a mining laser to a drake (or that was bantam?). Anyway -AttentionThere is NO information about weapon hardpoints ingame. The only mention of weapon hardpoints is located in ship fitting window,Attention and even there its location is not obvious. To learn about hardpoints you have to read carefully a tutorial and then click on a link. And how do you know where does the right link located? To dig evelopedia or other forums or use any other source of information, you have to state a right question, and this is impossible, because you have no idea what to ask. All this can lead a new player to a frustration. While I (and many others too, I beleive) deeply appreciate the efforts of developers used to produce tons of drama from noobs, this situation is not good at all for many players, both new and old.

And how to fix it?


  • Add the information about the type of hardpoint used by every high-slot module to Show info window of that module.
  • Add the information about available weapon hardpoints to fitting tab in Show info window of every ship ingame.
  • Add the tutorial about different hardpoints type (missile, turret or utility)
  • Fix or update flavour text used in Show info window to reflect the (in)ability of a given ship to fit certain modules in its high slots.
  • Of course, some consistency must be present: a Miner I is a turret, but a Strip Miner I is (surprise!) an utility.


Anything else?

Yes, please. Some unobvious things also should be made more clear (even if they are not quite suited for new players):
  • Add a tutorial about ship sizes - let newbie see (not board) all racial ships, including capitals (I think the supercaps can be omitted here, to preserve some mystery) and do a briefing on every shipsize, describing all their strengths and flaws (such as multitude of EHP and the inability to get to a hisec systems of capitals, or high warpspeed and fragile hulls of frigates, etc).
  • Add some way to learn about jumpdrives ingame - not from chronicles or evelopedia.
  • [*] And please, make evelopedia available in languages other than english.
    Mylena Rolsen
    Doomheim
    #2 - 2013-11-28 21:10:57 UTC  |  Edited by: Mylena Rolsen
    That was trolling.
    Kristie Ling
    Aksart Inc.
    #3 - 2013-11-28 21:17:45 UTC
    Even if those threads were sort of trolling, the problem still exists AND should be fixed
    Mylena Rolsen
    Doomheim
    #4 - 2013-11-28 21:57:23 UTC
    There is no problem.
    Unro Arthie
    Thy Futility
    #5 - 2013-11-29 00:00:40 UTC
    Kristie Ling wrote:

  • Add the information about available weapon hardpoints to fitting tab in Show info window of every ship ingame.


  • Already there. Open your eyes
    Kristie Ling
    Aksart Inc.
    #6 - 2013-11-29 05:05:43 UTC  |  Edited by: Kristie Ling
    Unro Arthie wrote:
    Kristie Ling wrote:

  • Add the information about available weapon hardpoints to fitting tab in Show info window of every ship ingame.


  • Already there. Open your eyes


    A good point. I highlighted the keyword. There is some info if there's any hardpoint present. And if there's no hardpoints at all? For example, a Hulk has no hardpoints. This is the case, when redundant information helps a lot.

    Even if you say that redundancy is not good, I can re-phrase my suggestion to
    [*] Add the information about utility hardpoints to fitting tab in Show info window to all ships with no weapon hardpoints. (or somethig like that)
    Domanique Altares
    Rifterlings
    #7 - 2013-11-29 05:52:09 UTC
    Kristie Ling wrote:
    Unro Arthie wrote:
    Kristie Ling wrote:

  • Add the information about available weapon hardpoints to fitting tab in Show info window of every ship ingame.


  • Already there. Open your eyes


    A good point. I highlited the keyword. There is some info if there's any hardpoint present. And if there's no hardpoints at all? For example, a Hulk has no hardpoints. This is the case, when redundant information helps a lot.

    Even if you say that redundancy is not good, I can re-phrase my suggestion to
  • Add the information about utility hardpoints to fitting tab in Show info window to all ships with no weapon hardpoints. (or somethig like that)

  • I don't understand the problem. The show info window already shows the number of high slots and the number of turrets/launchers available on a ship.
    Kristie Ling
    Aksart Inc.
    #8 - 2013-11-29 06:10:10 UTC
    OK. Can you fit a Gas Cloud Harvester I to a Bustard?
    Barrogh Habalu
    Imperial Shipment
    Amarr Empire
    #9 - 2013-11-29 06:20:06 UTC
    Kristie Ling wrote:
    Yes, please. Some unobvious things also should be made more clear (even if they are not quite suited for new players):
  • Add a tutorial about ship sizes - let newbie see (not board) all racial ships, including capitals (I think the supercaps can be omitted here, to preserve some mystery) and do a briefing on every shipsize, describing all their strengths and flaws (such as multitude of EHP and the inability to get to a hisec systems of capitals, or high warpspeed and fragile hulls of frigates, etc).
  • Well, I'd actually support that. It can be done easy way - through ISIS, or more fun way...

    I think I can remember that basic tutorial ends with mission where you have to warp to some outpost to recieve certificate (or something something; I didn't know a thing about EVE back then and therefore my memories aren't exactly well structured). The thing is, you could see almost every racial ship in that pocket parked nearby. So maybe add some features to recieve some general info on them there (something newb-oriented instead of what you can get already by checking out "info")?
    Domanique Altares
    Rifterlings
    #10 - 2013-11-29 06:20:11 UTC
    Kristie Ling wrote:
    OK. Can you fit a Gas Cloud Harvester I to a Bustard?


    Obviously not. A gas cloud harvester requires a turret hardpoint, of which the Bustard has none. Showing info on the Bustard reveals the fact that is has no turret hardpoints, and this is also indicated in the fitting window, as well.

    Kristie Ling
    Aksart Inc.
    #11 - 2013-11-29 06:22:56 UTC  |  Edited by: Kristie Ling
    Domanique Altares wrote:
    Kristie Ling wrote:
    OK. Can you fit a Gas Cloud Harvester I to a Bustard?


    Obviously not. A gas cloud harvester requires a turret hardpoint, of which the Bustard has none. Showing info on the Bustard reveals the fact that is has no turret hardpoints, and this is also indicated in the fitting window, as well.



    Where did you learn that Gas Cloud Harvester I is a turret?

    Barrogh Habalu wrote:
    Kristie Ling wrote:
    Yes, please. Some unobvious things also should be made more clear (even if they are not quite suited for new players):
  • Add a tutorial about ship sizes - let newbie see (not board) all racial ships, including capitals (I think the supercaps can be omitted here, to preserve some mystery) and do a briefing on every shipsize, describing all their strengths and flaws (such as multitude of EHP and the inability to get to a hisec systems of capitals, or high warpspeed and fragile hulls of frigates, etc).
  • Well, I'd actually support that. It can be done easy way - through ISIS, or more fun way...

    I think I can remember that basic tutorial ends with mission where you have to warp to some outpost to recieve certificate (or something something; I didn't know a thing about EVE back then and therefore my memories aren't exactly well structured). The thing is, you could see almost every racial ship in that pocket parked nearby. So maybe add some features to recieve some general info on them there (something newb-oriented instead of what you can get already by checking out "info")?


    Yes, you got the point. As to ISIS, this suggestion is a synergy, not a replacement, because this tutorial can be an introdiction to ISIS.
    Domanique Altares
    Rifterlings
    #12 - 2013-11-29 06:24:32 UTC
    Kristie Ling wrote:
    Domanique Altares wrote:
    Kristie Ling wrote:
    OK. Can you fit a Gas Cloud Harvester I to a Bustard?


    Obviously not. A gas cloud harvester requires a turret hardpoint, of which the Bustard has none. Showing info on the Bustard reveals the fact that is has no turret hardpoints, and this is also indicated in the fitting window, as well.



    Where did you learn that Gas Cloud Harvester I is a turret?


    In the new player tutorial dealing with mining. Where did you?
    Kristie Ling
    Aksart Inc.
    #13 - 2013-11-29 06:34:44 UTC
    Domanique Altares wrote:
    Kristie Ling wrote:
    Domanique Altares wrote:
    Kristie Ling wrote:
    OK. Can you fit a Gas Cloud Harvester I to a Bustard?


    Obviously not. A gas cloud harvester requires a turret hardpoint, of which the Bustard has none. Showing info on the Bustard reveals the fact that is has no turret hardpoints, and this is also indicated in the fitting window, as well.



    Where did you learn that Gas Cloud Harvester I is a turret?


    In the new player tutorial dealing with mining. Where did you?


    And it will be really easy for you to tell me where does this tutorial located, right?
    Domanique Altares
    Rifterlings
    #14 - 2013-11-29 06:46:32 UTC
    Kristie Ling wrote:
    Domanique Altares wrote:
    Kristie Ling wrote:
    Domanique Altares wrote:
    Kristie Ling wrote:
    OK. Can you fit a Gas Cloud Harvester I to a Bustard?


    Obviously not. A gas cloud harvester requires a turret hardpoint, of which the Bustard has none. Showing info on the Bustard reveals the fact that is has no turret hardpoints, and this is also indicated in the fitting window, as well.



    Where did you learn that Gas Cloud Harvester I is a turret?


    In the new player tutorial dealing with mining. Where did you?


    And it will be really easy for you to tell me where does this tutorial located, right?


    You get a whole slew of them when you log in a new character, until you complete them or turn them off. Aura goes on and on at length, sending you to do this, that, and the other thing. If you skipped them, that's your own fault.
    Kristie Ling
    Aksart Inc.
    #15 - 2013-11-29 06:49:54 UTC
    Just in case you didn't know - all tutorials are available through F12 key to any character at any time. And there is no tutorial mentioning hardpoints.
    Domanique Altares
    Rifterlings
    #16 - 2013-11-29 07:01:07 UTC
    Kristie Ling wrote:
    Just in case you didn't know - all tutorials are available through F12 key to any character at any time. And there is no tutorial mentioning hardpoints.


    I'm sorry that you find yourself unable to pay attention in class.
    Delarian Rox
    Science and Trade Institute
    Caldari State
    #17 - 2013-11-29 07:28:56 UTC  |  Edited by: Delarian Rox
    Thats valid point anyway. Yes it sounds stupid but it isn't. If we need specific hardpoint to fit module it should be listed in requirement section, just because we can't be sure that every client translation is 100% valid and maybe all requirements (skills, grid, cpu, hardpoints and so on) should be in one tab.

    Something like this:

    - Miner I
    -- Requirements
    ---- Skills
    ------- Mining I
    ---- Fitting
    ------- CPU
    ------- Power Grid
    ------- Hardpoints
    ------- Shiptype
    ------- Whatever
    Tobias Hareka
    Republic Military School
    Minmatar Republic
    #18 - 2013-11-29 07:48:12 UTC
    Kristie Ling wrote:
    Rorqual's (in)ability to fly and mine in hisec.


    Rorqual:
    - Capital ship
    - Isn't mining ship

    That alone should tell you that:
    - Rorqual can't enter hisec
    - You can't fit mining lasers or strip miners to Rorqual
    Abdiel Kavash
    Deep Core Mining Inc.
    Caldari State
    #19 - 2013-11-29 08:44:14 UTC
    I agree that simply adding "Requires hardpoint: Turret" to showinfo of stuff wouldn't hurt anyone, and would be of some benefit to new players. The rest is either already implemented or ranting about stuff the OP doesn't understand.
    Kristie Ling
    Aksart Inc.
    #20 - 2013-11-29 10:04:25 UTC
    Tobias Hareka wrote:
    Kristie Ling wrote:
    Rorqual's (in)ability to fly and mine in hisec.


    Rorqual:
    - Capital ship
    Isn't mining ship

    That alone should tell you that:
    - Rorqual can't enter hisec
    - You can't fit mining lasers or strip miners to Rorqual

    Not a valid argument at all:
    1. A freighter is a capital, but can enter hisec.
    2. A JF or a BO have a jumdrive onboard, but can enter hisec at will.
    3. There's quite a number of carriers and dreds in hisec.
    4. The above arguments show, that the real reason a true capital cannot enter hisec is in the use of cynosural navigation. Note, that I do not suggest a direct indication that capitals cannot use stargates (because this will totally eliminate idiots warping to a hisec gate in its carrier), but offer a direction to study jumpdrive mechanics (idiot still must have his chances).
    5. Rorqual can mine. Using drones of course.
    6. A rorqual and orca are mining ships after all, though very specialized ones.

    Abdiel Kavash wrote:
    I agree that simply adding "Requires hardpoint: Turret" to showinfo of stuff wouldn't hurt anyone, and would be of some benefit to new players. The rest is either already implemented or ranting about stuff the OP doesn't understand.


    Thanks for support, but what exactly I do not understand in your opinion?

    2 Domanique Altares:
    Can you show here a screenshot with the tutorial mentioning any hardpoints? If you show me exactly a tutorial that states that gas harvester is a turret, I will reward you with 50 mil isks.

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